Queen Palace Hotel

Hotels
•
Independent
7.2 (1730 reviews)
Muroor Road, Abu Dhabi, 109148 , Abu Dhabi , AE
+971 2 205 7000

listing image 1
Show all photos

Facilities

Fitness facilities
Proposal/romance packages available
Free WiFi
Swimming pool
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Nice view
Good location
Cons:
Cleanliness issues
Poor service quality
No amenities

Categories

Cleanliness
6.7
Some reviews indicate cleanliness issues, with dirty rooms and missing items.
Service
8.2
Mixed reviews regarding service; some staff were mentioned positively while others received criticism.
Location
8.7
Generally praised for its good location, though sometimes impacted by noise.
Room Quality
7.2
Several complaints regarding old facilities and poor maintenance.
Amenities
5.7
Lack of essential amenities such as towels and inconsistent Internet service noted.
Value for Money
7.2
Guests expressed that the value did not match the price paid.
Food and Beverage
6.2
Breakfast options were limited and not satisfactory according to guest feedback.
Overall Experience
7.7
Overall mixed feelings with some positive experiences but many issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:24

Property Description

Luxurious Amenities
Indulge in onsite body treatments and stay fit in the fitness center. Enjoy complimentary Wi-Fi, gift shops, and a hair salon for a relaxing stay.

Dining and Socializing
Dine in the hotel restaurant or grab snacks at the coffee shops. Unwind at one of the 7 bars/lounges or mingle at the daily complimentary reception.

Convenience and Comfort
Take advantage of room service, dry cleaning services, and a 24-hour front desk. Relax in one of the 93 air-conditioned rooms with minibars and free Wi-Fi.
With a stay at Queen Palace Hotel, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Mall and Abu Dhabi Corniche. Book now for a lavish experience in Abu Dhabi city center.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7.2
Based on 1730 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 7.2
Amenities: 5.7
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 7.7
A
adhikari • solo_traveller • ae
5
Pros:

No tissue paper,no towel washroom no drink water

Cons:

I don't like before good

2026-08-06 • via Nuitee
V
Vishnu • solo_traveller • ae
5
2026-08-05 • via Nuitee
A
Atif • solo_traveller • ae
5
2026-08-04 • via Nuitee
M
Maged • solo_traveller • eg
2
2026-08-03 • via Nuitee
E
Edwin • couple • ae
9
2026-08-03 • via Nuitee
S
sebucao • couple • ae
10
The view is nice
Pros:

Clean and comforting

2026-08-02 • via Nuitee
V
velementsspa • couple • ae
1
very bad I need to check out myself 5am
Pros:

its cozy

Cons:

the ac is very noisy, I ask the reception to send the maintenance and they did but he didnt fix it and its hot and niosy, and most specially the maintenance remove my bag from the chair without my permission and while wearing shoes he go on the top of the chair

2026-07-25 • via Nuitee
P
Peter • solo_traveller • ae
9
2026-07-25 • via Nuitee
N
Nazim • solo_traveller • ca
3
2026-07-25 • via Nuitee
M
Mohamedelmurtada • couple • ae
10
2026-07-25 • via Nuitee
A
Alnoor • solo_traveller • ae
2
Pros:

نظافة الممر ورايحته الطيبة

Cons:

لم يكن هناك أي مناشف في الغرفة وليس هناك مناديل أيضآ، وموظفات الإستقبال الفلبينيات جدآ بطيئات في التسجيل ويتحدثوا عن النزيل بلغتهم ويضحكون أسلوب ابدأ مش برفيشنال، وعندما إتصلت بهم من الغرفة لكي يحضرون المناشف قالوا ليس هناك مناشف وجميعها في المغسلة، ومقعد الحمام من تحت فيه تسريب، وغير ذلك لم أطلب غرفة فيها بار مع ذلك وضعوني فيها وكان هناك بسكويت وشيبش في الغرفة وعندما تناولتها اخبروني في الإستقبال بأنني يجب أن أدفع حقها والمبلغ كان 50 درهم!!!
خلاصة القول بأني الفندق جميل وفي موقع وسط والنظافة في الممرات فقط وليست في الغرف وموظفين الإستقبال بحاجة إلى مزيد من التدريب

2026-07-25 • via Nuitee
K
Khair • couple • ae
4
2026-07-23 • via Nuitee
J
Junaid • solo_traveller • ae
8
2026-07-21 • via Nuitee
A
Abdullrahman • extended_group • ae
5
Pros:

للاسف التكييف كان تعبان و طلبت من الاستقبال حل المشكله يس للأسف التطنيش كان هو الرد

2026-07-20 • via Nuitee
M
Maylen • couple • ph
4
2026-07-19 • via Nuitee
C
Charbel • solo_traveller • ae
5
Cons:

first i got a room at fourth floor so bad in cleanup and the AC is not working good as well as the moisture and the rot are so obvious and seen in front of the grille at ceiling. After complained to the receptionist, they changed my room. Regarding the breakfast, it is so bad.

2026-07-15 • via Nuitee
G
Geraldine • couple • ae
1
No good dis appointed
Pros:

Location

Cons:

I booked 2 rms last Saturday July 11 to 12 . As early as 6 am the hotel cleaning service keep knocking at the door of my friend rm 806. We r upset of what happened because we chk in to relax and at 6 a.m he will disturbed my friend just to clean the room . Pls . Give me update about it . And the receptionist said she will update me and send me the email but until today there’s no email from them

2026-07-14 • via Nuitee
N
Nasser • couple • ae
5
could be better
Pros:

simple

Cons:

bad equpment

2026-07-12 • via Nuitee
E
Elfeky • solo_traveller • ae
10
2026-07-11 • via Nuitee
M
Muyanja • couple • ae
5
Why asking 150 aed after my online booking confirmed
Pros:

Break fast not on mi booking unfortunately the receptionist asked me 150aed before entering room and others not asked, why ?

Cons:

Asking extra 150aed after online booking was necessary when not shown on the booking yet!!!! 😕😕😞😞

2026-07-11 • via Nuitee