Hilton Garden Inn Jackson/Flowood

Hotels
•
Hilton Garden Inn
8.1 (249 reviews)
118 Laurel Park Cove , Flowood , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Room service
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Lack of dining options

Categories

Cleanliness
7.56
Issues mentioned with cleanliness, specifically a roach in one room.
Service
9.03
Staff was very helpful and accommodating throughout the stay.
Location
9.07
Convenient location near shopping and attractions.
Room Quality
7.52
Room size was good, but issues with appliances and fridge temperature were noted.
Amenities
8.05
Amenities were standard but some features like dining were lacking.
Value for Money
8.51
Overall good value, though some issues with the booking experience.
Food and Beverage
7.06
No dining options available, which was a disappointment.
Overall Experience
8.03
Despite some cleanliness issues and missing amenities, friendly service and location improved the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:55

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Jackson/Flowood, offering spacious rooms with free WiFi and room service. Our 3-star hotel ensures a relaxing stay with attentive 24-hour front desk service.

Ideal Location
Conveniently located near Mississippi Coliseum and Mississippi Veterans Memorial Stadium, our hotel provides easy access to nearby attractions. Explore the vibrant city of Jackson with Jackson Convention Complex just 16 km away.

Family-Friendly Atmosphere
Perfect for families, Hilton Garden Inn Jackson/Flowood features cozy family rooms, ensuring everyone has a comfortable stay. Stay close to the action with Jackson-Evers Airport just 1 km away.

Plan your stay with us today at Hilton Garden Inn Jackson/Flowood for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 249 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.03
A
Aileen Hamerton • solo_traveller • gb
6
Quick stop
Pros:

Close for getting to airport! Loads of restaurants around to choose from!

Cons:

Unfortunately if was a brief stay, and we left for a an 8am flight!!!!

2026-04-16 • via Nuitee
J
Jamario • couple • us
5
2026-04-14 • via Nuitee
A
Andrew • couple • us
8
2026-03-30 • via Nuitee
P
Peter • solo_traveller • us
8
2026-03-27 • via Nuitee
B
Barbara • couple • us
5
2026-03-23 • via Nuitee
D
Dominick • couple • us
9
Very good..would return.
Cons:

I showered and i felt that the bath tub surface was slippery and unsafe. A less slippery bath tub surface would better protect both patrons and the Hilton Garden alike.

2026-03-18 • via Nuitee
D
Demetrick • couple • us
10
Pros:

Location and convenience.

2026-03-15 • via Nuitee
L
Lyons • couple • us
5
2026-03-14 • via Nuitee
K
Kayla • couple • us
1
2026-02-28 • via Nuitee
A
Avraham • solo_traveller • il
9
Nice accommodations with options of cold or hot breakfast and business center
Pros:

Location convenient, breakfast good. Rooms clean

2026-02-22 • via Nuitee
D
Donna • couple • us
10
2026-01-31 • via Nuitee
E
Eryn • solo_traveller • us
10
Comfort and easily accessible
Pros:

The size of the room was perfect, the bathroom gave plenty of room and counter space for all of my products.

Cons:

My fridge didn’t seem like it got very cold, even with turning the knob down in the fridge to make it colder.

2026-01-20 • via Nuitee
J
Jamella • family_with_children • us
10
2026-01-19 • via Nuitee
S
Sedrick • couple • us
8
Overall good. We will return.
Pros:

There was a HUGE roach in the first room. The wonderful gentleman at the front desk immediately changed our room, SADLY my husband book and paid for a king SUITE but we did not get that. The gentleman at the front desk made the rating go up. Everything else was fine EXCEPT for the ROACH and no King SUITE.

Cons:

KING SUITE as booked and no roach.

2026-01-19 • via Nuitee
J
Jessica • solo_traveller • us
6
2026-01-19 • via Nuitee
L
Louis • couple • us
8
Pros:

Very convenient location, no noise in building, all staff accommodating & friendly.

Cons:

Nothing that I can think of.

2026-01-19 • via Nuitee
S
Suaquitta • couple • us
6
Pros:

The location

Cons:

The key cards weren’t available for the rooms. I was given the option to cancel my reservation but I kept it because it was late and I didn’t feel like going anywhere else.

2026-01-18 • via Nuitee
B
Brenda • extended_group • us
5
Probably won’t stay here again.
Pros:

It is very convenient and clean.

Cons:

Housekeeping started knocking on doors at 8:30 am. Not sure why but doesn’t the front desk let them know when people check out?

2026-01-11 • via Nuitee
J
Jerry • solo_traveller • us
5
Disappointed
Pros:

Location

Cons:

Remodeling not complete and no keys had to be escorted to our room

2026-01-11 • via Nuitee
J
Jiaoping • solo_traveller • cn
4
Cons:

I booked the room for December 3rd and 5th on BOOKING and the booking was successful. The hotel in front desk informed me that there were no rooms available and I needed to cancel my reservation. However, if I cancel my reservation, they will charge me again. So I sent a request for free cancellation, but haven't received a reply 24 hours later. So far, I haven't received any confirmation information nor a refund .I'm extremely disappointed with the behavior of BOOKING and the hotel

2026-01-06 • via Nuitee