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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Private check-in/check-out
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Kid meals
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Infinity pool
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Outdoor furniture
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Front desk (limited hours)
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Free wired internet
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Infinity Pool and Spa Retreat
Set around an infinity pool, this 5-star hotel offers a tranquil oasis just steps away from the beach. Unwind in the spa's hot tub and indulge in rejuvenating beauty treatments amidst the African zen garden.
Elegant Rooms with Private Balconies
Each Isango Gate room boasts a private balcony, minibar, and a lavish bathroom with a bathtub or shower. Stay connected with complimentary Wi-Fi throughout the hotel.
Culinary Delights and Scenic Views
Savor gourmet South African cuisine and fine wine at the Penda Pendu Restaurant, or sip on cocktails at the Ndlovu Sinazo Bar overlooking the pool. The picturesque setting by the gas fireplace adds to the dining experience.
Experience luxury and relaxation at Isango Gate - Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for ZAR 600 per person per night when using an existing bed.
People 3 years old and over stay for ZAR 600 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I had the pleasure of spending Christmas day here on the day of my son's christening. What the staff pulled off was amazing, professional and worthy of gloating about.
From reception to rooms and meals. They were just brilliant. Pick this one anytime 😍😍😍
When we got the TV was not working. Also the air-conditioning was not working. On our last day the phone to call reception did not have any network, so I had walk downstairs. I am very disappointed 😞
The staff were friendly and professional, and the check-in process was quick and smooth. The location is excellent — close to the beach and quiet enough for a restful night. The room was spacious, and I appreciated the elegant atmosphere throughout the property.
The Wi-Fi connection was not always stable. I had to use my phone to attend meetings. The breakfast options were limited for the price. It would have been better if they had a gym too....
The waiters we had for dinner on both evenings and the breakfast on the one morning were pleasant and polite.
The food was good but what i wanted to order from the menu was not available and had to settle for something else.
On arrival my wife was made to wait at the reception counter for a few minutes while the lady behind the desk was on her cell phone as we waited to check in.
There was one bottle of water for two people for a two night stay
One rusk for two people
One bath towel that had to be shared for two people
For a 5 star hotel the DSTV / Entertainment offering was very poor. Not even Netflix to use our own account.
Two menu options steak and ribs where not available and i had to order something I was not happy with.
The waiter had to leave the hotel and fetch ice outside as the bar did not have ice.
The location of the place is great, it is at a quiet suburb and is at the same time close by to amenities. The staff was pleasant and professional. The food was great, a big thank you to the chefs. The reception service could be improved as I left without the TV connectivity having been solved. The bathrooms are great. However, the carpets are dirty, both in the room and on the common areas, including the staircase.
The hotel is very nice,quiet and clean. The bathrooms and rooms are very aesthetic. The only problem was the slow WiFi , old T.V with limited dstv channels. The breakfast was fresh and nice 👌. The menu is very limited though
Location is In front of a student apartment
Food offering.
Poor service from the reception to attend to requests with challenges experienced in the room. Dirty carpets all round.
The breakfast range of offer was good. Dinner was also good - so the kitchen offering was good.
The dirty carpets all round, especially in the rooms and on the staircase. The fact that the room TV was not connected to the DSTV and despite numerous requests for assistance, I left without the problem being solved.
The place is very nice and clean, but its next to student accommodations when they have parties you can not sleep as they play music so loud. The bathroom is beautiful with a big shower but the water pressure is terrible.
The room had many issues. The Air conditioner and TV were not working. When I checked in there was no fridge in the cupboard where it was supposed to be. The next day they brought a fridge, but it was not working properly. It was more of a chiller than a fridge.
The Thursday night, it was virtually impossible to sleep because of the insane noise coming from the student accommodation across the road.
Good location and the staff were very helpful and friendly
There is no sign outside with the name of the hotel. The establishment is definitely not a 5 star. Maybe it was at first but not anymore. It’s next to a student accommodation. The noise was unbearable on Saturday. Friday was loud but not as bad as Friday. The first room they got me in there was a fridge on the floor and the bathroom window was broken. They moved me to a bigger room and one of glass drawers were cracked. One of the towels in the bathroom was badly frayed. The seats at the restaurant were so hollow that you sinked in. The chairs were covered but the covers also had stains. The pressure in the shower is so low it’s frustrating! It takes forever to finish showering
Poor location, view of building. Breakfast was good
Slightly congested
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