Hillpark Hotel

Hotels
7.7 (488 reviews)
Upperhill, Lower Hill Road , Nairobi , ke
+254 724 256201

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Safety concerns
Pool overcrowding

Categories

Cleanliness
7.45
Most reviews indicate the rooms were clean, but issues with public areas were raised.
Service
8.45
Many reviews mentioned excellent staff who were friendly and helpful.
Location
6.95
Location raised concerns about safety when walking outside.
Room Quality
7.95
Rooms described as comfortable, but some obstacles noted.
Amenities
7.95
The gym and other facilities received positive mentions, despite pool crowd issues.
Value for Money
7.45
Some dissatisfaction expressed regarding additional charges.
Food and Beverage
7.95
Food was mostly well-received, though some desire for local options was noted.
Overall Experience
7.45
Overall experience mixed due to issues like building work and hot water.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:37

Property Description

Luxurious Accommodation
Indulge in the individually decorated rooms at Hillpark Hotel, each equipped with modern amenities like cable TV, a desk, and a safe. Relax on comfortable carpeted floors and enjoy the convenience of a private bathroom.

Dining Options
Satisfy your taste buds at the Garden Restaurant with its á la carte menu, or head to the Pool Bar for delicious grills, salads, and a variety of beverages. Enjoy a memorable dining experience without leaving the hotel premises.

Convenient Facilities
Take advantage of the fitness centre, outdoor swimming pool, and garden during your stay. With free Wi-Fi and private parking available, explore Nairobi with ease, as the city center and the airport are just a short distance away.

Book your stay at Hillpark Hotel now for a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Location

Guest Reviews

7.7
Based on 488 reviews
Cleanliness: 7.45
Service: 8.45
Location: 6.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
K
Kees • solo_traveller • nl
8
Rustige uitvalbasis
Pros:

De kamer was comfortabel en goed ingericht. Handige plasts voor vertrek naar de luchthaven. Via de express highwsy is het een fluitje van een cent. Wel 250 Ksh extra.

Cons:

Het was de laatste dag in Kenia.

2026-08-08 • via Nuitee
M
Michiel • couple • nz
8
Very good stay outside cbd.
Pros:

Restaurant has excellent food and nice seating areas in garden.
Short walk to shopping mall with Java House (excellent for breakfast/lunch) and Mega Carrefour.

Cons:

The construction noise: renovation going on.

2026-08-06 • via Nuitee
J
Jess • extended_group • gb
10
2026-08-06 • via Nuitee
M
Manuel • solo_traveller • de
3
2026-08-06 • via Nuitee
V
Victoria • solo_traveller • ke
10
SPECTACULAR IN EVERY WAY.
Pros:

Staff are AMAZING, Room was stellar, SO CLEAN, warm in this cold weather. I looooved the shower. Breakfast was VERY GOOD!

Cons:

NOTHING

2026-08-05 • via Nuitee
C
Carmen • solo_traveller • it
8
Pros:

La gentilezza e disponibilità del personale.

Cons:

Nella struttura c'è un cantiere rumoroso di giorno.

2026-08-05 • via Nuitee
V
Victoria • solo_traveller • ke
10
2026-08-05 • via Nuitee
E
Esmelrald • solo_traveller • ma
8
2026-08-05 • via Nuitee
K
Karel • family_with_children • be
9
2026-08-04 • via Nuitee
L
LAWRENCE • couple • ke
10
2026-08-03 • via Nuitee
S
Senah • solo_traveller • ke
8
2026-08-03 • via Nuitee
F
Frederic • solo_traveller • ci
6
2026-07-25 • via Nuitee
M
MOSES • solo_traveller • ug
9
Fabulous
Pros:

The property is close to the airport and CBD

2026-07-24 • via Nuitee
R
Rachel • solo_traveller • us
1
Stay away.
Pros:

The location was convenient to where I needed to be. That is the only positive.

Cons:

The space was run down, filthy, the locks were broken on the doors, the wifi was so slow I couldn't type an email. There was such loud construction outside there was no point spending time by the pool or anywhere else in the hotel. Generally i don't mind a basic hotel but this was really bad.

2026-07-23 • via Nuitee
T
tumaini samuel • solo_traveller • il
9
Pros:

חדרים נקיים, בריכה אחלה

Cons:

מחירים במסעדה מוגזמים

2026-07-23 • via Nuitee
R
Robyn • solo_traveller • au
7
2026-07-23 • via Nuitee
T
tumaini samuel • solo_traveller • il
9
2026-07-22 • via Nuitee
S
SilviooB • solo_traveller • it
9
Pros:

Camera pulita, staff cortese, anche se sono in corso lavori di ristrutturazione avendo soggiornato di domenica non ne abbiamo avuto evidenza se non fosse che il percorso verso il nostro edificio era leggermente variato. Ottimo rapporto qualità prezzo

Cons:

Colazione standard.

2026-07-22 • via Nuitee
A
Andrea • solo_traveller • au
8
2026-07-21 • via Nuitee
M
Memory • solo_traveller • za
8
I enjoyed my stay.
Pros:

I liked the location, it was close to the CBD. I also liked the gym.

2026-07-19 • via Nuitee