Hilton Garden Inn Dubai, Mall Avenue

Hotels
•
Hilton Worldwide
8.8 (2814 reviews)
22nd St, Al Barsha, Dubai , Dubai , AE
971-4-3070707

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Facilities

Full-service spa
Fitness facilities
Express check-out
Free beach shuttle
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location for shopping
Helpful and friendly staff
Well-maintained property
Cons:
Limited breakfast choices
Issues with room cleanliness
Unpleasant experience regarding room management

Categories

Cleanliness
8.4
Complaints about linens suggest a need for improvement.
Service
9.2
General sentiment of helpful staff, especially highlighted by positive experiences.
Location
9
Convenient location near shopping areas, though some mentioned surrounding area not being very inviting.
Room Quality
8.7
Well-maintained properties that meet guest expectations.
Amenities
8.7
Fitness center and pool rated positively.
Value for Money
8.7
Pricing reflects the quality of stay, though some guests expected more from breakfast.
Food and Beverage
8.5
Breakfast choices were critiqued, yet overall dining experiences were positive.
Overall Experience
9.2
Many guests expressed a strong willingness to return, highlighting a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:45

Property Description

Luxurious Amenities
Indulge in massages and facials at the spa, and take a dip in one of our 2 outdoor swimming pools. Stay active in our fitness center for a rejuvenating experience.

Gourmet Dining
Savor international cuisine at The Garden Grille, or grab a coffee at the cafe. Enjoy a drink at the bar/lounge or opt for 24-hour room service for a cozy night in.

Convenient Location
Explore nearby attractions like Ski Dubai and Mall of the Emirates within walking distance. Take advantage of our complimentary beach shuttle for some sun and sand relaxation.

Ready to experience ultimate luxury and convenience? Book your stay at Hilton Garden Inn Dubai, Mall Avenue today.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2814 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9.2
M
Marwa • solo_traveller • iq
9
2026-05-30 • via Nuitee
D
Doniyorbek • family_with_children • qa
7
Average
Pros:

Reception. Breakfast and dinner.

Cons:

Both rooms had strong mold smell

2026-05-29 • via Nuitee
M
Muhammad Azam • extended_group • ae
9
It was overall good
Pros:

The location

Cons:

Toiletries.

2026-05-29 • via Nuitee
G
GUBRAN • couple • ae
8
2026-05-28 • via Nuitee
D
Dr omer • solo_traveller • ae
10
Pros:

Very nice hotel

Cons:

Non

2026-05-28 • via Nuitee
C
Celia • solo_traveller • hk
10
Great value for money
Pros:

Wonderful staff - The moment I arrived outside the hotel (it was 6am) , Usman quickly helped me with the luggage and Chan greeted me with her best smile as well as checking me into a nice room.
The room was spacious, clean and quiet. Very happy with my stay!

Cons:

Nothing

2026-05-26 • via Nuitee
A
Abdulaziz • couple • qa
10
Pros:

الهدوء

Cons:

لا شيئ

2026-05-24 • via Nuitee
A
Arina • family_with_children • vn
10
Thank you for warm welcome and early check in!
Pros:

Attitude towards children, attention to guests’ needs, friendly environment.
Very neat and clean room with nice bathroom.
We will come back!

2026-05-24 • via Nuitee
M
Meera • couple • ae
10
2026-05-22 • via Nuitee
N
Nader • couple • kw
10
Pros:

سرعه الدخول والخروج

2026-05-17 • via Nuitee
H
Hasan • solo_traveller • ca
8
Good
Pros:

Cleanliness and size

Cons:

Generally ok

2026-05-16 • via Nuitee
R
Reema • solo_traveller • kw
8
Pros:

very clean

Cons:

the vieq and the livingroom sofa wasnt comfy

2026-05-15 • via Nuitee
N
Nader • couple • kw
10
Pros:

الأخ نور من الرسبشن سرعه إجراءات
ومتعاون جدا

2026-05-13 • via Nuitee
D
Dr omer • solo_traveller • ae
10
Pros:

Very good service

Cons:

All good 👍

2026-05-12 • via Nuitee
D
Deborah • couple • gb
8
We have stayed at the hotel 6 times and it meets all our requirements
Pros:

It’s like a business man’s hotel, but we use it as a base and it’s perfect for us.

Cons:

We eat at the hotel in the evening once, but the food was not good. 3 of the meals were unexceptable and one of them was refunded. We should have asked for the other 2 meals to also be refunded, but they had to rush off. We have eaten there on previous visits and it’s been fine.

2026-05-12 • via Nuitee
A
Abubakar • solo_traveller • ae
8
2026-05-12 • via Nuitee
C
Christine • couple • gb
10
We had a lovely week and were made very welcome!
Pros:

This was our fifth stay at the Hilton garden inn and it always welcomes us back! The staff are lovely and the hotel is clean and suits our needs.

Cons:

Nothing

2026-05-07 • via Nuitee
S
Shazin • solo_traveller • tz
10
Pros:

Everything

2026-05-06 • via Nuitee
D
Dante • couple • ae
9
2026-05-03 • via Nuitee
D
Dr omer • solo_traveller • ae
10
Pros:

Very good hotel

Cons:

All perfect

2026-04-29 • via Nuitee