Grand Tjokro Hotel Balikpapan

Hotels
7.3 (60 reviews)
Jl. Marsma R. Iswahyudi No. 21 , Balikpapan , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Aging facilities
Small rooms

Categories

Cleanliness
6.8
Rooms were clean but there were mentioned issues with bathroom size and overall aging of the facilities.
Service
7.8
Staff were friendly and helped resolve the room service issue promptly.
Location
8.3
Close to the airport, making it convenient for travelers.
Room Quality
6.3
Small room sizes and an aging building were noted.
Amenities
7.3
Amenities were decent, but the spa was noted as unacceptable.
Value for Money
7.3
Good prices for the location, but limited availability in service options.
Food and Beverage
7.8
Breakfast was highly praised with a good variety.
Overall Experience
6.8
Overall a good stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:31

Property Description

Luxurious Accommodation
Grand Tjokro Hotel Balikpapan offers elegant rooms with modern amenities including flat-screen TVs and cozy seating areas. Enjoy complimentary bathrobes, slippers, and toiletries for a touch of luxury during your stay.

Dining and Recreation
Indulge in delicious meals at the on-site restaurant or take a refreshing dip in the outdoor pool. With free WiFi and a free shuttle service, your dining and recreational needs are effortlessly met at the hotel.

Convenient Services
Benefit from free private parking and scheduled airport transfers, ensuring a hassle-free arrival and departure experience. The proximity to Sepinggan Airport makes Grand Tjokro Hotel Balikpapan a convenient choice for travelers.

Book your stay now at Grand Tjokro Hotel Balikpapan for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 400,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 60 reviews
Cleanliness: 6.8
Service: 7.8
Location: 8.3
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 6.8
T
Tim solo_traveller au
9
2026-01-27 via Nuitee
T
Tim solo_traveller au
9
2026-01-14 via Nuitee
T
Tim extended_group au
8
Will definitely stay here again.
Pros:

Friendly & helpful staff. Close to airport. Clean rooms at good prices. Good breakfast.

Cons:

Had a problem with the App for Room Service - reception apologised though and sorted out our order with room service.
Even though pizza was on the menu we couldn’t order it as they didn’t have the right ingredients in stock.

2025-12-17 via Nuitee
R
rosa anna solo_traveller it
6
La struttura è importante, necessita una ristrutturazione.
Pros:

Comodo a all’aeroporto, ottima colazione, personale gentile.

Cons:

Vecchia, stanza piccola, bagno piccolissimo, SPA indecente, un lettino dove dovevo alzare la testa altrimenti soffocavo.
Nessuna bibita alcolica nel bar.

2025-11-07 via Nuitee
J
Juanita couple my
7
A lovely hotel near the airport, a mix of vintage and modern with a great breakfast buffet
Pros:

The breakfast was really good, a good selection of local and international dishes. Loved the coffee too and the pool was nice although i didn't get the chance to swim in it. Overall, a good stay in a hotel not far from Sepinggan airport.

Cons:

We stayed for two nights and on the second night we had a problem with the access card. Went to the lobby to fix it, went up again but it still didn't work. Went to the lobby again and finally a staff managed to get us a key that worked. We were tired after a long day so that was a bit annoying but apart from that everything was ok.

2025-11-03 via Nuitee
M
Marcello couple it
8
Prima notte nel Borneo
Pros:

Struttura vicina all' aeroporto pulita e funzionale con personale cortese. Ottima la colazione

2025-09-02 via Nuitee
M
Mohammad Nurun solo_traveller bd
4
2025-08-05 via Nuitee
N
Nurcahyo solo_traveller id
3
2025-07-21 via Nuitee
M
Mohamed solo_traveller mv
10
2025-07-04 via Nuitee
L
Lorna solo traveller gb
9
Comfortable and good service
Pros:

Close to the airport

Cons:

A little bit dated

2025-06-14 via Nuitee
M
Michael review category business travellers ca
9
Superb
2025-03-09 via Nuitee
A
Arsy review category business travellers id
9
near from the airport. clean bed room and nice staf providing shuttle from and to the airport.
Pros:

near from the airport. clean bed room and nice staf providing shuttle from and to the airport.

Cons:

none

2025-02-19 via Nuitee
T
Tim young couple au
9
Superb
2025-02-10 via Nuitee
S
Syed solo traveller my
8
Very good
2024-12-10 via Nuitee
H
Helen young couple gb
8
Brilliant, friendly staff made a short stay positive. Lovely reasonably priced evening meal.
Pros:

The breakfast was a reasonable choice. Staff are very attentive and friendly

Cons:

I didn’t feel comfortable to use the pool as I was the only English woman and it felt like the hotel was for Muslim men and women

2024-10-07 via Nuitee
P
Paolo review category business travellers my
4
Too much expectations
Pros:

Position.

Cons:

Breakfast zero option for international travellers. Bed too hard. Very poor cleaning.

2024-09-07 via Nuitee
D
Damien young couple au
3
Smelly pillows!
Pros:

Location was very close to the airport and good views of plans taking off and landing if your an Avgeek.

Cons:

The pillows were very dirty and smelly. Because of proximity to the airport it is noisy when the planes take off

2024-08-24 via Nuitee
J
Jeannie
2
Stay Away
Pros:

Most disgusting, filthiest hotel i have ever stayed in. As soon as you step into the lifts, you can feel the grime. Things didn’t get better in the room. This place is in no way set ip for Western tourists. No alcohol was permitted, the food is rubbish, and the view out our window was the runway of the airport across the road. As there was no double glazing, we heard the planes land & take off from 5am -10pm. Do yourself a favour, stay elsewhere.

2024-08-04 via Nuitee
B
Bambang review category business travellers id
6
Pleasant
2024-06-01 via Nuitee
S
Syed review category business travellers my
8
Very good
2024-04-22 via Nuitee