Step House Hotel

Hotels
9.1 (507 reviews)
Main Street , Borris , ie

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Beautiful location and gardens
Excellent food and breakfast
Attractive bar and pub area
Spacious rooms and balconies (many guests)
Cons:
Occasional poor/ cold or worn rooms and minor maintenance issues
Grubby carpet and intermittent smells (including smoke)
Limited in-room entertainment (few TV stations, no Netflix) and kettle/socket problem
Isolated food preparation issues (tough steak, eggs with shell)

Categories

Cleanliness
8.3
Mixed reports: several guests praised overall cleanliness, but there are specific negatives (grubby carpet on stairs, corridor smell, smoke odor in bedroom/hotel, and an instance of shell fragments in eggs) that lower this score.
Service
9.6
Consistently excellent: numerous comments about very friendly, helpful and accommodating staff (including manager/chefin), prompt assistance (reassignment of room), and warm, welcoming service throughout.
Location
9.6
Very strong: repeatedly described as beautiful, tucked-away in a lovely village with amazing views and a great setting; guests return for the location.
Room Quality
8.7
Generally good but inconsistent: many guests praised spacious rooms and large balconies, while others reported poor rooms initially, cold rooms, worn soft furnishings/paint and maintenance issues (loose socket, lack of mirror light).
Amenities
8.8
Good onsite amenities (bar, pub area, winter garden for breakfast, beautiful gardens) but some shortcomings reported: limited TV channels/no Netflix, kettle/socket issues and occasional restricted restaurant access.
Value for Money
9.1
Standard quality for this hotel tier
Food and Beverage
9.3
Mostly excellent: many guests praised dinner and breakfast (fabulous, fantastic meals), though isolated negatives include a tough steak prepared incorrectly and one instance of eggs containing shell fragments.
Overall Experience
9.4
Strongly positive overall: frequent praise ('would return', 'couldn't be nicer', 'everything excellent'), highlighting atmosphere, staff and food despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:45

Property Description

Luxurious Accommodations
Step House Hotel offers elegantly designed rooms with modern amenities including a 42" LCD TV, marble bathrooms, and complimentary toiletries. Enjoy a comfortable stay with free WiFi and 24-hour front desk service.

Gastronomic Delights
Indulge in exquisite dining at the award-winning Cellar Restaurant, known for its locally sourced ingredients. Unwind at the 1808 Bar with a selection of lunch and evening bar menus, creating a perfect dining experience during your stay.

Outdoor Activities
Explore the scenic surroundings with various outdoor activities such as walking trails, fishing, and championship golf courses nearby. With mountains, rivers, and motorways in close proximity, Step House Hotel is the ideal destination for both relaxation and adventure.

Book now to experience luxury and convenience at Step House Hotel in the charming village of Borris.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUB

Location

Guest Reviews

9.1
Based on 507 reviews
Cleanliness: 8.3
Service: 9.6
Location: 9.6
Room Quality: 8.7
Amenities: 8.8
Value for Money: 9.1
Food and Beverage: 9.3
Overall Experience: 9.4
R
Rodney • couple • ie
9
2026-08-24 • via Nuitee
O
O Toole • couple • ie
2
It was disappointing as it was our first time staying in the Step House. We live in the west of Ireland but visit home i
Pros:

We love the bar, the dining room and location.

Cons:

The room was very poor tbh. We asked for assistance to open the window but nobody came to help. We were then given another room which was fine and helpful.

2026-08-02 • via Nuitee
C
Caroline • couple • ie
6
The hotel needs a bit of updating
Pros:

I loved the gardens they were amazing, staff were so nice and I liked the bar, food was also good

Cons:

Carpet on stairs was very grubby and there was a smell which I didn’t like on the corridors

2026-07-14 • via Nuitee
S
Sinead • solo_traveller • ie
9
2026-07-07 • via Nuitee
C
Carsten • family_with_children • de
10
Wunderschöner Aufenthalt!
Pros:

Sehr schönes, geschmackvolles Hotel mit wunderschönem Garten und sehr geräumigen Zimmern. Das Personal und die Chefin sind ausnahmslos sehr zuvorkommend. Wir hatten ein Abendessen, das phantastisch war, von der Vorspeise bis zum Dessert war alles sehr, sehr gut! Es wird sowohl irisches Barfood als auch gehobene Küche angeboten. Der Pubbereich ist sehr schön, Frühstück gibt es im alten wunderschönen Wintergarten. Im Vergleich zu anderen Unterkünften in Irland hat es sich sehr positiv abgehoben, wir können es vorbehaltlos weiterempfehlen!

2026-06-29 • via Nuitee
B
Barry • couple • gb
10
2026-06-21 • via Nuitee
S
Sean • solo_traveller • ie
9
2026-06-09 • via Nuitee
S
Susan • solo_traveller • be
10
2026-06-08 • via Nuitee
S
sinead • solo_traveller • ie
6
Pros:

Location staff amd hotel

Cons:

We didnt have access to restauraunt so had to have dinnef at the bar,.
Featherblade of beef was a tough piece of steak, not fillet, asked for medium but very rare and rubbety making it inedible.
Next day poached eggs for breakfast large fragments of shell unfortunately

2026-06-02 • via Nuitee
S
Sarah • solo_traveller • ie
10
Pros:

Beautiful hotel

2026-06-01 • via Nuitee
A
Allison • family_with_children • ie
7
Cons:

The smell of smoke from the fire in the bedroom and all over the hotel

2026-05-27 • via Nuitee
C
Carl • couple • ie
10
2026-05-26 • via Nuitee
J
james • couple • ie
10
Pros:

breakfast good

2026-05-23 • via Nuitee
M
Michelle • couple • ie
8
Enjoyable
Pros:

Staff really lovely and helpful. Bar and Gardens are beautiful.
Bathroom spacious and shower great.
Breakfast lovely served in bar.
Lovely village.

Cons:

Hotel rooms, soft furnishings and paint a bit worn and tired. Needs a freshen up.

2026-05-22 • via Nuitee
E
Eugene • solo_traveller • ie
10
Pros:

The rooms are fantastic, and the people working there are simply the best you will meet anywhere

Cons:

Everything was excellent

2026-05-11 • via Nuitee
A
Audrey • solo_traveller • ie
8
Pros:

The food was lovely espically the beef!! Yum
...amazing views and lovely staff !!!
Beautiful large balcony !

Cons:

The room was quite cold on both nights stay ... i was able to get cappichino on my first morning breakfast but not the second morning?
Not many stations on tv and no netflix option or anything
The socket on the wall at kettel/lamp is loose so couldnt plug kettle in had to move it over to the bed side and had no light at my mirror for getting ready

2026-05-11 • via Nuitee
W
Walshe • solo_traveller • au
10
Patrick Walshe
Pros:

Everything, service, food, cleanliness.

Cons:

Nothing

2026-05-08 • via Nuitee
J
Jennifer • couple • ie
10
Family friendly hotel - staff are very welcoming
Pros:

The hotel is lovely / very welcoming easy going vibe . The food is always lovely in the bar and the breakfast is fabulous . All the staff are very helpful

Cons:

N/A

2026-05-07 • via Nuitee
A
angela • couple • ie
10
Peaceful and elegant
Pros:

It’s a beautiful hotel tucked away in a beautiful little village, it’s my husband and my 3 rd time here and won’t be our last

2026-05-04 • via Nuitee
M
Martin • solo_traveller • ie
10
Pros:

Location, layout and service.

2026-05-03 • via Nuitee