Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (special mention of administrator Ruzanna)
Very clean, spotless rooms
Convenient, central but quiet location
Renovated, stylish rooms and comfortable furnishings
Balconies with nice furniture
Varied and delicious breakfast
Welcoming atmosphere and quick check-in
Cons:
Very good audibility / thin walls — noise from neighboring rooms and corridors
Plumbing (sanitary facilities) reported in very poor condition

Categories

Cleanliness
8
Multiple reviews explicitly praise spotless rooms and excellent, attentive cleaning staff (described as 'fairies' in one review), so cleanliness is rated above average.
Service
7.8
Service is frequently highlighted as friendly and helpful (mentions of helpful staff and a particularly praised administrator, Ruzanna). Overall very positive interactions justify a strong score.
Location
7.7
Several reviews note a perfect or very convenient location close to the city center while remaining quiet — location is a clear strength.
Room Quality
5
Mixed signals: rooms are described as freshly renovated, stylish and comfortable, but serious negatives noted (very poor plumbing and high audibility/thin walls). These issues reduce the room-quality rating.
Amenities
6
Amenities are indirectly mentioned via room features (balconies, furniture) and negatively via plumbing condition; because plumbing was described as 'in very bad condition,' amenities receive a below-average score.
Value for Money
7.4
Not explicitly mentioned in the reviews; assigned the target overall rating as the default.
Food and Beverage
8.5
Breakfast is described as varied and delicious with local and international options, supporting an above-average score for F&B.
Overall Experience
8.8
Overall sentiment across reviews is strongly positive (many enthusiastic recommendations, comfortable atmosphere, excellent service and cleanliness), so overall experience is rated high despite specific room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-17 17:01

Property Description

Luxurious Amenities: Indulge in onsite massages and enjoy the stunning views from the terrace and garden.

Fine Dining Experience: Experience Modern European cuisine at Imperial restaurant with a chic bar/lounge or opt for 24-hour room service in the comfort of your room.

Convenient Location: Centrally situated in Yerevan, explore nearby attractions like Matenadaran and Yerevan Opera Theatre, just minutes away.

Imperial Palace Hotel welcomes you to luxurious comfort in the heart of Yerevan. Book now for an unforgettable stay!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 8
Service: 7.8
Location: 7.7
Room Quality: 5
Amenities: 6
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 8.8
N
Natali • couple • in
10
Confortable rooms with nice amenities. Great location! Definitely recommend.
2026-07-22 • via Nuitee
F
Frende • couple • se
6
We had check in time at 14 but it got delayed for at least two hours. However, the girl at the reception desk was very n
2026-07-22 • via Nuitee
V
Veronica • couple • ro
6
2026-07-21 • via Nuitee
A
almeida • extended_group • pt
9
Excelente.
Pros:

A localização do hotel é excelente porque é perto do centro mas numa zona mais tranquila. Os funcionários são super prestáveis e muito atenciosos. O pequeno almoço é muito bom, com variedade e adequado a todos os gostos. As camas são muito confortáveis e a limpeza muito boa. Recomendo vivamente.

Cons:

O facto de o chão dos quartos ser de alcatifa contribui para um aquecimento dos quartos que não se justifica.
De resto, nada mais a apontar.

2026-07-20 • via Nuitee
A
Anna • couple • ru
6
Pros:

Отличное расположение относительно всех главных достопримечательностей, вежливый персонал, удобная кровать.

Cons:

Номер был прокуренный настолько, что паутина под потолком почернела

2026-07-17 • via Nuitee
A
Andrey • extended_group • rs
9
2026-07-17 • via Nuitee
O
Olga • couple • ru
10
2026-07-11 • via Nuitee
A
Axel • couple • ae
6
ok but not great
Pros:

location was great and staff was friendly, balcony was amazing.

Cons:

limescale in bathroom, cleanliness was not good, room lighting was overly cold.

2026-07-11 • via Nuitee
M
Matthew • solo_traveller • gb
9
Good value option for a few nights
Pros:

Good location. Nice simple checkin and out. Helpful staff. Big room.

Cons:

It was fine for a few days

2026-07-08 • via Nuitee
S
souman • solo_traveller • ae
9
2026-07-03 • via Nuitee
N
Narine • couple • fr
5
2026-07-03 • via Nuitee
D
Den B • couple • ch
10
Хороший вариант за свои деньги.
Pros:

Хороший отель недалеко от каскада. Жил в номере люкс. Я бы назвал его супериор. Номер большой, два раздельных санузла. Большой балкон. Удобная кровать.
Для меня главным была тишина в номере. И было действительно тихо. Ночью ничего не мешало спать. Если в номере не проводить много времени, то вариант очень хороший.
Персонал приветливый, всегда поможет.

Cons:

Уставшая сантехника. Ванна в черной плесени, купаться бы я в ней не стал. Лампочки не работают.

2026-07-02 • via Nuitee
F
Forgia • solo_traveller • it
7
2026-06-29 • via Nuitee
D
Dirk Schönfuß • extended_group • de
9
Comfortable hotel close to city centre
Pros:

The hotel was ideal for our visit of Yerevan. It offered airport transfer and was very close to the city center, especially Matenadaran and the Cascade.

2026-06-28 • via Nuitee
Елена • family_with_children • ru
10
2026-06-28 • via Nuitee
Олеся • couple • ru
5
2026-06-28 • via Nuitee
A
Aybike Sıla • solo_traveller • tr
10
Pros:

The hotel was truly very clean and comfortable, and the location was excellent. The staff were also very attentive; Arsen, in particular, helped us with many things. Yerevan is a wonderful city, we will definitely come back and stay at this hotel again.

2026-06-27 • via Nuitee
A
Aybike Sıla • solo_traveller • tr
10
Pros:

The hotel was truly very clean and comfortable, and the location was excellent. The staff were also very attentive; Arsen, in particular, helped us with many things. Yerevan is a wonderful city—we will definitely come back and stay at this hotel again.

2026-06-27 • via Nuitee
V
Vahe • couple • ru
10
2026-06-26 • via Nuitee
S
seyyedalirezah • Family
4
I don't recommend it.
Pros:

It has a good location. The entrance has stairs. The breakfast hall is in the basement and has many stairs, so it is not suitable for wheelchairs and strollers.
The breakfast is very weak and lacks variety.
They say that if they clean the room, they won't replenish the water and tea, and if you don't want the room cleaned, they say they won't replenish them either.

2026-06-25 • via Tripadvisor