Holiday Inn Express & Suites Medina by IHG

Hotels
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Holiday Inn Express
9.2 (267 reviews)
5185 Gateway Drive , Medina , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Breakfast variety
Cleanliness issues noted

Categories

Cleanliness
8.55
Clean and comfortable rooms were frequently mentioned, but some reviews noted issues hinting at cleanliness concerns.
Service
9.55
Many reviews highlighted friendly staff and great service.
Location
9.55
Convenient location for visiting family and proximity to attractions was appreciated.
Room Quality
9.55
Spacious and well-maintained rooms with good amenities.
Amenities
9.05
Good amenities like EV charging and a pool, although some minor issues were noted.
Value for Money
9.05
Generally seen as good value, with complaints about specific aspects of the stay.
Food and Beverage
8.55
Breakfast options were satisfactory, though some guests commented on lack of variety.
Overall Experience
9.75
Overall experience was very positive with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:51

Property Description

Welcome to Holiday Inn Express & Suites Medina, an IHG Hotel!

Convenient Location: Situated near Akron Zoological Park and Akron Art Museum, our hotel offers easy access to top attractions.

Modern Amenities: Enjoy our fitness centre, indoor pool, and free WiFi throughout the property for a comfortable stay.

Exceptional Service: With a 24-hour front desk, business centre, and a sun terrace, we are dedicated to making your stay memorable.

Experience convenience and comfort at Holiday Inn Express & Suites Medina. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 267 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 9.55
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.75
N
Nicholas • family_with_children • us
10
2026-04-18 • via Nuitee
B
Bryanna • couple • us
10
2026-04-16 • via Nuitee
B
Bryan • family_with_children • us
9
2026-04-08 • via Nuitee
K
Kevin • family_with_children • us
10
Breakfast was amazing and rooms were quiet and clean
Pros:

Breakfast was amazing.
The hotel was clean.

Cons:

Beds could be a little comfier

2026-04-01 • via Nuitee
V
Vanessa • family_with_children • nl
10
2026-03-02 • via Nuitee
J
Jaime • extended_group • us
10
Pros:

Front desk was very friendly and helpful.

2026-02-26 • via Nuitee
J
Jose • extended_group • us
7
2026-01-19 • via Nuitee
D
Debra • extended_group • us
10
2026-01-19 • via Nuitee
M
Matthew • couple • us
10
2026-01-13 • via Nuitee
S
Stephanie • extended_group • us
10
2026-01-12 • via Nuitee
C
Carl • family_with_children • us
10
Awesome
Pros:

Everything was awesome will stay there again for sure loved it every once was nice

Cons:

Everything

2025-12-03 • via Nuitee
A
Alicia • family_with_children • us
9
Pros:

Breakfast was wonderful

2025-11-22 • via Nuitee
M
mary ellen • couple • us
9
2025-11-17 • via Nuitee
S
Sutter • family_with_children • us
7
2025-11-09 • via Nuitee
M
Matthew • couple • us
9
Pros:

Very spacious room

Cons:

Only thing we had a problem with was when the jets were turned on in the spa tub a bunch of black pieces starting floating like it hadn’t been cleaned. So we got out and drained the tub and refilled it

2025-11-05 • via Nuitee
V
Victoria • family_with_children • us
10
Fantastic! Would definitely stay here again!
Pros:

The breakfast was delicious. All of the food was fresh and hot. They had a very nice variety of things to eat. The mini omelets are so good!

Cons:

I really don't have any complaints about this location. I was really impressed.

2025-11-03 • via Nuitee
T
Terry • couple • us
10
Pros:

Clean, quiet, comfortable and easy to access

2025-11-03 • via Nuitee
E
Edoardo • solo_traveller • it
10
All good!
Pros:

All good! Nice Hotel with nice American breakfast

Cons:

Nothing

2025-11-02 • via Nuitee
T
TERRANCE
10
Pros:

I can't rate the breakfast because I ate elsewhere but the overall stay was excellent. I'd recommend it without a doubt.

2025-10-12 • via Nuitee
J
Jake
10
Pros:

Good

2025-10-01 • via Nuitee