Comfort Aparthotel Les Hauts d'Annecy

Hotels
•
Comfort
7.7 (6351 reviews)
16, rue du Champ de la Taillee , Annecy , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Comfortable rooms
Value for money
Cons:
Cleanliness issues
Location far from center
Maintenance problems

Categories

Cleanliness
6.74
Several reviews highlighted issues with cleanliness and maintenance, impacting the experience.
Service
8.21
Mixed feedback, but overall service was generally well-received, particularly at the front desk.
Location
7.75
Positioned well for some reviewers, but noted as far from the city center by others.
Room Quality
7.2
Rooms were generally described as comfortable, though some mentioned issues with specific amenities.
Amenities
8.23
Basic kitchen facilities and overall comfort provided a positive impression.
Value for Money
7.19
Many mentioned it was a good deal for the price, but some felt it could be better due to cleanliness issues.
Food and Beverage
8.24
Breakfast received positive mentions, adding good value to the stay.
Overall Experience
8.01
The experience was generally positive, with notable pros but some cons that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:30

Property Description

Modern Accommodation near Annecy

Contemporary Decor and Free WiFi: Experience modern living at Zenitude Hôtel - Résidences Les Hauts d'Annecy with stylish studios and apartments. Enjoy the convenience of free WiFi and a sleek design for a comfortable stay.

Self-Catering Apartments with Weekly Cleaning: Each apartment offers a cozy seating area, flat-screen TV, and self-catering facilities. With weekly cleaning services and provided bed linen and towels, relax and unwind in a clean and well-maintained space.

Convenient Location for Ski Resorts and Sightseeing: Located just a short drive from La Clusaz and Grand Bornand ski resorts, our hotel is perfect for winter sports enthusiasts. Explore nearby attractions like Annecy Old Town, Cathedral, and Palais de l’Isle for a memorable stay.

Book now to enjoy a modern stay near Annecy at Zenitude Hôtel - Résidences Les Hauts d'Annecy.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advanceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 3 per day.

Location

Guest Reviews

7.7
Based on 6351 reviews
Cleanliness: 6.74
Service: 8.21
Location: 7.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 8.24
Overall Experience: 8.01
M
Maria José • couple • es
4
Amb temps d’emergència climàtica no potser que un hotel estigui sense aire acondicionat!
Pros:

L’aparcament per 3€

Cons:

No estava a prop del centre. Has d’anar amb cotxe
Feia moltíssima calor!
La distribució dels llits

2026-07-11 • via Nuitee
J
Julie • couple • gb
4
Avoid
Pros:

Bus stop outside the hotel. We discovered this ourselves.

Cons:

The fact that staff weren't very welcoming and also local unruly residents gathering outside under our window until late and again at 6am, arguing and making a noise

2026-07-11 • via Nuitee
I
Irina • solo_traveller • ro
8
So and so could be better
Pros:

The parking. But the hotel has to places for parking.More informations about second one would be helpfull because we didn't find when we arrived late night and the first one was locked.

Cons:

The hotel has not AC. Was terrible hot,we didn't rest well.
Too much money for what the hotel offered.

2026-07-11 • via Nuitee
G
Giulia • solo_traveller • be
8
Buon compromesso qualità/ prezzo
Pros:

Camera pulita. Letti comodi. Abbastanza vicino al centro: raggiungibile a piedi in circa mezz'ora. Molto bello il centro storico. Bei locali, si mangia bene.

Cons:

Spazi un po' ristretti. Manca l'aria condizionata. Struttura un po' vecchiotta.

2026-07-11 • via Nuitee
H
hcd68 • solo_traveller • ch
7
Pros:

Das Frühstück war ganz in Ordnung.

Cons:

Das Motorrad zu parkieren kostete zusätzlich 4 Euro. Die Unterkunft liegt doch etwas abgelegen (ca. 35 min. Fussmarsch ins Zentrum).

2026-07-11 • via Nuitee
C
claudio • couple • it
8
Soggiorno comunque positivo
Cons:

Struttura senza aria condizionata

2026-07-10 • via Nuitee
C
Christelle • couple • fr
8
2026-07-10 • via Nuitee
A
Abdulilah • solo_traveller • sa
3
2026-07-10 • via Nuitee
C
Capellino • solo_traveller • it
5
Adatto per disabili motori ma lontano dai servizi
Pros:

L' ampiezza della camera PMR

Cons:

La colazione per celiaci (nulla). Il personale addetto alla colazione che non conosceva la problematica. Il mancato cambio quotidiano della biancheria.

2026-07-10 • via Nuitee
T
tina • solo_traveller • si
2
Old hotel, expensive, def not worth the price
Pros:

Staff was kind

Cons:

Smelly room (cigarettes) and smelly bathroom, people were also loud and smoling under the room window, very old and dirty bathroom, hair dryer stopped working after 1min

2026-07-10 • via Nuitee
K
Khalid • couple • sa
1
سكنت فيها يومين الاول حصل سرقة والثاني رمي
Pros:

ولا شيء

Cons:

سرقات وتكسير سيارات

2026-07-09 • via Nuitee
S
Stoyan • couple • bg
1
2026-07-09 • via Nuitee
M
Melanie • solo_traveller • fr
3
Pros:

Déjà pas d'eau ni l'eau froide ni chaud
Il faisait chaud
Mme sithanen

2026-07-09 • via Nuitee
O
Osmont • solo_traveller • fr
8
2026-07-09 • via Nuitee
E
ElieDan • solo_traveller • fr
8
Pros:

Logement équipé d'une petite cuisine avec frigo et plaques de cuisson. Bien situé

Cons:

Pas de clim, il faisait beaucoup trop chaud

2026-07-09 • via Nuitee
A
Angelina • family_with_children • fr
7
2026-07-09 • via Nuitee
J
jérémy • solo_traveller • fr
4
Une visite de famille
Pros:

Le point positif reste l'emplacement

Cons:

Seulement, il est dommage qu’il n’y ait aucune climatisation, ni dans les logements, ni dans les parties communes. La literie laisse également à désirer.
Le petit-déjeuner est à la limite du passable, sans parler du personnel de service, peu aimable et peu réactif quant au réassort.

2026-07-09 • via Nuitee
L
Louna • couple • fr
10
Pros:

Parfait

Cons:

Ras

2026-07-09 • via Nuitee
M
Marine • solo_traveller • fr
8
Pros:

L'emplacement proche du centre, le personnel très sympathique, le parking privé pour un prix raisonnable

Cons:

La salle de bain était un peu vétuste (traces de moisissures)

2026-07-09 • via Nuitee
T
teresa maria • family_with_children • es
1
Para no volver
Pros:

Nada

Cons:

Habitaciones sucias y sin aire acondicionado. Los baños estaban en un estado catastrófico; la bañera debería cambiarse, ya que estaba muy deteriorada. No volveremos y tampoco se lo recomendaremos a nadie.

2026-07-07 • via Nuitee