Hilton Garden Inn Dubai, Mall Avenue

Hotels
•
Hilton Garden Inn
8.4 (2934 reviews)
22nd St., P.O. Box 39 39 71, Al Barsha, Dubai , Dubai , AE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Close to Mall of the Emirates / good location
Clean rooms and washrooms
Friendly and helpful staff (many mentions)
Good, varied breakfast
Spacious / comfortable rooms
Quiet location off main road
Suitable for families and shopping trips
Cons:
Limited parking on weekends
Inconsistent front desk / occasional rude receptionist
Poor luggage handling / no help with bags reported
Pool shaded much of the time
Missing small in-room items (toothbrush) and occasional pillow complaints
Minor inconsistency in service fairness or responsiveness

Categories

Cleanliness
8.7
Multiple reviews note very clean and tidy rooms and washrooms; generally positive cleanliness with occasional small issues (pillows mentioned).
Service
8.2
Staff are frequently described as friendly, courteous and helpful, though there are isolated negative experiences (one poor receptionist, inconsistent luggage handling and occasional staff fairness complaints).
Location
8.9
Consistently praised for being very close to Mall of the Emirates, near metro and in a quieter area off the main road—strong location benefit for shoppers and families.
Room Quality
8.5
Rooms described as big, comfortable and cozy; good sound insulation. Some missing small items (toothbrush) and occasional complaints about pillows/amenity details.
Amenities
7.6
Pool is available and appropriately sized but often shaded; parking is limited on weekends and some expected in-room amenities or luggage service are inconsistent.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
8.2
Breakfast is repeatedly praised as very good and sumptuous, though a few guests requested more variety in fruits and slight menu improvements.
Overall Experience
8.7
Overall stays are described as excellent or very comfortable by many guests, with positive hospitality, good rooms and strong location despite a few isolated service/amenity negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Welcome to Hilton Garden Inn Dubai, Mall Avenue, your perfect oasis in the heart of Dubai!

Luxurious Accommodations
Our air-conditioned rooms feature modern amenities, including flat-screen TVs and complimentary WiFi, ensuring a relaxing stay for every guest. With room service and safety deposit boxes available, your comfort and security are our top priorities.

Exquisite Dining Options
Indulge in a delightful culinary experience at our on-site restaurant, offering buffet, continental, American, and international cuisine. Our flexible menu accommodates vegetarian, dairy-free, and halal preferences, satisfying every palate.

Rejuvenating Amenities
Unwind at our outdoor swimming pool or pamper yourself at our spa centre after an exciting day of exploring Dubai. Whether you prefer skiing, cycling, or lounging in our shared lounge, there's something for everyone to enjoy.

Escape to luxury and comfort—book your stay at Hilton Garden Inn Dubai, Mall Avenue today!

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 2934 reviews
Cleanliness: 8.7
Service: 8.2
Location: 8.9
Room Quality: 8.5
Amenities: 7.6
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.7
H
HASSAN • couple • ae
10
2026-10-16 • via Nuitee
Z
Zuhair • family_with_children • sa
8
2026-10-16 • via Nuitee
A
Anvie • family_with_children • ae
10
It was worthbthe price with good food and nice staffs
2026-10-14 • via Nuitee
R
Ravi • solo_traveller • ae
9
2026-10-13 • via Nuitee
K
Kholoud • family_with_children • ae
8
2026-10-12 • via Nuitee
Ömer • solo_traveller • tr
10
Pros:

Herşey olması gerektiği gibiydi

Cons:

Okumuş bişey yok

2026-10-12 • via Nuitee
K
Khan • solo_traveller • pk
9
Excellent stay and very professional staff.
Pros:

Its location and very sumptuous breakfast menu. Excellent staff who were always very courteous and responsive to anything needed.

Cons:

Don’t think I can find anything significant which I did not like.

2026-10-12 • via Nuitee
N
Nancy • couple • ae
9
Recommend this hotel
Pros:

Clean , polite staff and location

Cons:

I stayed in this hotel twice, I had a bad experience with receptionist in the first time . However, the two other receptionist were very friendly in the next time I stayed in the same hotel.

2026-10-11 • via Nuitee
K
Khurshed • solo_traveller • tj
10
Pros:

Очень чистая и уютная номера

2026-10-10 • via Nuitee
A
Abdulaziz • couple • qa
10
Pros:

كل شيئ

2026-10-09 • via Nuitee
V
Viktoriia • solo_traveller • ae
10
Perfect
Pros:

Clean and big rooms, great location. Amazing staff, friendly and helpful.

2026-10-09 • via Nuitee
M
Mohamed • couple • ae
10
2026-10-09 • via Nuitee
A
Aslam • couple • in
10
2026-10-09 • via Nuitee
S
Sotrina • solo_traveller • ae
10
2026-10-08 • via Nuitee
S
Stephen • solo_traveller • gb
9
Good location away from main road
Pros:

Very good quiet location off main road and close to shopping mall

Cons:

swimming pool shaded most of the time,

2026-10-08 • via Nuitee
S
Sultan • couple • sa
7
يعني لاباس
Pros:

قريب من الامارات مول

Cons:

خدمة الشنط والتكاسي سيئة جداً

2026-10-07 • via Nuitee
M
Mohamed • couple • eg
10
Great stay thank you
Pros:

Cozy and Comfy

Cons:

Nothing

2026-10-07 • via Nuitee
P
Pratik • family_with_children • in
10
Pros:

Breakfast menu can be better.

2026-10-07 • via Nuitee
B
Busisiwe • couple • za
8
2026-10-07 • via Nuitee
M
Muhammed Ahmed Jehangir • solo_traveller • pk
7
2026-09-19 • via Nuitee