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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Emergency cord in bathroom
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Electric bicycle charging station
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Urban Resort Experience
Located in Monterrey, Live Aqua Urban Resort Monterrey offers a lavish stay just 200 meters from San Agustin. Indulge in the exquisite dining options at the restaurant and bar, and stay connected with complimentary WiFi.
Elegant Rooms with Premium Amenities
Each room at the resort is thoughtfully designed, featuring aromatherapy options and a flat-screen TV. Enjoy the convenience of a coffee machine and unwind in the private bathroom with free toiletries and a hair dryer.
Convenient Location and Nearby Attractions
Situated close to Aerocentro de Monterrey and Obispado Museum, Live Aqua Urban Resort Monterrey provides easy access to key landmarks. With Monterrey International Airport just 26 km away, your journey is made effortless.
Book your luxurious stay at Live Aqua Urban Resort Monterrey now!
Please note that the spa is open from 08:00 until 21:00.
25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.
Please note that the hotel only allows dogs. Extra cost per night of $2,000 MXN** plus taxes, per room. The rate includes accommodations for 1 dog and special cleaning.
Only 1 small or medium dog weighing up to 20 kg or 2 that together weight 20 kg are allowed. The dog must always wear a harness, bib or leash and remain in permitted areas: Room, circulation areas and areas designated by the Hotel. The dog will not be able to enter consumption centers, swimming pools, gyms, event halls and restricted areas. The Guest will be responsible for the behavior of their dog and is obliged to pay for any damage or loss if it affects another guest, collaborator or client, or the hotel's facilities and/or furniture. For emotional support dogs, only one dog is accepted, and a medical certificate issued by a mental health specialist with a seal and professional license must be presented, valid for up to 12 months before the date of entry.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Me gusto el trato del personal y la ubicación del hotel. Tambien el desayuno estuvo rico.
Solo sería que me encontré en el hotel un bote con agua usado.
Gorgeous room with incredible views. Very comfortable. Shower and bath tub were amazing. All the little details like bathrobes, slippers, cookies, and mezcal on our floor. Staff were very helpful. Loved it all.
The spa was not working. We had planned to do a morning in the spa so that was a bummer. The lighting in the restaurant is very bright. We asked if it could be dimmed a little but it could not so it wasn't very romantic.
Lujoso, moderno y buena ubicación.
Sin embargo en el check in la recepcionista no fue lo mejor.
El staff es un poco seco, las almohadas tenían aroma de uso...no hicieron el aseo en el cuarto, habían cabellos en la tina, el rack de amenities se encontraba vacía la botella..detalles que un hotel de lujo NO pueden tener.
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Todo esta excelente. Felicidades
La persona de la habitación de al lado, hacia mucho ruido y no lo pudieron obligar a que bajara el volumen a altas horas de la noche, pero muy amables me cambiaron de piso.
Eh estado en varios hoteles de la zona y a mi parecer el LiveAqua se lleva el primer lugar.
El personal es muy buena onda y relajado, las instalaciones son preciosas al igual que la habitación.
Me gustó mucho la distribución de espacios en la recamara, bastante creativa el tener el tocador casi enfrente de la cama, pero me gustó mucho, la tina con esas vistas tan espectaculares enfrente es bastante padre.
Lo único que me parece un poco ilógico junto con muchos hoteles, como el safi, el intercontinental es... ¿POR QUÉ SI YA TIENES UNA RECAMARA TAN ESPECTACULAR? ¿QUE TE CUESTA PONER UNA TELEVISIÓN DECENTE? Literal ni Roku, ni nada, es una tv tan simple para un cuarto tan espectacular, pero fuera de eso le doy el 10/10.
Ya lo escribí arriba.
Breakfast was very good.
What I did not like is that it’s the 3 time I stay there and every time it seems like there is humidity in the ac and my nose gets very stopped up every time I stay there
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