Brown Hotel

Hotels
8.8 (220 reviews)
Malik Ghabdullin Street, 20/1 , Astana , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Comfortable and clean rooms
Delicious breakfast
Cons:
Old towels and bedding
Basic amenities missing (e.g., kettle)

Categories

Cleanliness
8.26
Several reviews indicate issues with older towels and bedding, suggesting a need for updates.
Service
9.23
Reviews highlight the friendly and helpful staff, contributing positively to the experience.
Location
9.27
Guests appreciate the hotel's excellent location near many amenities.
Room Quality
8.72
Most reviews describe the rooms as comfortable and well-maintained, with some mentions of basic amenities.
Amenities
8.75
The presence of bathrobes and slippers is appreciated, but the lack of some standard items like kettles is noted.
Value for Money
8.71
Given the overall experience and prices, guests find the hotel to offer good value.
Food and Beverage
8.76
Breakfast is frequently praised for its variety and taste, contributing positively to the stay.
Overall Experience
8.73
Overall, guests had a positive experience with minor issues noted, reflecting a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:16

Property Description

Modern Comforts and Convenience

Brown Hotel, nestled in Astana, offers a comfortable stay with modern amenities. The guest rooms feature air conditioning, flat-screen TVs, and free WiFi, ensuring a relaxing experience for every guest.

Convenient Location

Situated within proximity to popular landmarks such as Bayterek Monument and Expo 2017 Astana, Brown Hotel provides easy access to key attractions in the city. Guests can explore the city with ease from this centrally located hotel.

Exceptional Services

With a bar, free private parking, and a 24-hour front desk, Brown Hotel goes above and beyond to cater to the needs of its guests. Enjoy a hassle-free stay with attentive service and convenient facilities throughout your visit.

Book your stay at Brown Hotel now and experience a blend of comfort, convenience, and exceptional service during your time in Astana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 220 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
A
ALEKSANDR • solo_traveller • kz
10
Pros:

все

Cons:

все

2026-06-09 • via Nuitee
T
trotsyk • solo_traveller • kz
8
Pros:

Хорошее расположение. Тихо и рядом магазины, рестораны и кафейни

2026-06-09 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-06-05 • via Nuitee
S
Sergej • solo_traveller • de
7
2026-06-03 • via Nuitee
O
Ola • solo_traveller • se
9
2026-05-29 • via Nuitee
M
Meimeng • solo_traveller • us
8
2026-05-28 • via Nuitee
E
EriKriS • extended_group • at
9
Günstige Unterkunft mit sehr gutem Frühstück und freundlichen Mitarbeitern
Pros:

Die Unterkunft ist sehr sauber und gemütlich. Die Betten außerordentlich bequem. Das Frühstück wird frisch gemacht und ist besonders gut. Wir haben einen Early Check In und einen Late Check Out um einen jeweils günstigen Fixpreis erhalten. Die Lage ist zwar im Zentrum der Altstadt von Astana, die Sehenswürdigkeiten befinden sich aber alle mindestens 5 bis 6 Kilometer entfernt. Mit der Taxi-App Yandex Go ist das aber kein Problem.
Die Mitarbeiter sprechen teilweise Englisch und sind sehr freundlich. WLAN hat gut funktioniert. Preis-/Leistungsverhältnis ist sehr gut!

Cons:

Wir haben das Hotel gebucht, weil wir in der Altstadt wohnen wollten. In Astana gibt es aber keine "Altstadt".

2026-05-28 • via Nuitee
K
KONSTANTIN • couple • kz
7
2026-05-25 • via Nuitee
G
Giedriuuus • solo_traveller • lt
10
Good place for a short stay
Pros:

Room and hotel was clean, in the older part of the city, but close to Central Apark. What is the most important, wi-fi worked properly and I could have online meetings. Maybe breakfast could vary a bit.

Cons:

N/A

2026-05-25 • via Nuitee
B
Bjørn • solo_traveller • dk
9
2026-05-24 • via Nuitee
V
Viktor • solo_traveller • ru
9
Pros:

Отличный вежливый администратор! Пошла навстречу, заселила раньше времени. Во всём помогла.

2026-05-20 • via Nuitee
Еремеев • solo_traveller • kz
10
2026-05-16 • via Nuitee
V
Viktor • couple • kz
10
Pros:

Отличный небольшой отель, всегда там останавливаемся, даже если ехать до нужного места далеко. Шикарная локация - в центре, но тихо и комфортно, небольшая огороженная территория с местами для стоянки авто. Рядом отличное кафе корейской кухни. Шикарные недорогие завтраки, персонал приветлив и отзывчив. Случилось так, что нужно было уехать раньше оплаченного срока - вернули деньги мгновенно.

Cons:

Заезд не ранее 14-00, даже на полчаса. Только на платной основе.

2026-05-13 • via Nuitee
A
Aleksandr • solo_traveller • ru
10
Pros:

Удобное расположение, чисто , аккуратно.

2026-05-10 • via Nuitee
G
Georg • solo_traveller • fi
10
Pros:

Nothing to complain.

Cons:

Noth>no TO COMPLAIN.

2026-05-08 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-05-07 • via Nuitee
L
Leonid • solo_traveller • tr
7
2026-05-04 • via Nuitee
L
Luc Nicolaz • solo_traveller • ch
8
2026-05-03 • via Nuitee
A
Andrey • couple • kz
1
Не понравилось, персонал вел себя по хамски, не рекомендую
2026-04-30 • via Nuitee
Z
ZHENHU • couple • cn
7
老城区的酒店，还可以
Pros:

早餐不错

Cons:

除了第一天入住给一瓶水，其他时候收费

2026-04-28 • via Nuitee