Homewood Suites by Hilton Grand Rapids Downtown

Hotels
•
Homewood Suites by Hilton
8.7 (485 reviews)
161 Ottawa Avenue Northwest , Grand Rapids , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Cons:
Parking costs
Lack of certain kitchen items
Soundproofing issues

Categories

Cleanliness
8.63
Overall cleanliness praised across multiple reviews, with mentions of clean modern facilities.
Service
9.1
Staff was noted as friendly and exceptionally helpful in several reviews.
Location
9.14
Great downtown location praised, with easy access to amenities and attractions.
Room Quality
8.59
Rooms described as comfortable and spacious, though some issues with soundproofing and furniture.
Amenities
8.12
Variety of amenities available, though some reviews hint at a lack of certain items (e.g., garbage can, bottle opener).
Value for Money
8.58
Generally perceived good value, with some concerns about parking costs.
Food and Beverage
8.63
Breakfast praised as delicious with good quality, though some minor suggestions for improvement.
Overall Experience
8.8
Overall positive sentiment, with most reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:04

Property Description

Convenient Location and Modern Amenities

Homewood Suites by Hilton Grand Rapids Downtown is conveniently located near popular attractions such as Devos Hall and Grand Rapids Art Museum. The hotel offers modern amenities including free WiFi, a bar, and a sun terrace, ensuring a comfortable and enjoyable stay for guests.

Comfortable Accommodation

Each room at Homewood Suites is thoughtfully designed with a desk, air conditioning, and a flat-screen TV. Guests can choose rooms with a city view and a seating area, providing a relaxing environment during their visit.

Exceptional Service

With concierge services, a 24-hour front desk, and a snack bar, guests at Homewood Suites can expect exceptional service throughout their stay. Book now for a memorable experience in Grand Rapids!

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

8.7
Based on 485 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
C
Carrlee • couple • us
10
2026-04-13 • via Nuitee
M
Maryrose • couple • us
9
Cons:

The room we got had a window that looked into a hallway and not the outside world. It was weird, I felt like I couldn’t have it open because someone on the other side of the hallway was looking. I wish I would have known that before booking.

2026-04-09 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

The front desk person was amazing..friendly and helpful!

Cons:

N/A

2026-04-06 • via Nuitee
M
Michael • couple • us
10
2026-04-05 • via Nuitee
D
Deanna • family_with_children • us
10
2026-04-03 • via Nuitee
G
Grace • solo_traveller • us
10
We had an amazing stay. Thank you.
Pros:

Clean, excellent staff

2026-04-02 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-03-28 • via Nuitee
M
Makaiya • family_with_children • us
10
2026-03-12 • via Nuitee
C
Cindy • solo_traveller • us
10
More than we could’ve asked for!
Pros:

It was beautifully kept, clean, smelled amazing, and the staff was over the top friendly!

Cons:

Nothing

2026-03-12 • via Nuitee
M
Michael • couple • us
9
2026-02-28 • via Nuitee
M
Michael • family_with_children • us
10
Great place located by several restaurants…
Pros:

The polite and attentive staff ,the ease to check in, the room was huge

2026-02-24 • via Nuitee
J
Julian • couple • us
8
Pros:

Staff was great room was huge and clean

Cons:

Extra 50 dollar charge upon arrival

2026-02-23 • via Nuitee
T
Troyer • extended_group • us
8
Cons:

could not connect to wifi

2026-01-21 • via Nuitee
R
Rori • couple • us
10
2026-01-20 • via Nuitee
I
Isabelle • couple • us
10
Good breakfast and great sleep
Pros:

Clean and friendly workers

Cons:

N/a

2026-01-19 • via Nuitee
M
Melissa • extended_group • us
10
Pros:

This is my absolute favorite place to stay in GR! So easy to get to anywhere downtown and be within walking distance! The rooms are always amazing! The staff is always friendly and accommodating!

Cons:

Bar wasn't open because staff called in

2026-01-19 • via Nuitee
J
Julian • solo_traveller • us
9
Pros:

Nice cozy room

Cons:

They had complementary water but never offered it until we asked.

2026-01-19 • via Nuitee
E
Emily • family_with_children • us
10
Very convenient for the purpose of our trip. Very walk able city
Pros:

Breakfast was a nice variety, location was very convenient

Cons:

Didn’t like having to pay for parking, or not at least getting some sort of discount

2026-01-19 • via Nuitee
R
Ronna • couple • us
10
2026-01-10 • via Nuitee
C
Carla • couple • us
10
Pros:

Staff was awesome. Room was great.

Cons:

They aren't able to validate parking

2026-01-05 • via Nuitee