Hotel Casa Palomino

Hotels
8.6 (185 reviews)
Calle 60 Y 39 X 41 No 374 Col. Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noise from the street
No windows in some rooms
Basic breakfast options

Categories

Cleanliness
8.4
Overall positive sentiment regarding cleanliness; however, some guests mentioned issues like no windows and noise which may affect perception.
Service
9
Guests praised the staff for their friendliness and helpfulness, enhancing the overall service experience.
Location
9.1
Multiple reviews highlighted the excellent location, making it easily accessible to attractions.
Room Quality
8.1
Room quality was somewhat mixed due to noise issues and lack of windows, affecting comfort.
Amenities
8.6
Amenities rated positively with features like a pool; however, the lack of in-room coffee machines was noted.
Value for Money
8.5
Guests felt they received good value for their stay given the location and service.
Food and Beverage
8.3
Breakfast options received mixed feedback, with some calling it basic; nonetheless, some found it adequate.
Overall Experience
8.8
Overall experience was favorable, highlighted by positive reviews on location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:10

Property Description

Central Location
Hotel Casa Palomino, centrally located in Mérida, offers free WiFi, a garden, and complimentary private parking. Enjoy the convenience of a terrace and air-conditioned rooms with private bathrooms.

Comfortable Accommodation
Relax in rooms equipped with a flat-screen TV, cable channels, and cozy bed linens. The non-smoking property ensures a peaceful stay just 1.7 km from Merida Cathedral.

Convenient Amenities
Guests can communicate in English or Spanish with the multilingual staff. Explore nearby attractions like Main Square and La Mejorada Park, and make use of the hotel's proximity to Manuel Crescencio Rejón International Airport for easy travel arrangements.

Book your stay at Hotel Casa Palomino for a memorable Mérida experience.

Important information:

Please note credit cards are accepted only for on-site payments (Visa and MasterCard).Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

8.6
Based on 185 reviews
Cleanliness: 8.4
Service: 9
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.3
Overall Experience: 8.8
S
Sheila • couple • mx
7
2026-02-10 • via Nuitee
R
RAZO GASTELUM • solo_traveller • mx
10
Pros:

Su personal muy amable

Cons:

mucho ruido y la TV no era smart muy vieja

2026-02-09 • via Nuitee
C
Cristina • solo_traveller • it
3
Pros:

In zona abbastanza centrale

Cons:

La camera era ricavata all’interno di un garage e l’unica finestra affacciava direttamente sull’area di parcheggio. Di conseguenza, l’ambiente risultava molto buio. Il bagno era estremamente piccolo e datato, con una doccia dotata di tendina che causava la fuoriuscita di acqua a ogni utilizzo.

2026-01-31 • via Nuitee
J
Julieta • couple • mx
8
Hotel acorde a calidad-precio con buena ubicacion
Pros:

El servicio del personal es realmente increíble,son muy amables siempre apoyando, resolviendo cualquier problema que surja y al pendiente de los clientes. Y la cercanía a Paseo Montejo y el centro de Mérida

Cons:

Falta un poco más de mantenimiento al hotel y que tengan un poco más de cuidado en la limpieza de sábanas de los cuartos

2026-01-31 • via Nuitee
C
Cristina • couple • it
8
Soluzione comoda e completa, vicina al centro, perfetta per un on the road
Pros:

Il parcheggio davanti all'hotel e all'interno della struttura, coperto e controllato. Il personale gentilissimo, zelante e disponibile. La colazione inclusa, con una buona offerta. La posizione comoda al centro, che abbiamo preferito raggiungere in macchina, ma che era effettivamente molto vicino a piedi.
Non abbiamo avuto problemi per il rumore, anzi. Quello temo che sia più un problema che dipenda dagli ospiti.
Rapporto qualità-prezzo per una notte è ottimo.

Cons:

L'unico neo è che il parcheggio coperto interno è proprio davanti alle camere, quindi non è granché aprire le tende della stanza, sia per l'impossibilità di cambiare aria se non con quella del posteggio, sia per la vista, che non ha privacy.

2026-01-27 • via Nuitee
V
Vlasta • couple • sk
5
2026-01-22 • via Nuitee
B
Berenice • couple • mx
9
2026-01-22 • via Nuitee
C
Carlha • couple • cl
6
2026-01-21 • via Nuitee
C
Claudia • couple • it
8
2026-01-20 • via Nuitee
A
Angela Michelle • solo_traveller • mx
9
Pros:

Me gustó mucho que todo el personal es amable y empático. Les comenté una situación de mi itinerario por la que requería estar la mayor parte del día en mi habitación y organizaron todo para que yo fuera primero en la limpieza y así pudiera permanecer en ella.

Algo más que me gustó, fue la ubicación, ya que todo está muy accesible desde ahí: la ruta del aeropuerto del va-y-ven (a 2 cuadras); restaurantes, cafeterías, estaciones de otras rutas del va-y-ven y el Paseo Montejo y sus museos.

Cons:

Una desventaja es que el hotel no cuenta con planta de luz, lo cual hubiese sido de mucha ayuda durante el apagón en Mérida en septiembre del 2025, y que el internet no es muy rápido.

2026-01-19 • via Nuitee
C
Célian • couple • fr
5
Pros:

La personne à l' accueil, Benito. Très sympathique

Cons:

Il n'y avait pas de fenêtre dans la chambre, juste un tout petit carré de puits de lumière. Pour les claustrophobes ce n'est pas l'idéal. Non spécifié donc quelle ne fut pas notre surprise à l'arrivée. La toute petite ouverture de la salle de bain donne sur un couloir ouvert au-dessus du garage.
Le petit déjeuner se compose d' une petite assiette de fruits, 2 toasts, une portion de beurre et une de confiture. Thé café lait, jus d'orange certainement industriel.

2026-01-18 • via Nuitee
S
Sergio • couple • mx
9
Pros:

Atención del personal

2026-01-17 • via Nuitee
S
Sergio • couple • mx
9
Pros:

Atención del personal

2026-01-17 • via Nuitee
R
Roland • couple • hu
9
2026-01-14 • via Nuitee
M
Muriel • couple • fr
8
Un très bon choix, confortable, et bien situé
Pros:

Emplacement très proche du quartier animé chic, pratique à pied, proche du centre-ville à visiter .
Parking privé, mais seulement 4 places / mais on peut se garer dans la rue aussi devant sans problème !
Piscine petite mais très mignonne et la déco est superbe ! L’eau est un peu froide à cette saison

Cons:

Petit dejeuner un peu light

2026-01-13 • via Nuitee
A
Ana Isabel • family_with_children • mx
9
Pros:

Me encantó el espacio de la habitación, las instalaciones son buenas y la atención del personal es fenomenal

Cons:

El desayuno es muy poco

2026-01-07 • via Nuitee
L
Leda • solo_traveller • br
9
Good value for money, charming hotel
Pros:

Nice staff, pleasant room, clean, comfortable bed. Breakfast is modest - there are a few options to improve it but with extra cost. It is a small charming hotel. The pool is nice, but rigth next to the breakfast area. Good location (10-minute walk to downtown, with a lot of options for restaurants and shops). It is a good cost-benefit hotel.

Cons:

Air conditioning not available in external areas. Bathroom installations could use a renew.

2026-01-07 • via Nuitee
Z
Zaira • couple • mx
8
Pros:

La ubicación es muy buena y el personal muy muy muy amable.

Cons:

El baño de mi habitación era muy pequeño y el aire acondicionado no tenía gas, por tanto no enfriaba.

2026-01-06 • via Nuitee
M
Mario Flavio de Jesus • couple • mx
9
Excelente ubicación, cuartos suficientemente equipados, mala insonorización
Pros:

La ubicación, la cama, la atención

Cons:

La insonorisación de la habitación. Se oye claramente el ruido de la calle

2026-01-04 • via Nuitee
C
Campos Zamarripa • couple • mx
8
2025-12-20 • via Nuitee