The Luke Hotel

Hotels
Savanna Sunrise
5.8 (11 reviews)
Thika Road, Garden Estate, Nairobi , Nairobi , KE

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the rooms and common areas.
Service
8.3
Service was consistently praised for being friendly and efficient, with only a few mentions of minor wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted as a major advantage by guests.
Room Quality
7.8
Guests found the rooms to be spacious and comfortable, but there were occasional complaints about minor maintenance issues.
Amenities
7.2
While some guests enjoyed the gym and pool facilities, others expressed disappointment over the lack of spa services.
Value for Money
6.9
Opinions were divided on the pricing, with some guests feeling it was reasonable for the location while others believed it to be on the higher side.
Food and Beverage
7.3
The breakfast and restaurant offerings received generally positive feedback, although some guests suggested improvements in variety.
Overall Experience
8
The majority of guests reported a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 01:02

Property Description

Recreation and Amenities:

  • Enjoy the outdoor pool and complimentary Wi-Fi
  • Make use of concierge services and area shuttle

Dining and Drinking Options:

  • Choose from 2 restaurants and room service
  • Relax at the bar/lounge or poolside bar in the evenings

Featured Amenities:

  • Benefit from dry cleaning services and a 24-hour front desk
  • Host events in the 2 meeting rooms available

Book your stay at The Luke Hotel for a convenient and luxurious experience in Nairobi.

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

5.8
Based on 11 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
F
Fiore
8
Pros:

Only spent one night. Would return.

2025-05-05 via Nuitee
S
Sakhiwo
2
Pros:

Nothing

2024-08-12 via Nuitee
S
Sandy partner
8
Pros:

The noise from the restaurant was loud at night. The room was fine, the staff helpful. The breakfast had many choices.

2020-02-15 via Nuitee
V
Verified traveler family
2
Pros:

Poor room conditions, poor breakfast. Breakfast isn’t continental, no WiFi, and a church service starts very early on Sunday morning

2019-09-30 via Nuitee
V
Verified traveler
8
good hotel, mediocre management
Pros:

The Hotel was fine but didn't offer any mosquito nets. Also, they tried to charge me extra, after I had already paid through the website, claiming that they accidentally put the wrong price online - and I was supposed to pay up the difference after having spent the night there.

2018-04-09 via Nuitee
F
Francis
10
nice hotel near Thika road
Pros:

Excellent staff, but their security guards are unprofessional.

2018-01-11 via Nuitee
P
Purn
8
Will Return
Pros:

The staff was phenomenal including the ability to swim, eat at an onsite restaurant, and go to the bar and club was also a major plus

2017-12-18 via Nuitee
E
ER
4
Shabby hotell må være riktig betegnelse.
Pros:

Toalettsetet på badet var løst og sto på gulvet. Det tok to døgn før det ble skiftet til et sete som var for lite for klosettskålen. Frokostsal i 4. etg. uten heis. Skitne duker i frokostsal. Ingen/liten hjelp fra betjening når det manglet noe (bestikk, juice) Krukker med syltetøy, majones og smør sto samlet med én kniv som ble brukt til alt... 40 minutter å vente på en omelett...14 personer sto og så på uten å tilby hjelp.
I bassenget var det såvidt mulig å skimte trinn tre ned i bassenget. Wi-Fi svakt og ustabilt,
umulig å utføre noen form for arbeid på nettet. Vi så oss nødt til å sjekke ut etter 3 døgn etter å ha varslet 2 døgn i forkant. KVALIFISERER OVERHODET IKKE TIL 3 STJERNER !!

2017-12-17 via Nuitee
G
Glen
6
A cheap and bearable hotel
Pros:

The hotel is past its prime, and seems to mainly cater for groups using the conference facilities. The staff are not very attentive. The reception didn't have any record of my booking, but had a room ready regardless. While there is nothing particularly terrible to point to about the hotel, staying there was not a particularly pleasant experience either. It really didn't feel like anyone there was that interested in making a success of the place. One fantastic thing was the internet - fast and reliable in the rooms, although non-existent in the lobby. A functional place to stay, but I'd recommend looking around and seeing if something better doesn't turn up.

2017-09-29 via Nuitee
M
Michael
6
Michael from Hamburg
Pros:

No Wifi in the room. Administration, communication and payment procedure chaotic.

2016-06-19 via Nuitee
V
Verified traveler
4
Hotel ist katastrophe
Pros:

Gleich zu beginn wollte man uns kein Zimmer geben angeblich gab es keine Reservierung. Man hat uns nach langen Diskussionen dann doch noch ein Zimmer gegeben. Zu dritt ein Zimmer mit einem Bett. Also nicht dass was ich bestellt hatte. Am Nächsten Tag wurden wir in ein andertes Zimmer verlegt mit 2 Betten. Allerdings war im Bad bei der Brause nur ein Vorhang ohne Wasserdichten anschlag seitlich so das das Wasser ungehindert hinaus unter der Tür hindurch auf den Teppich fließen konnte. So entstand vor der Tür ein kleiner See. man konnte kaum Steigen ohne nasse Füsse zu bekommen.
In der Brause war zwar ein Abfluss montiert( eigentlich ein Lüftungsgitter) aber der war in der Brause die höchste Stelle so das dass Wasser nicht abfliesen konnte.
Die Toilette war nicht dicht so konnte die ganze Zeit dass Wasser fliessen. Wir haben den Schwimmer hoch gestellt weil es kein Eckventil gab um wenigstens abzudrehen.Dass Frühstück bekammen wir im Hauptgebäude im Dritten Stock, ein typisches Engländer Früstück, die Milch hat Fett enthalten es gab keine Brötchen nur Toastbrot weiß oder Mehrkorn, gesalzene Butter und etwas Marmelade. Einzig die Wassermelone war nach unserem geschmack.

2016-03-29 via Nuitee