Hotel Lang Palace

Hotels
Independent
8.4 (54 reviews)
Av Nereu Ramos 1057, Chapecó, SC , Chapecó , BR

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Arcade/game room
Long-term parking
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Initial appearance of the hotel was nice.
Cons:
Unmet expectations based on advertisement
Poor service
Inadequate room conditions

Categories

Cleanliness
1
The area outside the window was dirty with trash and cigarette butts.
Service
1
Staff did not honor the payment conditions and were unaccommodating during room change requests.
Location
1
The hotel is located near a dirty area, leading to a negative impression.
Room Quality
1
The room did not match the announcement; only one bed provided for three people.
Amenities
1
Television and internet did not work well, and the bedding was insufficient.
Value for Money
1
Given the poor experience, the hotel did not provide value for the cost.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Overall a deeply disappointing stay, worse than expected.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 18:12

Property Description

Recreational Amenities

Indulge in a relaxing experience with a sauna, fitness center, and a seasonal outdoor pool, offering the perfect blend of leisure and wellness.

Culinary Delights

Savor mouthwatering Regional cuisine at Villa Leone or opt for the convenience of room service. Unwind with a drink at the bar/lounge and start your day with a complimentary buffet breakfast.

Business and Events

Equipped with a business center, express services, and event facilities including a conference center and meeting rooms, Hotel Lang Palace caters to all your business needs.

Experience utmost comfort and convenience at Hotel Lang Palace, conveniently located near key attractions. Book your stay now to enjoy a perfect blend of relaxation and sophistication.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • The seasonal pool will be open from September to June.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XAP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

8.4
Based on 54 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
rodrigo seixas solo_traveller br
10
2026-05-16 via Nuitee
T
Thayná solo_traveller br
10
2026-05-15 via Nuitee
J
Joel Felipe solo_traveller br
5
Pros:

Localização

Cons:

Café da manha muito simples. Quarto com cheiro de velho

2026-05-11 via Nuitee
P
paola brigida solo_traveller br
7
2026-05-09 via Nuitee
N
Nadia couple br
9
2026-05-06 via Nuitee
P
Poggere couple br
6
Hotel de boa qualidade, tradicional na cidade. Porém precisa cuidar mais com os detalhes.
Pros:

O hotel é bem localizado, fica no centro da cidade. A equipe é atenciosa e profissional. O café da manhã era ok, com boa qualidade e o salão de café bem organizado e limpo.

Cons:

O quarto não estava bem limpo. Ficamos numa das suítes presidenciais, a mesma parecia que não era usada há alguns dias e tinha quantidade de poeira considerável. Não estava suja, mas parecia que foi limpa a vários dias e desde então ninguém mais utilizou e nem limpou, estava com aspecto de local fechado a algum tempo. A colcha da cama também aparentava ser velha, tinha alguns rasgos e remendos, sendo que para uma suíte master (presidencial) isso não é admissível.

2026-05-04 via Nuitee
V
Vanessa Karina solo_traveller br
10
2026-04-30 via Nuitee
M
Miriangeles family_with_children br
10
Pros:

Todo

2026-04-29 via Nuitee
M
Marcelo couple br
8
2026-04-25 via Nuitee
D
Dajane solo_traveller br
10
2026-04-25 via Nuitee
L
LS Lucas solo_traveller br
5
2026-04-25 via Nuitee
A
ANA LUISA solo_traveller br
10
2026-04-25 via Nuitee
E
erdan20 family_with_children br
10
2026-04-24 via Nuitee
A
Andrea family_with_children br
6
2026-04-21 via Nuitee
C
Charles Leandro solo_traveller br
10
2026-04-21 via Nuitee
E
Emerson solo_traveller br
5
Só a localização vale a pena poderia tirar o nome palace do hotel que não convém a eles esse título.
Pros:

Localização

Cons:

Mobiliário muito antigo, tv não funciona nem com canais locais. Cama simples. Café com pouca variedade

2026-04-20 via Nuitee
R
Rodrigo solo_traveller br
10
2026-04-18 via Nuitee
G
Geovane solo_traveller br
10
2026-04-15 via Nuitee
M
Marcelo extended_group br
8
Atendimento muito bom, comodidades e localização excelentes.
Pros:

Ótimo custo benefício, atendimento muito bom, tem manobrista o que dá mais conforto e é muito bem localizado.

2026-04-14 via Nuitee
I
Ignacio family_with_children py
10
2026-04-12 via Nuitee