W 21 Hotel Bangkok

Hotels
7.4 (339 reviews)
4/56 Sukhumvit 21 road, Khlongtoei Nue, Wattana , Bangkok , TH
+66 2 661 6200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Lift / Elevator
Massage services
Spa/wellness center
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cleanliness
Cons:
Service
Room Quality

Categories

Cleanliness
7.11
Some reviews mention issues with cleanliness and tiny rooms.
Service
6.58
Mixed reviews about staff; some noted rudeness.
Location
8.62
Several reviews highlight excellent location, close to transport and nightlife.
Room Quality
6.57
Rooms are often described as small and uncomfortable.
Amenities
7.6
Some reviews mention satisfactory amenities like 24-hour reception.
Value for Money
8.06
Some consider the price acceptable for what is offered.
Food and Beverage
7.61
Breakfast is not available, but no significant complaints otherwise.
Overall Experience
7.08
Overall experience is generally positive but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:05

Property Description

Luxurious Thai Decor

Experience the fusion of modernity and traditional Thai design at W 21 Hotel Bangkok. The wooden panels and Thai-inspired decorations create a unique and luxurious ambiance in each room, offering a true taste of Thailand.

Convenient Location

Situated just minutes away from Asoke BTS Skytrain Station and Sukhumvit MRT Subway Station, our hotel provides easy access to top shopping destinations like Terminal 21 Shopping Mall and Emporium Shopping Mall. Explore the vibrant local attractions with ease during your stay with us.

Exceptional Service

Our dedicated staff at the 24-hour front desk is committed to making your stay memorable by assisting with tour arrangements and laundry services. Enjoy complimentary WiFi, free parking, and a variety of dining options within walking distance. Book your stay at W 21 Hotel Bangkok now for an unforgettable experience.

Important information:

Please note that guests are required to pay a deposit on the day of booking. The hotel will contact guests directly via email with instructions.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 339 reviews
Cleanliness: 7.11
Service: 6.58
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 7.08
T
tacticat • couple • tr
9
Security abiye selamlar
Pros:

Özellikle çalışanlar mükemmel insanlar çok yardımcı oldular. Kapıdaki abiye asker selamı vermeyi unutmayın

Cons:

Odalar biraz küçük onun dışında her şey çok iyiydi

2026-09-11 • via Nuitee
C
Cony • solo_traveller • nz
9
2026-09-10 • via Nuitee
E
Enrico • couple • gb
10
High quality and affordable
Pros:

Good location and nice room. Staff were very friendly

2026-09-04 • via Nuitee
P
Pitikanis K • solo_traveller • th
10
Pros:

Location Staff

Cons:

Not gave

2026-08-12 • via Nuitee
P
Punnawadee • solo_traveller • th
8
Good place for short stays
Pros:

Near MRT , compact room size for 1 person

Cons:

-

2026-08-02 • via Nuitee
J
Jennifer • solo_traveller • fr
4
Pros:

Le lit et personnel

Cons:

Sal, petit, minuscule, pue le moisi

2026-07-10 • via Nuitee
M
Michael • solo_traveller • gb
8
Ideal location. Basic amenities provided, but the staff were extremely friendly and helpful
Pros:

Thr location was spot on. - close to metro and bts stations; terminal 21 shopping mall was a gem, and the 7-eleven next to the hotel made it perfect

Cons:

The amenities - no slippers provided； no hand towels, iron has to request from the front desk but no ironing board. Very worn out interior. Could do with a refurbishment

2026-06-24 • via Nuitee
J
Jean-François • extended_group • re
4
Pros:

La situation par rapport aux activités,

Cons:

l'odeur de renfermé dans les chambres et le bruit.

2026-06-05 • via Nuitee
J
Joseph • couple • gb
6
My stay at w21
Pros:

For me it was quite well situated, it was very clean and the staff were very good
.my Room was cleaned up regularly and the bedding was changed each time

Cons:

The room was way too small.. I had about 2 feet of clearance around the bed.. no kettle, no safe and a metal pole with 3 coat hangers for my clothes.. and in the compact shower/toilet..a small glass shelf in front of the mirror to put my toiletries on...in a nutshell, .. no room for movement.sorry but not for me.

2026-06-03 • via Nuitee
G
Gonpo • solo_traveller • bt
6
Pros:

Location

Cons:

Smell

2026-05-26 • via Nuitee
R
Ritesh • solo_traveller • us
5
Short
Pros:

Location

Cons:

Mold smell in wardrope

2026-05-22 • via Nuitee
M
Masami • solo_traveller • jp
8
2026-05-16 • via Nuitee
前川 • couple • jp
10
2026-05-15 • via Nuitee
J
Jean-François • solo_traveller • re
4
Avis
Pros:

La situation

Cons:

L odeur de moisie dans les chambres, le bruit , le lit dur.

2026-05-09 • via Nuitee
S
Santiago • solo_traveller • es
8
Barato y bien ubicado
Pros:

Muy bien ubicado, buena relación precio calidad

Cons:

La señal de wifi apenas llegaba a la habitación

2026-05-09 • via Nuitee
R
Romulo • solo_traveller • br
8
Pros:

Nice location near BTS and the shopping Terminal 21.

Cons:

There was a bug issue in my room, but staff was attentive when I reported, then rapidly took action and changed my room.

2026-05-01 • via Nuitee
M
Marisa • solo_traveller • us
5
I would say I got what I paid for BUT I’ve paid the same and got much better accommodations.
Pros:

I liked the convenient location

Cons:

No chair to sit, no desk, very small room, no small fridge & bed was so hard! Not a comfortable bed at all.

2026-04-28 • via Nuitee
G
Genki • solo_traveller • jp
10
2026-04-27 • via Nuitee
N
Nancy • solo_traveller • fr
8
Pros:

Le personnel tres agréable.
Le service top : menage tous les jours.
A l accueil boisson chaude et froide.
La clim autrement on allaot etouffer dans la chaleur de Bangkock

Cons:

Ras

2026-04-26 • via Nuitee
W
Walter • solo_traveller • de
8
Best Location for Sightseeing.
Pros:

Excellent Location at crossing of 2 Metro lines. SevenEleven Store downstairs. Aircon and shower are good. Elevator to reach upper floors. Aircleaner in room. Coffee and Tea available in the Lobby. Very friendly staff and very helpful doorman. Terminal 21 Just around the Corner.. Soi Cowboy Just around the Corner, but No noise in the Hotel.

Cons:

Room ist very small, but for this price you cannot expect too much. Only 1 towel was given. Wash basin very small. No room Safe.

2026-04-25 • via Nuitee