Queen Palace Hotel

Hotels
•
Independent
7.2 (1669 reviews)
Muroor Road, Abu Dhabi, 109148 , Abu Dhabi , AE
971-2-2057000

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Facilities

Fitness facilities
Proposal/romance packages available
Free WiFi
Swimming pool
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Nice view
Good location
Cons:
Cleanliness issues
Poor service quality
No amenities

Categories

Cleanliness
6.7
Some reviews indicate cleanliness issues, with dirty rooms and missing items.
Service
8.2
Mixed reviews regarding service; some staff were mentioned positively while others received criticism.
Location
8.7
Generally praised for its good location, though sometimes impacted by noise.
Room Quality
7.2
Several complaints regarding old facilities and poor maintenance.
Amenities
5.7
Lack of essential amenities such as towels and inconsistent Internet service noted.
Value for Money
7.2
Guests expressed that the value did not match the price paid.
Food and Beverage
6.2
Breakfast options were limited and not satisfactory according to guest feedback.
Overall Experience
7.7
Overall mixed feelings with some positive experiences but many issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:24

Property Description

Luxurious Amenities
Indulge in onsite body treatments and stay fit in the fitness center. Enjoy complimentary Wi-Fi, gift shops, and a hair salon for a relaxing stay.

Dining and Socializing
Dine in the hotel restaurant or grab snacks at the coffee shops. Unwind at one of the 7 bars/lounges or mingle at the daily complimentary reception.

Convenience and Comfort
Take advantage of room service, dry cleaning services, and a 24-hour front desk. Relax in one of the 93 air-conditioned rooms with minibars and free Wi-Fi.
With a stay at Queen Palace Hotel, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Mall and Abu Dhabi Corniche. Book now for a lavish experience in Abu Dhabi city center.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7.2
Based on 1669 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 7.2
Amenities: 5.7
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 7.7
E
Elzohery • couple • ae
7
2026-05-16 • via Nuitee
F
Florentino Jr • couple • ae
6
NA
Pros:

NA

Cons:

NA

2026-05-14 • via Nuitee
M
Maya • couple • ae
10
E
Pros:

Good

2026-05-14 • via Nuitee
M
Mensah • solo_traveller • ae
9
2026-05-12 • via Nuitee
M
Mohamed • solo_traveller • ae
2
2026-05-08 • via Nuitee
Q
Quiqui • couple • ae
5
At exactly 12 noon we got a call reminder to check out, and we requested to check out at 12, after 5 mins another call a
Pros:

Nothing

Cons:

When I went down to take my order , the staff seems like in fish market talking , no manners at all. Being in front office they have to be discreet. Hotel guest should have to pay for parking, that’s first time experience.

2026-05-05 • via Nuitee
L
L • couple • ae
10
2026-05-04 • via Nuitee
A
Abdu Shibinu • family_with_children • in
3
2026-05-02 • via Nuitee
A
Abdu Shibinu • family_with_children • in
3
2026-05-02 • via Nuitee
M
Muhammad • couple • gb
10
2026-04-25 • via Nuitee
R
Robert • solo_traveller • ae
4
2.5/5
Pros:

The attention is spot on. Proximity to the city.

Cons:

The television 📺 wasn't working and no pomade besides the shower gel and shampoo.

2026-04-25 • via Nuitee
S
Sultan • couple • ae
10
One of best in AD
Pros:

The hospitality of staff

Cons:

How clean

2026-04-25 • via Nuitee
P
Prasad • couple • ae
10
2026-04-23 • via Nuitee
T
Tahir • couple • ae
7
2026-04-21 • via Nuitee
R
Rhein • couple • ae
5
Pros:

Stafff are good

Cons:

My room u gve me very ds apointed tiles is moving no tisue bed sheet not clean us well

2026-04-20 • via Nuitee
B
Barry • couple • us
5
It was decent. Small things could have made the stay better.
Pros:

Clean. Staff was polite and professional.

Cons:

No internet for smart tv. Half of tv stations didn’t work. Parking garage too tight.

2026-04-19 • via Nuitee
T
Tashaya • solo_traveller • ae
10
Pros:

Everything is good but you guys need to work on your wifi issue if wasn't that good

2026-04-18 • via Nuitee
M
Muhammad Muzzammil • couple • ae
9
Pros:

Staff

2026-04-18 • via Nuitee
I
ivan • couple • ae
9
2026-04-17 • via Nuitee
Y
Yaser • couple • ae
10
Pros:

?

Cons:

Duty manager was not welcoming the guest, he was mad from nothing even i was smiling but isn’t work , and i ask him to upgrade my room he said no not allowed?

2026-04-12 • via Nuitee