Hotel Arlen

Hotels
8.5 (1011 reviews)
Praça Senador Eduardo Amaral 96 Centro , Pouso Alegre , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Noise concerns

Categories

Cleanliness
7.58
Some reviews mentioned issues with cleanliness, including bad odors and dirty walls, impacting the rating.
Service
9.05
Many reviews praised the attentive and friendly service from the staff.
Location
9.09
Several mentions of great location, close to commerce and central areas.
Room Quality
8.04
Rooms are generally spacious and comfortable, but some reviews mention minor issues requiring attention.
Amenities
8.57
Amenities such as good breakfast and other services were positively highlighted.
Value for Money
8.53
Customers feel the overall pricing is fair given the amenities and quality offered.
Food and Beverage
8.58
Breakfast was often highlighted as excellent, though some wanted more variety like natural juices.
Overall Experience
8.55
Mixed feedback, but many expressed willingness to return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:12

Property Description

Welcome to Hotel Arlen, a charming 3-star property in Pouso Alegre with a cozy bar and shared lounge.

Comfortable Accommodation: Each unit is furnished with a flat-screen TV and cozy bed linen for a relaxing stay.

Relaxing Amenities: Enjoy the sun terrace for a peaceful retreat during your visit.

Exceptional Service: Our multilingual staff are available 24/7 to assist you in English and Portuguese, ensuring a seamless experience.

Ready to experience a delightful stay at Hotel Arlen? Book now and make unforgettable memories during your visit to Pouso Alegre!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1011 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
D
Dantas • solo_traveller • br
9
2026-03-21 • via Nuitee
M
Marlon • solo_traveller • br
5
Satisfatório
Pros:

Café da manhã

Cons:

Goteira que tinha no teto de gesso do 4 andar, dormi com som de goteira!!

2026-03-21 • via Nuitee
F
Fonseca • family_with_children • br
7
2026-03-20 • via Nuitee
F
FABIO • couple • br
7
Pros:

Limpeza, localização, funcionários, espaço do quarto.

Cons:

A ducha necessita de manutenção.

2026-03-19 • via Nuitee
L
Lucas • family_with_children • br
10
Superou minhas expectativas
Pros:

Localização excelente. Estacionamento espaçoso e organizado. Decoração aconchegante. Limpeza impecável. Ótimo café da manhã e com muita variedade.

2026-03-19 • via Nuitee
R
Renato • family_with_children • br
8
Bom hotel com café da manhã que acaba as 10am
Pros:

Ótimo hotel

Cons:

O café da manhã acaba as 10am. Isso eh muito cedo.

2026-03-19 • via Nuitee
F
francine • solo_traveller • br
3
Hotel simples, quartos velhos, sem ar condicionado
Pros:

Atendimento

Cons:

Banheiro e quarto como o todo

2026-03-19 • via Nuitee
J
JacielVale • family_with_children • br
10
2026-03-19 • via Nuitee
K
Klaus Rautenberg • solo_traveller • br
7
ok, wenn man keine grossen Ansprüche hat und nur einfach übernachten möchte
Pros:

Preis-Leistungs-Verhältnis ok
gute Auswahl beim Frühstück

Cons:

Zimmer ohne Klimaanlage
Speisen fast alle leider kalt oder vom Vortag

2026-03-18 • via Nuitee
A
Ana C. B. Rocha • solo_traveller • br
9
2026-03-13 • via Nuitee
J
Josué • couple • br
7
2026-03-13 • via Nuitee
M
Marcio • couple • br
10
2026-03-11 • via Nuitee
C
Cláudio • solo_traveller • br
10
2026-03-10 • via Nuitee
S
Sanio • solo_traveller • br
10
Comodidade com o melhor custo benefício
Pros:

Gostei bastante do estacionamento que tem elevador com acesso direto aos quartos sem a necessidade de passar pela recepção, esta experiência me deu privacidade e comodidade.

2026-03-10 • via Nuitee
H
HELIO CEZAR • couple • br
9
Boa
Pros:

Localização otima. café da manhã muito bom

Cons:

Do barulho de madrugada.
Barulho das funcionárias do café da manhã, muito cedo, que se ouvia claramente no quarto.

2026-03-10 • via Nuitee
C
Cintia • extended_group • br
10
Pros:

Bom atendimento, tudo bem limpo e organizado. Café da manhã com boa variedade.

Cons:

Achei os colchões das camas um pouco duros.

2026-03-06 • via Nuitee
V
Viviane • solo_traveller • br
9
Pros:

Muito bom e custo benefício.

Cons:

Sim.

2026-03-05 • via Nuitee
M
Mateus • solo_traveller • ie
8
2026-03-04 • via Nuitee
L
Leonardo Flora • solo_traveller • br
8
2026-03-03 • via Nuitee
A
Andreia Fonseca • couple • br
9
Pros:

Ótimo hotel!

Cons:

A luz da janela. A cortina não é suficiente para fazer um black-out na luz . Uma crítica construtiva seria melhorar a cortina, mas o resto é ótimo.

2026-03-03 • via Nuitee