Synergy Broadbeach

Hotels
Independent
8.6 (173 reviews)
2729 Gold Coast Highway, Broadbeach, Queensland, 4218 , Broadbeach , AU

Children allowed

Facilities

Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Elevator
Fitness facilities
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Comfortable rooms
Cons:
Cleanliness issues
Pool lacks sun exposure

Categories

Cleanliness
7.66
Several mentions of dirty plates and leaking showers indicate cleanliness issues.
Service
9.13
Staff were attentive and helpful in addressing issues raised during the stay.
Location
9.17
Reviews consistently highlight the excellent location close to shopping and beaches.
Room Quality
8.62
Most reviews praise the quality and comfort of the rooms.
Amenities
8.15
Positive feedback about the pool and amenities, though one review mentions limited sun at the pool.
Value for Money
8.61
Guests express satisfaction with the value offered for the price.
Food and Beverage
8.76
Standard quality for this hotel tier, not specifically mentioned in reviews.
Overall Experience
8.73
High satisfaction across most reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:43

Property Description

Recreational Amenities:
Experience leisure at its finest with our outdoor pool, spa tub, and fitness center. Relax and unwind surrounded by luxury.

Convenient Features:
Enjoy complimentary Wi-Fi, luggage storage, laundry facilities, and free self-parking. Elevate your stay with convenience and comfort.

Well-Appointed Rooms:
Indulge in individually decorated guestrooms with fully equipped kitchens, private balconies, and modern amenities. Your home away from home awaits.

Experience luxury living at Synergy Broadbeach. Book your stay and explore the best of Gold Coast at your doorstep.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.6
Based on 173 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.76
Overall Experience: 8.73
J
Jeremy family_with_children
10
Pros:

We enjoyed our stay, everything was very neat and clean. Thank you

2025-10-09 via Nuitee
A
Adam family
4
Pros:

Staff were good. Unfortunately bed was very uncomfortable, significant outside noise experienced on level 3 at all hours, not sure if would have been less on a higher floor.

2025-10-06 via Nuitee
J
Jessica family
10
Pros:

Great spot

2025-09-30 via Nuitee
R
Rebbeca
10
Pros:

Great stay

2025-09-29 via Nuitee
P
Paul partner
10
Pros:

Great location, close enough to Broadbeach shops but far away enough to be quiet. Lovely staff. thank-you

Simone Kinley

2025-09-28 via Nuitee
T
Timothy family
10
Pros:

Pool and spa were great. Lovely apartment and beautiful patio to sit and watch the world from. Tram across the road and tons of stores nearby.

2025-09-28 via Nuitee
S
Sabrina
10
Pros:

Every year I have a mum-staycation at a hotel in Broadbeach. This year I tried Synergy for the first time and I could have not been happier with my room and it's views! I had mountain and ocean views and the room felt very cozy. Sharon at reception was very friendly & helpful. The only downside was the pool did not get a lot of sun and it was very windy so decided to dip into the hot tub instead.

2025-09-26 via Nuitee
M
Michael partner
8
Pros:

Great spa and pool. Clean room. Nice bathrooms and full kitchen. Secure parking. We arrived after hours which was a simple to get our keys, but some check-in info did not get conveyed to us. Starter cleaning supplies (sponge/towel & soap and dishwasher soap) should be provided if we are meant to clean kitchen before departing. Excellent location. Close to shops, dining, and transportation. Overall good stay. Would stay again.

2025-09-25 via Nuitee
N
Naresh family_with_children
8
Pros:

everything was perfect

2025-09-21 via Nuitee
P
Philip
8
Pros:

Great stay thank you

2025-09-21 via Nuitee
M
maria
10
Happy wife - Happy Life
Pros:

The two bedroom apartment on a high floor was in great condition with everything that was promised, it even had detergent for the washing machine. We were impressed by the "magnesium" swimming pool on site. I forgot to say, it was clean and value for money.

It's at an ideal location near the Broadbeach North tram and a short walk to pacific fair shopping centre.

Staff were friendly and professional. Our after hours check-in was no problem.

If there was a negative it's the hold of a couple of hundred on the credit card for the bond that may take some time to clear, but that's not unusual.

2025-09-16 via Nuitee
D
Daniel family_with_children
10
Pros:

Staying at Synergy Broadbeach for about the 4th time and once again had a great time. The only downside was they had the window washers in and we could not use the pool until 3pm. Ordered a 2 bedroom ocean view room, which we got and on the 24th floor. The pleasent surprise was, we got an extra bedroom (sort of) which came in handy so my Mum did not have to share a room with my Daughter. The extra room however has no door and pretty much connected to the kitchen, but still was great to have that extra option.

2025-09-16 via Nuitee
J
Jennifer family
10
Pros:

I like the fact it was close walking to beach dinning trams and shopping centre.

2025-09-15 via Nuitee
S
Susan
10
Pros:

Excellent

2025-09-15 via Nuitee
J
Jeffrey
6
Pros:

Room was very dirty, plates and cups were still dirty in the cupboard. Shower in the 2nd bathroom leaked badly. No face washers provided. Stains on coffee table and curtains.
Staff were very attentive in fixing the problems

2025-09-12 via Nuitee
M
m n a
10
Pros:

Views of construction sites next door wasnt best

2025-09-11 via Nuitee
M
Monika
8
Pros:

Great view, lots of space for the price, central to a lot of restaurants and close to the beach

2025-09-10 via Nuitee
K
Kerrie Maree partner
10
Pros:

Great property in a great area close to shopping, restaurants and beach

2025-09-08 via Nuitee
R
Robert
10
Pros:

Exceptional! Amazing location! Magnesium pool heated to perfection! Room was so quiet and massive!! Will be back guys!!!!

2025-09-05 via Nuitee
M
Mark
10
Great value and location
Pros:

Lovely magnesium heated pool. Hot jacuzzi with great bubbles. Plenty of onsite secure parking.
Lovely 2BR apartment with plenty of amenities and well equipped. Excellent condition. Whole building is well looked after.
Location is perfect. 2 min walk to all the best of Broadbeach.

2025-09-05 via Nuitee