Franschhoek Boutique Hotel

Great location, right in the heart of Franschhoek, with very tastful rooms. We were on the first floor & the views were fabulous. Hotel staff, all ladies, were very helpful & friendly. We were celebrating 2 birthdays & they decorated the rooms & bought cakes organised by our travel agent. Breakfast was included & consisted of a very nice buffet along with a dish that you could order.
If you're doing the wine tram (a must) the shuttle stops in the carpark of the hotel, very useful.

Excellent safe location and friendly staff. Rooms are a bit tired and ours had a strong smell of drains but a beautiful view of a jacaranda in full bloom. Breakfast adequate although coffee could have been more free flowing and having to preorder the night before for time and content was a surprise. We were with a small tour group and the meal in the attached restaurant was excellent.

A wonderful time at Franschoek Boutique Hotel.
Beautifully furnished, crisp linen and most friendly healthy staff. Gorgeous views and so central to the town. Waking distance from all great restaurants

We arrived a little early but were warmly welcomed and taken to our room.
The rooms are really well designed and are extremely comfortable.
There is a lovely little fireplace in the room for the cold winter nights.
The hotel is perfectly situated which enabled us to walk to the many restaurants in town.
The breakfast was delicious.
The staff are very friendly and knowledgeable of the area.
We will certainly return!

Wonderful, welcoming staff and perfect spot for our winter night away. Fireplaces in the lounge/dining area and bedrooms. Comfortable beds, lovely views and good breakfast.

Extremely friendly staff who were so helpful with all our questions and made local recommendations for us which were great.
Room was clean and the views were gorgeous. We didn’t try the breakfast so can’t comment on this but read the menu and it sounded great.
Fantastic location to walk to shops and restaurants
And there is also a free shuttle to get to the wine tram. Highly recommend we hope to return one day.

The only slight negative about the stay was that we came to check-in (having previously dropped our bags off) at about 7pm, to be met by confusion and the hotel being almost closed for the night, which was a bit disconcerting. However the room and the setting is fantastic, with the decor and the additions in the room all adding to a lovely experience. Breakfast and the service there was also very good.

Strategically located in the town center of Franschhoek and cosy room with a fireplace and ceiling fan. These are probably the only good things I can say about the hotel. The rest are just average or below. Despite our 2 pax 2-night stay, the policy of the hotel is only providing 1 bottle of drinking water of about 600ml. I had to ask the staff for a refill on the 2nd day which was declined initially but offered after about an hour or so - presumably the staff on duty need clearence from the management. It's just mean. Other not so nice experiences - puddle of continuously soaking wet fake grass to cross from the reception lobby to the rooms, brown rust like residure in the kettle (to be fair, the staff did help clean it spotless after I complaint), cheap plastic wine opener that broke upon first use, confusing signage with flights of stairs to climb - arriving first time, it's a real challenge dragging a big suitcase around to locate the reception looking for assistance, balcony door that only open one side, bathroom sliding partition that looks like it can be open fully but stuck halfway... it's a property that has great potential but not really feel like it's worth what we have paid for.

It would be helpful to have instructions for the fireplace, and the waffles were not as fluffy as the menu described.

The room was lovely, and the bed was exceptionally comfortable. Everything we needed was provided. It was a truly wonderful place. We thoroughly enjoyed our stay, and the staff were extremely friendly and helpful.

The rooms are lovely and reception staff are very pleasant and helpful. Unfortunately we arrived during a thunderstorm so I don't think we experienced the full ambiance. Breakfast was excellent and the hotel is in a great central location. Very secure car park.

Great little hotel right in the heart of Franshoek. Very convenient for all the many local shops bars and restaurants. Nice comfortable room albeit in a ‘motel style layout.

Very friendly and helpful staff. Rooms were spotlessly clean and had everything that you need. Breakfast was simple but good quality.

The location of this hotel is perfect. It’s in walking distance to many cool shops and restaurants. The rooms and facilities are very nice and spotlessly clean. Service is excellent. The breakfast is wonderful! Try the eggs benedict. I would rate the hotel as a 4 star..

Great place to stay if visiting Franschhoek. It had off street parking and is located in the centre of the main part of Franschhoek. Room was very clean and spacious.

The Hotel had stunning Mountain views across the Valley . It is situated in the heart if Franschhoek just outside the Wine Tram Kiosk
We were looked after extremely well , they carried out cases to our room and we were delighted with how comfortable and facilities in the room.
The breakfast was delicious and we would highly recommend it.
The General Manager supported us brilliantly when our concerns which arose over the Heathrow Airport closure and liaised with Trail finders to ensure we were not left stranded
We would like to thank her team for their excellent service and warm welcome.

Very nice hotel in the centre of Franschhoek, good breakfast, very friendly staff.

I really want to write a positive review about this place as the staff are so lovely - janine is a star

But there are some issues

The layout is motel style and the building isn’t overly imbued with charm

The rooms are good with a lovely bed, nice furnishings and a very decent bathroom.

The door into the room is beyond flimsy and so is the one on to the balcony in a slightly off putting way

We had an issue with hot water when we stayed and the TV is a bit on the poor side with spaghetti wiring behind and lights that stay on all night

Reception closes quite early in the evening.

The breakfast is not great and we didn’t bother after our first experience even though we had paid for it

The car park is good as is the location

Excellent small hotel. Nice rooms, quiet but with a great location, delicious breakfast. We received excellent service from all the team. A special shout out for Janine who provided top class service throughout our stay. We'd highly recommend the hotel.

It is always a joy to return to this hotel, management and staff are super friendly and helpful and the location is great - in the heart of Franschoek on the doorstep of so many quality restaurants and shops. The rooms are spacious and complete with aircon, fan and even a fireplace for those cold winter nights. We will be back!

From the moment we arrived, Andrea and the team made us feel really welcome. The room was really stylish and comfortable with a glorious view. All amenities are to hand and the breakfasts generous and tasty. On our first night Andrea went out of her way to find us a restaurant reservation, phoning 3 establishments to secure something.
We loved our stay and all the help we received, thank you!

The Franschhoek Boutique Hotel was perfect, very centrally located, best position for everything Tram, Restaurants, gorgeous shops.
Our room was amazing, the view was spectacular, the bed was so comfortable and big. Breakfast was perfect and the whole team too. I would definitely return.