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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Hammam
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Pool cover
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Panoramic Views
Experience the epitome of luxury at Rahat Palace Hotel, where every room offers stunning panoramic views of the city or the majestic Alatau Mountains. Indulge in the classic furnishings, cable TV, and minibar available in each room, complete with a private balcony for the perfect relaxation spot.
Dining Excellence and Exotic Cocktails
Satisfy your culinary cravings at the Dzhambul Restaurant and the Grill Restaurant, offering a delightful array of international and Kazakhstani dishes. Unwind with exotic cocktails at the stylish Yourt Bar & Lounge or enjoy the outdoor summer beer garden for a refreshing experience.
Relaxation and Wellness Retreat
Pamper yourself at the spa center with a rejuvenating massage or take a dip in the heated indoor pool. Stay active at the well-equipped gym, unwind in the hot tub, or detox in the sauna for the ultimate relaxation experience.
Book your stay now at Rahat Palace Hotel and elevate your Almaty experience to new heights!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an available extra bed.
People 7 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Понравился перссонал, хороший выбор еды на завтраке.
Бассейн и спа не работали, завтрак был в маленьком зале, некуда было присесть. Номер был уставший. Полы не убирали.
При размещении сделали апгрейд номера. После ремонта все чисто и аккуратно
Have stayed several times over the past few months this year, last time in May and have always been impressed with the accommodation and the facilities, some of which are currently being further upgraded. But most of all the staff, from the friendly welcome of the doormen outside, the reception staff, including Assem, Intizar and Nurzhar. In the restaurants, always smiling and helpful are Renat, Ualikhan, Alina, Ainurd and Dilya. The wonderful chefs, Arailym and Anzhela - I definitely like their tasty breakfast omelettes to start the day! And ever helpful cleaner Urkul. There are many more staff members of course and I apologise if I've forgotten names. Even though I'm sure they are often very busy, I have found the staff respond promptly and professionally. It has always been a joy to stay at the Rahat Palace. Best wishes to all.
Reception team and room were good
Small sauna rooms and not good facilities for SPA. Very small and uncomfortable
Amazing location, good quality of room furnishing, variety of choice at breakfast, thoughtful staff at the reception, great health center
Not sure why but I didn’t get any room cleaning service during my stay - it was fine since my stay was short, however had it been longer, it would have been a problem…
Only location
It smells really bad, not just a little, but super bad. We asked to switch rooms, but the other one didn't smell good either. I think the hotel is just too old. And at 3 PM, when we were supposed to check in, the rooms weren't even ready.
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