Metro Pratunam Boutique Hotel

Hotels
7.9 (274 reviews)
1091/189-191 Soi Petchburi 35 Rd., Makasan, Ratchataevee , Agistri , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Good location
Room cleanliness
Cons:
Noise issues
Hard beds
Room booking discrepancies

Categories

Cleanliness
7.54
Room was clean but had issues like hard beds and poor soundproofing.
Service
8.51
Staff was very helpful and kind, consistently mentioned in positive light.
Location
8.55
Central location, close to markets and transport.
Room Quality
7
Issues with bedding and soundproofing noted, along with some unfulfilled booking expectations.
Amenities
7.53
Facilities did not match expectations and some amenities were broken or insufficient.
Value for Money
7.99
Great budget hotel experience overall, considering cleanliness and convenience.
Food and Beverage
8.04
No negative mentions; standard quality of food.
Overall Experience
8.01
Mixed feelings due to noise issues but enjoyed the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:51

Property Description

Stylish Accommodation
Experience stylish and cosy private and dormitory rooms at Metro Pratunam Boutique Hotel, located near Chit Lom BTS Skytrain Station. Enjoy modern amenities and comfortable living spaces during your stay.

Convenient Facilities
Benefit from free WiFi, 24-hour front desk service, and luggage storage at your disposal. Socialize at the outdoor terrace or explore nearby shopping hubs like Central World Plaza and Platinum Mall, just under 1 km away.

Safe and Secure Stay
Rest assured with 11 CCTV cameras and round-the-clock security surveillance. With easy access to transportation hubs, the hotel provides a seamless travel experience for guests.

Book your stay at Metro Pratunam Boutique Hotel for a memorable and convenient Bangkok getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Location

Guest Reviews

7.9
Based on 274 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
T
Timothy • extended_group • th
10
2026-10-13 • via Nuitee
A
Aron • couple • es
10
Genial
Pros:

Ens van atendre molt be, i l’habitació era molt gran. Ens van guardar les maletes tot el dia. Vam estar el 6-7 de setembre. Vaig comprometem a comentar l’estada. Gràcies

2026-09-18 • via Nuitee
J
John • solo_traveller • us
10
2026-09-11 • via Nuitee
T
Thipparat • couple • th
10
2026-08-31 • via Nuitee
S
Sonia • extended_group • bd
10
2026-08-22 • via Nuitee
S
Sonia • extended_group • bd
10
2026-08-22 • via Nuitee
S
suman • solo_traveller • np
8
2026-08-22 • via Nuitee
Y
Yi-Chiau • extended_group • tw
9
2026-08-11 • via Nuitee
S
Sheyne • solo_traveller • mu
8
2026-08-08 • via Nuitee
M
Martial • extended_group • ca
10
2026-08-05 • via Nuitee
M
Moi • extended_group • in
10
Pros:

Wonderful property and good host

2026-08-04 • via Nuitee
A
Adamkovsky • couple • pl
3
Dissapointed
Cons:

We had a reservation at this hotel from August 2 to August 3. Since our flight arrived in Bangkok at around 5:00 AM, we went to the hotel to ask if an early check-in was possible.

At first, we were told that early check-in was not available and that we would have to wait until 2:00 PM. A few minutes later, however, the staff changed their mind and said it was possible. Unfortunately, almost none of the staff spoke English, so every conversation had to be done through a translator. The receptionist who mainly assisted us had clearly just woken up and seemed very annoyed that someone had disturbed her.

We were offered a temporary room until our booked room was ready for an additional fee of 900 THB. We paid at the reception desk, where there is CCTV. We handed over 1,000 THB, and the receptionist gave us 100 THB in change. We clearly saw her put the 1,000 THB into her wallet before giving us the change.

Around 10:00 AM the next day, we checked out of the temporary room and moved into our reserved room.

The rooms themselves were also very disappointing. The temporary room had no windows, was dirty, and smelled strongly of mold and dampness. The second room did not smell of mold but of fresh paint. In both cases, the rooms looked nothing like the photos advertised on Booking.

The most shocking part happened afterward. Later that day, the reception staff approached us twice, asking whether anyone had returned the 900 THB to us, without explaining why they were asking. We repeatedly answered that no one had returned any money. The only money we received was the 100 THB change after paying 1,000 THB for the 900 THB room. This should all be visible on the hotel’s CCTV footage if the cameras are functioning.

When we asked for an explanation, we were simply told that the issue was “not our problem,” without any further clarification.

On August 3, just before checking out, the receptionist questioned us again.

2026-08-03 • via Nuitee
J
Jawed • family_with_children • qa
1
staff and overall experience is bad
Pros:

nothing over all experience is very bad

Cons:

nothing

2026-07-23 • via Nuitee
Y
Yiin88 • solo_traveller • my
8
2026-07-04 • via Nuitee
G
Gopaul • solo_traveller • re
10
2026-07-01 • via Nuitee
R
Ris Ikhwanuddin • couple • my
2
2026-06-29 • via Nuitee
C
Chekajoula • solo_traveller • mu
10
Pros:

All the staff is very friendly and very helpful

2026-06-15 • via Nuitee
F
Faiz • extended_group • mu
7
2026-06-08 • via Nuitee
E
Elfie • extended_group • ph
10
Pros:

Very Clean, good staff, accommodating, friendly. accessible locations.

2026-05-30 • via Nuitee
A
Agness • solo_traveller • tz
5
Pros:

The hotel was alright, close to all the major shopping market and malls. The staff were friendly. The hotel was quite, not noisy.

Cons:

The room was quite small and had no windows. The shared bathroom was not as clean, especially the showers. I would definately come back but I would book a bigger room.

2026-05-29 • via Nuitee