Garner Hotel Pattaya Central by IHG

Hotels
Garner
7.2 (298 reviews)
80/168 Moo 9 Nongprue Pattaya City , Pattaya Central , th

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good staff
Clean Room
Cons:
Noisy cleaning staff
Bad odors from renovations

Categories

Cleanliness
6.2
Poor cleanliness due to bad odors and noise from the cleaning staff.
Service
8.2
Staff is very nice and helpful.
Location
6.7
Location is not good, affecting overall comfort.
Room Quality
6.7
Room quality suffers from noise and small size.
Amenities
7.2
Lack of refrigerator noted as a drawback.
Value for Money
8.2
Good price rate for overnight stay.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
7.2
Overall experience impacted by location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:25

Property Description

Luxurious Rooftop Pool
De Mandarin Nova Express Pattaya Hotel offers a luxurious rooftop pool where guests can relax and enjoy stunning views of the city.

Convenient Location
Situated just a 50-meter walk from the main road, guests have easy access to public transportation for exploring Pattaya. Additionally, popular attractions like Pattaya Beachfront and Central Festival Pattaya Beach are just a short walk or ride away.

Modern Amenities
All rooms at the hotel are equipped with air conditioning, a 40-inch LED TV, and a minibar. Guests can also enjoy the convenience of an electric kettle for tea/coffee making. The en suite bathrooms feature refreshing rain showers.

Book now for a memorable stay at De Mandarin Nova Express Pattaya Hotel!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

Renovation Area: Rooftop Swimming Pool and Fitness Center
Effective Date: 6th August 2025
Duration: Approximately 2 weeks
During this period, in-house guests are welcome to use the swimming pool at Nova Park Hotel, which is conveniently located within walking distance (approximately 1312 feet). We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation.

"We are delighted to announce that Nova Express Pattaya will be rebranded as Garner Hotel Pattaya Central by IHG, effective on 1 December 2025."Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for THB 500 per person per night when using an existing bed.
    People 12 years old and over stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 298 reviews
Cleanliness: 6.2
Service: 8.2
Location: 6.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 7.2
อัฎธพร extended_group th
8
Cons:

ต้องนำขวด ไปกรอกน้ำ

2026-03-13 via Nuitee
M
marco couple th
9
2026-02-23 via Nuitee
E
Emirhan solo_traveller tr
5
2026-02-13 via Nuitee
S
sumit solo_traveller gb
10
Pros:

staff are too good cooperative everything is perfect we enjoy this place for 5 days thankyu

2026-01-29 via Nuitee
J
Jurijs solo_traveller lv
10
2026-01-26 via Nuitee
M
Malgorzata solo_traveller pl
7
Better get ear plugs
Pros:

-swimming pool on the rooftop
-free coffee from coffee machine, tea, drinking water, snacks
-helpful staff
-hair dryer, bathroom accessories
-fitness room on the rooftop

Cons:

-cockroaches :(
-room with doors inside which are connecting to other room make really uncomfortable, specially if you travel alone
-noises from rooms next to yours, you can hear everything and what's other person does, even if he's in the bathroom peeing
-loud parties in the neighborhood
-sometimes was bad smell from bathroom but I know it's common here

2026-01-13 via Nuitee
T
Ting Ting couple ca
7
2026-01-12 via Nuitee
A
Alexander solo_traveller ua
8
It is good and safe place to stay. When for any question you can say it was good.
Pros:

Location of the hotel was good - next to the grocery, a few restaurants, a barber shop, and massage shops. Facilities are good. They do have 24/7 security at reception, so you are safe. The staff was very friendly.

Cons:

The price for the distant hotel was a little high. It is 20 min walk to the beach. Also, I had multiple troubles with wi fi, sometimes I could not use it at all.

2026-01-07 via Nuitee
T
Tfasam solo_traveller sa
8
2026-01-05 via Nuitee
B
Bonkosi family_with_children za
10
2026-01-04 via Nuitee
S
Simon solo_traveller it
10
2026-01-03 via Nuitee
T
Thomas couple de
8
Pros:

Sehr freundliches Personal und bequeme Betten

2026-01-03 via Nuitee
U
Uğur solo_traveller tr
4
Pros:

Spotless

Cons:

Has no balcony and windows were locked i really coudnt figured out this feels uncomfortable

2026-01-02 via Nuitee
L
Li
6
Pros:

The biggest problem is WIFI. There's no WIFI in the room. Had to stay at the lobby or restaurant to use WIFI. They changed our room on the second day to get better connection. It didn't last long. We had to get SIM cards with Internet. The staff did their best trying to solve the problem, but there's nothing they could do.
One highlight is the 24-hour free coffee and beverage with cookies at the lobby even though I am not a coffee drinker. The water dispensers on each floor is also a plus for environment.

2026-01-02 via Nuitee
S
Stefan couple de
8
Pros:

Ein sehr gutes Hootel.

Cons:

Die Zimmer haben leider keinen Balkon.

2025-12-31 via Nuitee
D
Dmitriy solo_traveller hu
8
Pros:

Хорошее расположение отеля. До центра развлечений 10 мин пешком. Отель обновлен, но есть НО. В целом сделан не плохо. Перед отелем есть буддийский храм который стоит посетить. В отеле есть кофемашина и разные печеньки.

Cons:

Разводы на зеркалах и телевизоре, т.к. для чистки используют не средство для стёкол.
В туалете пахнет канализацией и это распространяется на весь номер. Хоть отель и стоит не на самой большой улице но мопеды которые здесь ездят по ночам они всегда дают спать.
Нет принадлежностей для чистки зубов.

2025-12-30 via Nuitee
C
Clementine Wilhemine family_with_children de
8
Pros:

Guter Zimmerservice

Cons:

Am Abreisetag war eine Betriebsfeier und wir sollten den Check-out um 1 bis 1,5 Stunden verschieben. Hier hat man wohl vergessen von wem man lebt.

2025-12-19 via Nuitee
B
Bernhard couple at
9
2025-12-16 via Nuitee
M
Michael couple gb
10
2025-12-10 via Nuitee
M
Milan couple cz
8
2025-12-04 via Nuitee