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Outdoor Pool and Terrace
Unwind by the outdoor pool or enjoy the view from the terrace and garden, perfect for relaxation and soaking up the sun.
Delicious Dining and Room Service
Indulge in regional cuisine at Bistro del Mar with a refreshing drink at the bar/lounge. Room service is also available for a cozy night in.
Convenient Amenities and Services
Benefit from complimentary Wi-Fi, daily breakfast, and a communal living room. The hotel also offers event spaces, dry cleaning services, and a 24-hour front desk for all your needs.
With Hotel Palmeras in Puerto Ayora, experience comfort and convenience steps away from Galápagos National Park. Book now for a memorable stay!
Pets not allowed
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
No rollaway/extra beds available
Service animals not allowed
Pets not allowed
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
No rollaway/extra beds available
Service animals not allowed
Contactless check-out is available
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Masks are available to guests
No elevators
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Masks are compulsory at the property
Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit.
The only good things were the location and the pool.
Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo
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