Hotel Samanu

Hotels
OYO Rooms LATAM
7.4 (50 reviews)
Carr Sayulita-Higuera Blanca, S/N KM.1.5, Sayulita, NAY, 63734 , Sayulita , MX

Facilities

Free breakfast
Express check-out
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Free breakfast
Front desk (limited hours)
Express check-out
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Clean beds
Close to town
Cons:
Lack of instructions during check-in
Unavailability of staff
Poor communication about amenities
Safety concerns with stairs

Categories

Cleanliness
6.7
Guests mentioned both positive aspects (clean beds) and negative aspects (office stank, filling waste basket with pool water).
Service
5.7
Mixed feedback on service with complaints about lack of instructions during check-in, unavailability of staff, and poor communication about amenities.
Location
7.7
The location was appreciated for being away from noise, but some guests mentioned disturbances from dogs and roosters.
Room Quality
6.5
Beds were noted as fairly comfortable and clean, but safety concerns were raised about dangerous stairs and lack of handrails.
Amenities
5.7
Guests had issues with lack of information, unavailability of staff, and poor maintenance such as clogged toilet.
Value for Money
5.7
Mixed opinions on value for money, with complaints about unmet expectations and lack of service transparency.
Food and Beverage
7.3
No specific comments provided on food and beverage services in the reviews analyzed.
Overall Experience
7
Mixed feedback on the overall experience with a slightly positive sentiment, guests highlighted both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:47

Property Description

Outdoor Pool and Recreation Opportunities
Take advantage of the outdoor pool to relax and unwind during your stay at Hotel Samanu. Guests can also explore recreational activities near the beach for a fulfilling vacation experience.

Free Full Breakfast and Featured Amenities
Start your day right with a complimentary full breakfast served daily. The hotel offers convenient amenities such as express check-out, luggage storage, and free self parking.

Comfortable Guestrooms with Entertainment
Stay in one of the 18 well-equipped guestrooms featuring flat-screen televisions and cable programming. Enjoy the privacy of your own space with separate sitting areas and make use of the provided coffee/tea makers for added comfort and convenience.

Book your stay at Hotel Samanu for a memorable beachside getaway with easy access to nearby attractions and amenities.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.4
Based on 50 reviews
Cleanliness: 6.7
Service: 5.7
Location: 7.7
Room Quality: 6.5
Amenities: 5.7
Value for Money: 5.7
Food and Beverage: 7.3
Overall Experience: 7
F
Frank
10
Pros:

Nice place outside of down town. Large room with kitchen amenities. Walk-in shower with skylight. Breakfast was included. Nice cafe right in the complex. Downtown in walking distance.

2025-03-14 via Nuitee
P
Paola
8
Pros:

Todo bien lo unico malo que el piso de la habitación estaba muy sucio lleno de tierra no la barrieron menos la trapearon el baño igual de ahi en fuera todo muy agusto

2024-07-30 via Nuitee
A
Angel partner
8
Pros:

La regadera del baño tenia gusanos al parecer deben limpiar sus tuberias o tinacos.

2024-04-03 via Nuitee
B
Brett
6
Pros:

Nice pool and helpful, friendly staff.

2024-04-02 via Nuitee
J
Jannany family_with_children
6
Pros:

El desayuno pésimo, muy miserable para los adultos, solo hay chilaquiles con 1 huevo

2024-02-08 via Nuitee
M
Miguel
2
Pros:

Me cobraron 2 veces

2023-05-22 via Nuitee
E
Emma partner
6
Pros:

It was good to be away from the hustle and bustle but not the best hotel to stay at for longer than 3 days!

2023-04-18 via Nuitee
K
Karla friends
10
Pros:

Las chicas que nos atendieron son súper amables y serviciales.

2023-04-18 via Nuitee
J
Josue family_with_children
8
Pros:

Me gusto que esta a una distancia razonable a pie del centro y playa.


No me gusto que el baño de la habitacion no tiene ventilacion, ademas el area de la regadera no la asearon.

2023-01-09 via Nuitee
F
FLORENTINO family
8
Pros:

Me gusto la limpieza y ubicación del hotel, cerca de las diferentes opciones para caminar a playas (Patzcuarito - Los Muertos y playa Sayulita), Excelente costo-beneficio, buen desayuno.

No me gusto que la alberca esta fría y pequeña, la habitación no tenía closet. No a todos les gustan las mascotas, los dos perros en la recepción asustan a varios huéspedes
Un vecino con taller de carts pone música muy fuerte y se escucha en el área de la alberca

2023-01-02 via Nuitee
H
Hazel
4
Worst and expensive
Pros:

False advertisement. We booked 2 queen bed room but they said they don't have queen beds.

We've waited for 1 hour at the reception to get the booked room. The reception cant speak English. We've given a room but the window lock was broken, so its half open. No water coming out from the faucet nor from the shower. We were told to come back at 5pm so we can speak to someone who can speak english.

We're given a new room,.slightly better, but still - a run down, dusty room. Some lizzard poo on the wall.

Wifi speed - very slow or not working at all. No phone in the room, we're given 1 toilet paper for 2 days.

We didnt get toiletries the next day. On Day 2, theres no one at the reception to speak with when we cameback to the hotel from tours at around 5pm (and onwards). I went back several times and up to 9pm, no one at the reception.

Not easy to take shower, no water pressure. You have to wait for few minutes after using the toilet, if you want to use it again.

Im a well travelled person and I always used hotel. This is the worst hotel I have been so far considering the the amount I paid.

Don't rely on photos when booking.

2022-12-22 via Nuitee
L
Luisa family
10
Pros:

Habitaciones amplias y limpias, atencion excelente, el desayuno poco variado pero bueno, accesible a pie.

2022-06-11 via Nuitee
V
Verified traveler
6
Pros:

Limpieza y lugar en general bien, sólo que su agua caliente depende de los paneles solares, y como yo me tenía que salir temprano por trabajo, no alcanzaban a calentar aún los paneles, y me bañé con agua fría todos los días. La encargada no me creyó que pasamos este inconveniente.

2022-03-21 via Nuitee
E
efren
10
Pros:

Nice place

2022-03-16 via Nuitee
S
Sandra
10
Pros:


The staff is warm, friendly and take care of the guests in the best way. The breakfasts are delicious and cooked the way you like. They will get you anything you need. The place is well maintained and clean. Two dogs live there and will entertain you. Minerva and Matt make a great team. I love Hotel Sumanu

2022-03-01 via Nuitee
L
LIDIA friends
10
Pros:

Tiene lo básico, el desayuno es muy bueno, en general es muy bueno por el precio que pagas

2022-02-23 via Nuitee
J
Jenna partner
4
Pros:

The room was okay and the people were nice. But we left after one night. The amenties that were promised were non existent. First of all, there is no cell reception and no wifi either. Its not close to the beach. There is no fridge and no blow dryer. Breakfast and coffee were not included. The bed is also hard as a rock. Might as well be sleeping on the floor. I wish this place the best, as I want places to succeed, but they should start with being truthful about the amenties.

2022-01-29 via Nuitee
K
Kevin
8
Muy Buen Servicio
Pros:

Nosotros éramos una familia de 8 y nos hospedamos en este hotel y no tengo nada más que cosas buenas que decir de el personal del hotel. Fueron demasiados lindos y en nuestro último día hicieron todo para ayudarnos encontrar otro taxi ya que el que teníamos reservado no llego por nosotros debido a problema de tráfico. El desayuno que viene incluido estaba riquísimo y auténtico. Cada mañana el menú era diferente y todo fresco. Todo el local estaba limpio incluyendo los cuartos. El agua de un sink corría un poco lenta pero ningún problem. El hotel está como a 10 minutos del centro y para caminar al centro es un poco de bajada y de regreso un poco de subida pero con zapatos cómodos no ahí problema. El wifi un poco lento cuando estábamos en el cuarto pero por el lado de enfrente de el hotel era mejor. Como mencioné el personal del hotel fueron muy lindos, mi familia estaba muy contenta y si recomendaría este hotel a otros durante su viaje a sayulita.

2022-01-03 via Nuitee
E
Eugene
6
A little far from downtown
Pros:

The host was very nice. Location is up on the hill a ways up so be prepared to walk a bit to get to downtown. It’s sorta located in the middle of nowhere. Rooms are clean and basic. Not bad place. For breakfest lots of flys are outside

2022-01-03 via Nuitee
S
Selena family
8
Pros:

Location was great. Minutes away from downtown. Receptionist was pleasing and very communicative. The parking on site is tricky. It’s at an angle and the grounding consists of pebbles. And no elevators. Other than that, it was a good stay.

2021-11-20 via Nuitee