Kimpton Margot Sydney by IHG

Hotels
•
Kimpton Hotels
9.2 (1356 reviews)
339 Pitt Street , Sydney , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean facilities
Comfortable rooms
Cons:
Limited amenities
Busy lobby during evenings
Room decor could be improved

Categories

Cleanliness
9.28
Multiple reviews emphasize clean rooms and facilities.
Service
9.75
Exceptional service noted in reviews, particularly at the reception and bar.
Location
9.59
Consistently praised for being in a great location.
Room Quality
8.74
Rooms described as spacious but some felt sparse or under-furnished.
Amenities
8.27
Limited comments on amenities; some negative remarks about the entertainment system.
Value for Money
9.23
Strong value highlighted based on pricing versus experience.
Food and Beverage
9.28
Breakfast and dining options noted positively.
Overall Experience
9.45
General satisfaction with the stay and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:50

Property Description

Luxurious Accommodations and Amenities

Indulge in the opulence of oversized bathrooms, premium room furnishings, and exquisite Australian amenities. Enjoy complimentary espresso coffee, local teas, and a minibar for a perfect nightcap.

Unique Guest Experiences

Partake in daily rituals like morning herbal teas, explore the city on custom-designed bikes, and mingle at the evening Social Hour. Pets are welcome, ensuring a truly inclusive stay for all guests.

Prime Location and Nearby Attractions

Immerse yourself in Sydney's vibrant CBD, steps away from top shopping, entertainment, and cultural destinations. With easy access to the Art Gallery and Capitol Theatre, your stay at Kimpton Margot Sydney promises convenience and luxury.

Book now to experience the epitome of personalised hospitality at Kimpton Margot Sydney!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express card and a 3% charge when you pay with an Diners Club.

Please note there are intermittent construction works occurring on the building adjacent to Primus Hotel Sydney. For more information please contact the hotel.

Please note for bookings of 10 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1356 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.59
Room Quality: 8.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.45
C
Claire • couple • au
10
Perfect
Pros:

Location near light rail and retail. Comfy beds. Great rain shower. Clean room. Helpful staff.

Cons:

Nothing.

2026-05-02 • via Nuitee
R
Rod • couple • au
8
2026-05-02 • via Nuitee
C
Charles • couple • au
10
2026-05-01 • via Nuitee
A
Annette • couple • au
10
We had a great stay with great service. We will be back
Pros:

Beautiful hotel with great facilities and rooftop bar. Rooms are spacious and comfortable.

2026-05-01 • via Nuitee
E
eammon • solo_traveller • au
10
2026-05-01 • via Nuitee
K
Kaja • couple • no
10
2026-04-29 • via Nuitee
R
Raymond • couple • au
9
Ideal for us to get around. Close to variety of food and close to transport- light rail, buses and ferries.
Pros:

Position in cbd

Cons:

Nil

2026-04-29 • via Nuitee
T
Tianru • solo_traveller • hk
9
Pros:

Great location, large room, helpful staff

Cons:

The single bed is a bit narrow. Bottled water is not provided on daily basis.

2026-04-28 • via Nuitee
G
Gregory • solo_traveller • au
9
Cons:

Beds were very hard

2026-04-26 • via Nuitee
K
Kim • couple • au
8
2026-04-26 • via Nuitee
C
Christopher • solo_traveller • au
10
Pros:

The staff were friendly. Check in and check out was easy and then decor was very elegant

Cons:

More towel in the room please

2026-04-26 • via Nuitee
P
Peter • couple • au
10
2026-04-23 • via Nuitee
C
Chen • couple • us
10
2026-04-21 • via Nuitee
B
Butprasit • family_with_children • au
8
2026-04-20 • via Nuitee
D
Dale • couple • au
8
Pros:

room Good tech excellent

Cons:

Breakfast not as good on Sunday as saturday, some raised voices in the kitchen

2026-04-20 • via Nuitee
Y
Yuan • couple • au
9
2026-04-20 • via Nuitee
M
Mostafa • couple • au
9
2026-04-19 • via Nuitee
N
Nicola • solo_traveller • au
10
2026-04-18 • via Nuitee
V
Vince A • couple • au
6
Art Deco only goes so far...
Pros:

The Art Deco is charming. The majority of the staff were friendly and helpful. The 5pm social hour was nice, with complimentary wine, but food should also be offered (for a sale).

Cons:

Rooms are aged. Cupboard doors and storage could be better, either offer a water bottle for everyday of stay or not at all. If you want people to refill their own water, how about leaving them something to refill???
One doorman, whose uniform was too tight, was rude and abrasive, and insisted on lecturing me on how over-worked the “poor” housekeeping staff are, and my room would get serviced when they were available. When I asked him to remember I was the customer, he decided to march up and down the reception area shouting “LETS GET ROOM 511 CLEANED NOW”. This seemed to be funny to the other staff and clearly this poor chap has been employed on a special program – but still not great for customers.
Also IHG, if you don’t want to clean my room, then let me know before booking or offer a CASH discount. Let’s say a 20% room rate reduction? Otherwise STOP asking if I prefer my room to be unserviced… It wont save the earth, it will just give you more profit. And I come to a “5-Star” hotel to get fresh towels snd my room cleaned – without this I’m at home… STOP trying to make me feel guilty about having a hard earned holiday and get more staff and train the ones you have to respect where their pay cheque comes from. Not using IHG again if this is what is on offer. Service hovers around the 3 star point and one bad staff member rots the whole thing.

2026-04-16 • via Nuitee
Y
Y3636QEkeithd • Couples
6
Disappointed
Pros:

After three nights staying here I can honestly say that I would not stay again.
For some a soft bed is good but I need a firm bed and I’m sure our mattress is very old as it says terribly and my back is killing me.
They didn’t clean our room and I had to go down and get coffee pods for us in the morning.
This hotel

Ki

2026-04-15 • via Tripadvisor