Hotel La Union

Hotels
7.1 (171 reviews)
Los Metales 62 , Humanes de Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice restaurant
Cons:
Poor cleanliness
Uncomfortable rooms
Inadequate amenities

Categories

Cleanliness
4.43
Multiple mentions of unclean rooms and poor maintenance.
Service
8.9
Generally praised for attentive staff and prompt service.
Location
7.44
Well-located but not easily accessible without a car.
Room Quality
5.89
Rooms reported as outdated and uncomfortable.
Amenities
6.42
Amenities lacking in basic functionality and maintenance.
Value for Money
7.88
Value perceived as acceptable considering the location.
Food and Beverage
8.43
Restaurant received positive feedback.
Overall Experience
7.4
Mixed feelings, with major concerns overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Luxurious Accommodation:
Hotel La Union in Humanes de Madrid offers elegant rooms with modern amenities, including flat-screen TVs and private bathrooms. Upgrade to a superior room for a touch of luxury with a spa bath or hot tub.

Convenience at Your Fingertips:
Enjoy the convenience of free WiFi throughout the property and private parking on site. The 24-hour front desk ensures your needs are met promptly, and you can easily purchase tickets for Warner Theme Park without leaving the hotel.

Ideal Location:
Located just 19 km from Madrid and 49 km from Toledo, Hotel La Union provides easy access to major attractions. With the nearest airport only 32 km away, your journey is made hassle-free.

Book now to experience comfort, convenience, and luxury at Hotel La Union.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 171 reviews
Cleanliness: 4.43
Service: 8.9
Location: 7.44
Room Quality: 5.89
Amenities: 6.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.4
Álvaro • family_with_children • es
10
2026-04-12 • via Nuitee
D
Denisse Fernanda • couple • es
8
Buena estancia recomendable
Pros:

La tranquilidad para descansar

Cons:

El aire acondicionado hacia un ruido algo molestoso

2026-04-06 • via Nuitee
M
Maria Amaya • family_with_children • es
10
2026-04-06 • via Nuitee
R
Rodrigo • couple • pt
1
Péssimo
Pros:

De ter me ido embora

Cons:

Duas noites muito mal passadas…

Os hospedes do lado tiveram ambas as noites a fazer barulho extremo até às 6h da manhã como se fossem 3 da tarde.

Inúmeras pessoas bateram à porta dos mesmos e nunca houve sequer o mínimo de respeito para com as outras pessoas.

Posto apresentado a queixa ao hotel, este não fez nada quanto aos hospedes que estavam a incomodar o piso inteiro, apenas ofereceram novos quartos a todos os hospedes que estavam incomodados com toda a situação obrigando-nos a mudar de quarto com toda a nossa bagagem durante a madrugada, sendo que, não éramos nos o problema, ao invés de lidarem com o principal problema e chamarem ou a polícia ou os expulsarem do hotel.
Sentimos uma enorme falta de apoio por parte da receção que a forma de resolver o nosso problema foi obrigar-nos a uma enorme dor de cabeça durante a nossa madrugada que era para descansar pois no dia seguinte iamos fazer uma viagem de 6 horas até Portugal.
Para alem deste problema, acresce o facto de ninguém que trabalha no hotel fala nenhuma língua para além do espanhol o que dificulta bastante a comunicação e a resolução de problemas.

2026-04-05 • via Nuitee
N
Noelia • couple • es
10
Calidad precio perfecto
Pros:

El personal

2026-04-05 • via Nuitee
J
Javier • family_with_children • es
9
2026-03-28 • via Nuitee
D
David • family_with_children • es
10
2026-03-28 • via Nuitee
V
Valdez • couple • us
1
2026-03-27 • via Nuitee
J
Javier • couple • es
7
Pros:

La atención majo

Cons:

Está aislado de la ciudad Si buses

2026-03-26 • via Nuitee
E
ESTHER • family_with_children • es
8
2026-03-26 • via Nuitee
V
Veronica • family_with_children • es
6
2026-03-24 • via Nuitee
D
David • couple • es
10
2026-03-24 • via Nuitee
M
María Margarita • couple • es
7
2026-03-22 • via Nuitee
J
Jonathan • couple • es
9
Perfecta
2026-03-16 • via Nuitee
S
SANZ RUIZ • family_with_children • es
6
2026-03-16 • via Nuitee
A
Ana • family_with_children • es
9
2026-03-12 • via Nuitee
M
Maria Patricia • couple • es
6
Bien para una noche
Pros:

Nos pillaba cerca de la Fabrik . Para una noche está bien.

2026-03-12 • via Nuitee
C
CARMEN • family_with_children • es
8
Fabrik
Pros:

Todo

Cons:

Nada

2026-03-09 • via Nuitee
M
Maria Patricia • couple • es
6
Para una noche , suficiente
Pros:

Nos pillaba cerca de la fabrik

2026-03-08 • via Nuitee
M
Macrodanix • family_with_children • es
10
2026-03-04 • via Nuitee