Krystal Urban Guadalajara

Hotels
9 (450 reviews)
Av. López Cotilla No. 2077, Col. Arcos Vallarta , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Clean facilities
Cons:
Cleanliness issues
High breakfast prices
Old towels

Categories

Cleanliness
8.46
Several reviews mention issues with cleanliness, particularly regarding dusty rooms and unclean bathrooms.
Service
9.43
Positive comments highlight the friendliness of the staff and good service, though some cleaning issues were noted.
Location
9.97
The hotel location is frequently praised as excellent and convenient.
Room Quality
8.92
Rooms are generally described as spacious and comfortable despite some concerns about maintenance.
Amenities
8.45
Amenities are adequate, but lack of mini-fridges and old towels were noted as drawbacks.
Value for Money
8.91
Value rating is impacted by some complaints about breakfast prices and reservation price increases.
Food and Beverage
8.46
The quality of the food received mixed feedback, especially regarding breakfast prices.
Overall Experience
9.43
Overall positive experiences reported with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Modern Accommodations

Krystal Urban Guadalajara offers stylish rooms with flat-screen TVs and free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom equipped with complimentary toiletries and a hair dryer.

Convenient Location

Situated just a short distance from Guadalajara Cathedral and various universities, our hotel provides easy access to key attractions in the city. Guests can also explore the vibrant Abastos Guadalajara Farmer's Market located nearby.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay. Experience top-notch hospitality and make the most of your visit to Guadalajara at Krystal Urban Guadalajara.

Book your stay now and enjoy a memorable experience at Krystal Urban Guadalajara!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 450 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Ana • couple • mx
10
2026-01-28 • via Nuitee
R
RODRIGUEZ IBARRA • family_with_children • mx
9
Pros:

La atención del.personal

2026-01-28 • via Nuitee
K
KEITA • extended_group • jp
9
2026-01-28 • via Nuitee
D
Daniel • family_with_children • us
10
2026-01-27 • via Nuitee
J
Jorge • couple • mx
8
2026-01-19 • via Nuitee
K
Kriztyan Alberto • couple • mx
8
Muy buenas vacay
Pros:

Todo fue bueno

Cons:

Todo en si

2026-01-19 • via Nuitee
J
Jorge • extended_group • mx
9
Pros:

Habitación espaciosa con balcón

Cons:

Un poco de moho en en la zona de la regadera

2026-01-19 • via Nuitee
K
Khun • solo_traveller • us
8
2026-01-19 • via Nuitee
D
Darhyanna • couple • us
10
Pros:

Service and room cleanliness.

2026-01-19 • via Nuitee
G
GARCIA • extended_group • mx
10
2026-01-19 • via Nuitee
M
Martha • extended_group • us
10
2026-01-19 • via Nuitee
G
Gabriel • solo_traveller • mx
9
Cons:

El desayuno puede mejorar.

2026-01-08 • via Nuitee
M
MARTIN • family_with_children • mx
9
Pros:

Location, staff.

Cons:

Since the room faces the sun, it gets very hot and there are no windows. There is ac, but it is always nice to have windows that can be opened.

2026-01-07 • via Nuitee
Y
Yannick • solo_traveller • ch
8
2026-01-06 • via Nuitee
R
Rodríguez • family_with_children • mx
10
Instalaciones cómodas
Pros:

Las habitaciones cómodas y personal amable.

Cons:

El buffet caro y la comida no de buen sabor.

2026-01-05 • via Nuitee
G
Gabriela • family_with_children • mx
7
2026-01-04 • via Nuitee
J
Jose Luis • family_with_children • mx
7
Pros:

La ubicación
Cuarto amplio
Entre otros

Cons:

La alfombra sucia
Las toallas duras y viejas
El desayuno muy caro y limitado
Entre otros

2026-01-02 • via Nuitee
L
luis jorge • family_with_children • mx
6
Pros:

amable personal, deliciosa la comida del restaurante y bueno, las instalaciones del hotel q fueron las q nos enamoraron siguen igual de bien 😃

Cons:

solo tengo una queja, llevamos ya como 7 años llegando a este hotel cada fin de año, desafortunadamente el personal de limpieza deja muchisimo q desear. el cuarto aparentemente limpio estaba si. barrer, lleno de polvo y pelos a
morir, el baño le estan dejando salir hongos por una adecuada falta de limpieza, las sabanas aunq aparentemente limpias, no tenian ese olor a recien lavadas cmo en idas
anteriores.

2025-12-24 • via Nuitee
G
Gladis • extended_group • mx
10
Buena opción
Pros:

Muy céntrico y cómodo

2025-12-23 • via Nuitee
B
Bernabe • extended_group • mx
10
Sincomentario
Pros:

Sin comentario

Cons:

Sin comentario

2025-12-22 • via Nuitee