Hillpark Hotel

Hotels
7.7 (314 reviews)
Upperhill, Lower Hill Road , Nairobi , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Safety concerns
Pool overcrowding

Categories

Cleanliness
7.45
Most reviews indicate the rooms were clean, but issues with public areas were raised.
Service
8.45
Many reviews mentioned excellent staff who were friendly and helpful.
Location
6.95
Location raised concerns about safety when walking outside.
Room Quality
7.95
Rooms described as comfortable, but some obstacles noted.
Amenities
7.95
The gym and other facilities received positive mentions, despite pool crowd issues.
Value for Money
7.45
Some dissatisfaction expressed regarding additional charges.
Food and Beverage
7.95
Food was mostly well-received, though some desire for local options was noted.
Overall Experience
7.45
Overall experience mixed due to issues like building work and hot water.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:37

Property Description

Luxurious Accommodation
Indulge in the individually decorated rooms at Hillpark Hotel, each equipped with modern amenities like cable TV, a desk, and a safe. Relax on comfortable carpeted floors and enjoy the convenience of a private bathroom.

Dining Options
Satisfy your taste buds at the Garden Restaurant with its á la carte menu, or head to the Pool Bar for delicious grills, salads, and a variety of beverages. Enjoy a memorable dining experience without leaving the hotel premises.

Convenient Facilities
Take advantage of the fitness centre, outdoor swimming pool, and garden during your stay. With free Wi-Fi and private parking available, explore Nairobi with ease, as the city center and the airport are just a short distance away.

Book your stay at Hillpark Hotel now for a perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$46 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 314 reviews
Cleanliness: 7.45
Service: 8.45
Location: 6.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
F
Felicity • solo_traveller • gb
7
Good friendly staff
Pros:

The rooms were clean and had everything we needed. The breakfast had some variation with fresh eggs to order. The waitress staff were super helpful.

Cons:

Mosquitoes around reception at dawn and noisy building work right next to the pool. Close to town but advisable to get a driver or Uber.

2026-02-14 • via Nuitee
D
David Mwesigwa • solo_traveller • ug
5
Mostly bad experiences!
Pros:

Convenient location but..

Cons:

1.Mosquitoes prevented me from sleeping and no Mosquito net was provided. I had to keep begging staff to spray my room during the day.

2. After check-out, No one will help you with your luggage
3. The lower Upperhill road has horrible traffic in the morning, u may need to wait for over 30min for your uber to arrive. Plan accordingly

2026-02-14 • via Nuitee
M
Marco • solo_traveller • au
8
2026-02-13 • via Nuitee
K
Kathrin • solo_traveller • nz
8
Pros:

The price was good and I liked the location.

Cons:

The hotel was a little run down, things damaged slightly or missing. The way to the back building strange. The noise of the construction below very noticable.

2026-02-13 • via Nuitee
R
Rahel Asfeha • couple • nl
8
Was leuk locatie en klant vriendelijk mensen!
Pros:

Schoon en rustig lekker ontbijten 🙏

Cons:

Geen

2026-02-12 • via Nuitee
T
Thiery • solo_traveller • fr
9
Pros:

Le personnel très accueillant

Cons:

Le bruit en journée à cause des travaux à côté.

2026-02-11 • via Nuitee
S
Sander • extended_group • nl
7
Pros:

Goed eten

Cons:

Uitzicht, warm op kamer

2026-02-11 • via Nuitee
P
PiotrJast • couple • pl
7
Pros:

Blisko centrum

Cons:

Brak klimatyzacji, brak moskitiery, odchodząca farba z wanny

2026-02-11 • via Nuitee
F
Francisco • solo_traveller • gb
9
Pros:

Very professional and kind people

2026-02-10 • via Nuitee
S
Shaib • couple • so
5
2026-02-09 • via Nuitee
C
Clementine • couple • fr
8
Pros:

Très arrangeants ! Nous sommes arrivés tôt le matin et nous avons pu Check in tout de suite. L’hôtel est propre, le personnel est très sympa.

Cons:

Juste quelques travaux qui font du bruit en ce moment

2026-02-09 • via Nuitee
M
Mathurin • solo_traveller • us
10
2026-02-08 • via Nuitee
T
Timothy • solo_traveller • us
10
Pros:

Lovely city view. Pleasant staff and great morning breakfast.

2026-02-08 • via Nuitee
J
joris • extended_group • be
10
Super hotel super duur eten
Pros:

Super zwembad en super kamers die heel proper waren

Cons:

Redelijk duur om te eten in Kenia

2026-02-08 • via Nuitee
M
Marco • solo_traveller • au
8
2026-02-08 • via Nuitee
D
Delice • solo_traveller • bi
8
Pros:

The bed was so comfortable, and a very nice breakfast.

Cons:

The room didn't have an air conditioning system.

2026-01-31 • via Nuitee
N
nakure • solo_traveller • ae
10
2026-01-30 • via Nuitee
A
Aaron • solo_traveller • zm
10
Overall i enjoyed my stay
Pros:

It was excellent

Cons:

The noise given the hotel is undergoing some repairs

2026-01-30 • via Nuitee
O
Onyango • couple • de
10
Awesome
Pros:

Their staffs are loving and professional especially violet samita she is wow one of a kind

Cons:

The construction noise was disturbing during the day

2026-01-29 • via Nuitee
O
Onyango • couple • de
10
Wonderful
Pros:

Everything was good and worth the money, their breakfast was always fresh and tasty

Cons:

Nothing

2026-01-29 • via Nuitee