Hillpark Hotel

Hotels
7.7 (455 reviews)
Upperhill, Lower Hill Road , Nairobi , ke

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Safety concerns
Pool overcrowding

Categories

Cleanliness
7.45
Most reviews indicate the rooms were clean, but issues with public areas were raised.
Service
8.45
Many reviews mentioned excellent staff who were friendly and helpful.
Location
6.95
Location raised concerns about safety when walking outside.
Room Quality
7.95
Rooms described as comfortable, but some obstacles noted.
Amenities
7.95
The gym and other facilities received positive mentions, despite pool crowd issues.
Value for Money
7.45
Some dissatisfaction expressed regarding additional charges.
Food and Beverage
7.95
Food was mostly well-received, though some desire for local options was noted.
Overall Experience
7.45
Overall experience mixed due to issues like building work and hot water.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:37

Property Description

Luxurious Accommodation
Indulge in the individually decorated rooms at Hillpark Hotel, each equipped with modern amenities like cable TV, a desk, and a safe. Relax on comfortable carpeted floors and enjoy the convenience of a private bathroom.

Dining Options
Satisfy your taste buds at the Garden Restaurant with its á la carte menu, or head to the Pool Bar for delicious grills, salads, and a variety of beverages. Enjoy a memorable dining experience without leaving the hotel premises.

Convenient Facilities
Take advantage of the fitness centre, outdoor swimming pool, and garden during your stay. With free Wi-Fi and private parking available, explore Nairobi with ease, as the city center and the airport are just a short distance away.

Book your stay at Hillpark Hotel now for a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$46 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 455 reviews
Cleanliness: 7.45
Service: 8.45
Location: 6.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
K
Keryn • couple • au
6
2026-07-04 • via Nuitee
J
Jescah • solo_traveller • ke
8
Pros:

Affordable, comfortable, great staff

Cons:

Construction noice

2026-07-01 • via Nuitee
M
Maurice • solo_traveller • us
9
2026-06-30 • via Nuitee
M
Mahombera • solo_traveller • zw
9
2026-06-28 • via Nuitee
K
Kerrie • solo_traveller • au
7
Pros:

Reasonable price

Cons:

Not in convenient location to shops & restaurants
Rooms in poor repair - eg handles broken, hair dryer not working
Restaurant exceptionally slow

2026-06-27 • via Nuitee
A
Alassane • couple • ml
5
Cons:

Le bruit du chantier

2026-06-24 • via Nuitee
C
Celestin Glory • solo_traveller • de
9
2026-06-23 • via Nuitee
G
Grigoriev • extended_group • il
9
2026-06-23 • via Nuitee
F
Fernando • solo_traveller • br
8
2026-06-16 • via Nuitee
J
Jacqueline • couple • au
7
2026-06-10 • via Nuitee
S
Steffen • solo_traveller • de
8
2026-06-08 • via Nuitee
L
Lisa • couple • it
9
2026-06-08 • via Nuitee
D
Daniel • solo_traveller • ng
8
2026-06-07 • via Nuitee
J
jeanette • solo_traveller • nl
8
2026-06-07 • via Nuitee
M
Muhammad • solo_traveller • pk
8
Excellent
Pros:

Very good

Cons:

Old carpets should be replaced

2026-06-06 • via Nuitee
R
Remmy • couple • gb
9
2026-06-05 • via Nuitee
D
Daniel • couple • ke
8
2026-06-02 • via Nuitee
B
Beth • solo_traveller • us
9
2026-06-01 • via Nuitee
O
Ondřej • solo_traveller • cz
8
2026-06-01 • via Nuitee
N
Ngumi • couple • ke
7
2026-06-01 • via Nuitee