The Old Hall Ely

Hotels
9.4 (542 reviews)
Soham Road, Stuntney , Ely , GB

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Terrace
Garden
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Beautiful historic property and grounds
Spectacular views (including Ely Cathedral)
Very attentive, friendly and outstanding staff
Excellent breakfast
Relaxing, peaceful atmosphere
Spacious, well-finished rooms and gardens
Cons:
No air conditioning — rooms described as very warm
Limited dining options / restaurant closed on some evenings
Some guests found it slightly overpriced (extra breakfast charge, pricey drinks)
Occasional WiFi failure in a room
Isolated issues (bathroom towel-rail heating fault)
Minor noise in some rooms (road noise, toad noise)

Categories

Cleanliness
10
Multiple reviewers describe rooms as spotlessly clean and very comfortable, enabling easy relaxation after a long day.
Service
10
Staff repeatedly praised as outstanding, attentive and fantastic; only minor note about staff being hard to find at checkout in one instance.
Location
10
Location and views (including views of Ely Cathedral) are repeatedly described as superb, stunning and very convenient for exploring Ely.
Room Quality
8.2
Rooms are described as spacious, well finished and comfortable, but several guests noted rooms were very warm due to lack of air conditioning and one bathroom heating/towel-rail issue.
Amenities
9.3
Property, gardens and grounds are highly praised; however some amenity shortfalls noted (no AC, occasional WiFi failure in a room, limited dining options / no evening restaurant on some dates).
Value for Money
8.2
Generally high quality but some guests felt it was slightly overpriced (extra breakfast charge, pricey drinks), reducing perceived value for money.
Food and Beverage
9.5
Breakfast described as excellent and enjoyable by multiple guests, though some complaints about limited dining options, occasional unavailability of a la carte and higher drink prices.
Overall Experience
10
Overall sentiment is extremely positive — described as beautiful, relaxing, like staying in a country house with superb staff and views; negatives are minor in comparison.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:35

Property Description

Luxurious Accommodation
The Old Hall Ely, a 5-star hotel in Ely, offers elegant accommodation with modern amenities. Each room is equipped with a TV with satellite channels, a private bathroom, and comfortable bed linen.

Culinary Delights
Start your day with a delicious breakfast at The Old Hall Ely, offering a variety of options including à la carte, continental, and Full English/Irish. Indulge in British cuisine at the on-site restaurant, with special dietary requests catered for.

Serene Surroundings
Located in a tranquil setting with a garden, terrace, and shared lounge, this non-smoking property provides a peaceful retreat. Enjoy the convenience of free WiFi, onsite parking, and a bar during your stay.

Experience luxury and comfort at The Old Hall Ely - book now for an unforgettable stay!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance.

For bookings of four or more rooms, group policy applies and a 50% Nonrefundable booking fee will be taken in advance by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LTN

Location

Guest Reviews

9.4
Based on 542 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 8.2
Amenities: 9.3
Value for Money: 8.2
Food and Beverage: 9.5
Overall Experience: 10
C
Carol • couple • gb
5
Disappointed
Pros:

Spectacular gardens maintained by two friendly gardeners, how do they have time for all the topiary!

Cons:

There was no reception you had to ring the bell then informed no dinner had to make do with charcuterie board which was vastly overpriced. Nobody informed us that this would be the case. This is wholly a wedding venue so would not recommend for a stay there.

2026-09-18 • via Nuitee
B
Ben • solo_traveller • gb
10
Incredibly comfortable room bed pillows, food was delicious. Staff was amazing. Would stay there again.
Pros:

Beautiful, so well kept and so comfortable…

Cons:

No real reception

2026-09-14 • via Nuitee
D
Donna • solo_traveller • gb
10
I would definitely like to revisit
Pros:

Such a beautiful building and surrounding grounds

Cons:

It was all perfect.

2026-09-13 • via Nuitee
J
Joanna • couple • gb
10
2026-09-12 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Beautiful grounds, wonderful building all fabulously maintained and scrupously clean.

Cons:

Nothing.

2026-09-10 • via Nuitee
N
Newton • family_with_children • us
10
Lovely place to stay and highly recommend!
Pros:

Room was lovely! Spacious, clean and the beds were comfortable. Breakfast was wonderful. View was spectacular!

Cons:

Loved everything.

2026-09-08 • via Nuitee
M
Margaret • solo_traveller • gb
10
Le rève
Pros:

The spacious and comfortable suite facing the lake and countryside was a delight. The staff treated us like we were special guests, due to their care, attention end respect. The walk on the enormous ground/ garden took our breath away. This is not your average five star hotel. It's also great value for money.

Cons:

Late check-in

2026-09-07 • via Nuitee
J
James • couple • gb
9
2026-09-01 • via Nuitee
W
William • couple • gb
7
2026-08-30 • via Nuitee
A
almadhoob • couple • bh
10
2026-08-29 • via Nuitee
A
Alicia Karen • couple • gb
8
2026-08-19 • via Nuitee
W
William • family_with_children • au
10
Wonderful.
Pros:

Beautiful place. Wonderful staff.

2026-08-16 • via Nuitee
A
adam • couple • gb
9
2026-08-06 • via Nuitee
V
Victoria • couple • ae
10
2026-08-03 • via Nuitee
F
FERHAT • solo_traveller • tr
8
Pros:

Şahane bir atmosferi var. Bahçesi ve binanın kendisi oldukça çekici. Kahvaltı çok keyifli. Sessiz ve huzurlu bir mekan

Cons:

Odada klima yok ve sıcaktan eridim.

2026-08-02 • via Nuitee
G
Gavin • couple • gb
8
2026-07-14 • via Nuitee
K
Kyle • couple • us
1
2026-07-14 • via Nuitee
M
Mark • couple • gb
10
Excellent
Pros:

Character charm and grounds

Cons:

Slightly overpriced

2026-07-06 • via Nuitee
S
Sharon • solo_traveller • gb
10
2026-07-06 • via Nuitee
K
Keith • couple • gb
6
Would certainly recommend but suggest you check on what service is available before booking
Pros:

Location amazing and the staff were outstanding. All of the facilities were impeccable

Cons:

However on arrival we were told that the ala carte menu was not available as it would be too hot for us to enjoy but in its place would be a cold platter. Surely we should have been advised prior to our arrival. No! We think this was due to us being the only guests staying! We were also charged an extra £20 pp for breakfast; which was excellent.Seems extraordinary this was not an inclusive rate. We hadn’t checked on air conditioning ( which was absent) but a fan was brought to our room which was hopeless in taking the temperature below 30c. The bathroom was unbearable as the towel rail was on and the on/ off valve was not working

2026-06-27 • via Nuitee