Hotel New Otani Tottori

Hotels
•
New Otani Hotels, The
8 (53 reviews)
2-153 Imamachi, Tottori, 680-0822 , Tottori , JP
81-857-231111

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Facilities

Meeting rooms
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Clean environment for an old building
Comfortable room
Cons:
Scary power outage experience
Lift not operational during stay

Categories

Cleanliness
7.5
The old building was surprisingly clean.
Service
9
Standard quality for this hotel tier.
Location
8
Standard quality for this hotel tier.
Room Quality
7
The room is quite old with power issues.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Dinner was good; however, coffee machine was not operational.
Overall Experience
8
Mixed experiences with some positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:10

Property Description

Luxurious Amenities
Indulge in onsite body treatments and enjoy complimentary Wi-Fi along with access to a banquet hall.

Culinary Delights
Savor delectable meals at 4 unique restaurants or opt for 24-hour room service. Unwind with a drink at one of the 2 bars/lounges.

Convenience at its Best
Benefit from services like dry cleaning, luggage storage, and complimentary valet parking. Stay connected with free wired and wireless internet access in the 136 well-equipped rooms.

Immerse yourself in comfort and convenience at Hotel New Otani Tottori - your perfect retreat near Tottori's captivating attractions.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support false

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
A
Akemi • family
6
Pros:

駅前という事なので多少仕方ないのかもしれないが、電車の音や駅のアナウンスがしょっちゅう聞こえてきた。部屋の窓の風切り音も気になった。バス＆トイレはリノベーションしたのか、室内に比べるとキレイだったが、部屋との段差が大きく、年配の方には辛いのではないか？と思った。部屋の照明が暗すぎた。テーブルセットの椅子が座りにくかった。洗顔料や化粧水、飲料水(ペットボトル等)の用意があると良いと思った。
朝食ビュッフェは、種類が沢山あり、美味しかったので満足した。特に牛すじ煮込みとソフトクリームは美味だった。

2025-09-29 • via Nuitee
H
HIROYUKI
6
Pros:

古い建物の割には清潔感あってよかったです

2025-09-17 • via Nuitee
Y
Yeu Kwong
2
Scariest experience ever
Pros:

The room is quite old. Open room door with physical key. No rfid card. Suddenly Power outage at 2-3am. Very bright Backup white light turned ON in the room. No air con. Toilet cannot flush as no electric. Can’t sleep until 7am. Go for breakfast. Lift not working. Go down the dark aisle and stairs like ghost movie. Very scary. When reached restaurant, there was long Queue. No light and air con. Very romantic. No coffee as machine cannot operate. Quickly check out. oh No highest floor
13. How to carry down luggages, you think you.

2025-09-16 • via Nuitee
C
Carrie
10
Comfortable room
Pros:

Very comfortable and clean room

2025-09-05 • via Nuitee
S
SHINICHI
10
Pros:

過去一快適に過ごせました。さすがニューオータニ！
次回の利用したいです。

2025-08-31 • via Nuitee
?
???
8
Pros:

ケーキとコーヒーのセット、コーヒーを無料で追加で、入れて欲しかった
夜のフライセット、えびが3匹もついて、白身魚も、美味しかったです

2025-08-21 • via Nuitee
S
Steven
8
Pros:

Comfortable room in an excellent central location

2025-06-12 • via Nuitee
?
??
8
Pros:

広くゆったりとしたロビーによって，心にうとりができます。

2025-04-18 • via Nuitee
K
Ken
8
Pros:

大雪の日に宿泊させて頂きました。チェックインには少し早い時間で、荷物を預けて外で時間を潰そうと考えていましたが、快く部屋に案内して頂き大変助かりました。鳥取にお邪魔した際にはまた利用させて頂こうと思っています。

2025-02-27 • via Nuitee
T
Takashi
8
Pros:

交通の便が良く、静かでした。

2024-12-21 • via Nuitee
V
Verified traveler
2
残念
Pros:

老舗ホテルの看板に期待したが
対応もビジネスホテル並みか、それ以下。
施設が古いせいか、清潔感がない。

2024-12-06 • via Nuitee
J
JUNJI
8
Pros:

駅近くて、清潔が良い。

2024-12-03 • via Nuitee
T
Takayuki
8
Pros:

スタッフの皆さんが親切で丁寧でした。

2024-11-24 • via Nuitee
C
Chikako
10
Pros:

セミダブルのお部屋でしたが、バスルームや洗面台はゆとりがあって、アメニティも充実していました。

2024-11-17 • via Nuitee
T
Teresa • partner
8
Pros:

room is smaller than expected

2024-11-14 • via Nuitee
M
Masatoshi • family
6
Pros:

コンセントが少ない

2024-11-09 • via Nuitee
V
Verified traveler
8
Pros:

Very small breakfast

2024-10-30 • via Nuitee
Y
Yoshihisa • family
8
Pros:

部屋は抜群に良いです。ベッドが通常のホテルと比べて、柔らかすぎて腰が痛くなったので、そこだけが残念です。

2024-10-18 • via Nuitee
A
Adam
10
Pros:

Super efficient staff, immaculate hotel and city
Full of charm

2024-10-10 • via Nuitee
K
Kohei
10
Pros:

Can be recommended for business and sightseeing, both types of use.

2024-07-26 • via Nuitee