Hotel Arlen

Hotels
8.5 (1116 reviews)
Praça Senador Eduardo Amaral 96 Centro , Pouso Alegre , br

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Noise concerns

Categories

Cleanliness
7.58
Some reviews mentioned issues with cleanliness, including bad odors and dirty walls, impacting the rating.
Service
9.05
Many reviews praised the attentive and friendly service from the staff.
Location
9.09
Several mentions of great location, close to commerce and central areas.
Room Quality
8.04
Rooms are generally spacious and comfortable, but some reviews mention minor issues requiring attention.
Amenities
8.57
Amenities such as good breakfast and other services were positively highlighted.
Value for Money
8.53
Customers feel the overall pricing is fair given the amenities and quality offered.
Food and Beverage
8.58
Breakfast was often highlighted as excellent, though some wanted more variety like natural juices.
Overall Experience
8.55
Mixed feedback, but many expressed willingness to return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:12

Property Description

Welcome to Hotel Arlen, a charming 3-star property in Pouso Alegre with a cozy bar and shared lounge.

Comfortable Accommodation: Each unit is furnished with a flat-screen TV and cozy bed linen for a relaxing stay.

Relaxing Amenities: Enjoy the sun terrace for a peaceful retreat during your visit.

Exceptional Service: Our multilingual staff are available 24/7 to assist you in English and Portuguese, ensuring a seamless experience.

Ready to experience a delightful stay at Hotel Arlen? Book now and make unforgettable memories during your visit to Pouso Alegre!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1116 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
F
Fábio • couple • br
5
Cons:

Péssimo atendimento. Atendimento do turno da noite é desagradável.

2026-07-17 • via Nuitee
C
Clayton Costa e Silva • solo_traveller • br
9
2026-07-17 • via Nuitee
C
Costa • solo_traveller • br
9
2026-07-16 • via Nuitee
N
next_destination • solo_traveller • br
9
2026-07-16 • via Nuitee
L
Luiz Fernando P Garcia • solo_traveller • br
10
2026-07-16 • via Nuitee
B
Boehme pignatari • solo_traveller • br
9
Pros:

Tudo perfeito, atendimento e conforto ,voltarei com certeza

2026-07-15 • via Nuitee
S
Selso • couple • br
10
2026-07-14 • via Nuitee
H
Hugo Cesar • couple • br
9
Pros:

café da manhã bom e funcionarios atenciosos

Cons:

cama fazendo barulho

2026-07-14 • via Nuitee
F
FRANCISCO • solo_traveller • br
9
2026-07-14 • via Nuitee
G
Gustavo • solo_traveller • br
8
2026-07-13 • via Nuitee
R
Rodrigo_Aquino • extended_group • br
8
Passei uma noite, me atendeu!
Pros:

café da manhã

Cons:

barulho perto do Hotel

2026-07-13 • via Nuitee
M
maxxpadua • solo_traveller • br
10
Pros:

O quarto é bem aconchegante, limpo e arejado. O café da manhã é maravilhoso.

Cons:

Tudo perfeito.

2026-07-12 • via Nuitee
P
Petronilia • couple • br
10
2026-07-11 • via Nuitee
P
Pereira • solo_traveller • br
10
2026-07-11 • via Nuitee
L
LUIZ • couple • br
10
2026-07-11 • via Nuitee
R
RICARDO • solo_traveller • br
8
Pros:

Gostei do quarto amplo, do conforto que proporciona e da equipe do hotel

Cons:

Banho é fraco e o café da manhã também

2026-07-10 • via Nuitee
N
next_destination • solo_traveller • br
9
2026-07-09 • via Nuitee
C
Clebson • solo_traveller • br
10
2026-07-08 • via Nuitee
L
LEONARDO • solo_traveller • br
10
Pros:

Tudo

2026-07-06 • via Nuitee
G
Gabriel • solo_traveller • br
3
Essa minha última experiência foi muito ruim. Mas o hotel se comprometeu a me trocar de quarto. Porém, eu saí a noite e
Pros:

Café da manhã

Cons:

O quarto não foi adequado. Não tinha sabonete, nem shampoo. O banheiro não tem box. Havia uma cortina que mais atrapalhava do que ajudava e além disso estava embolorada. Telefone não funcionava. A TV pegava somente 2 canais. Toalha muito fina e que encharcava rápido e demorava pra secar. Quando eu reclamei trouxeram sabonete líquido que estava muito diluído e escorria por entre os dedos.

2026-07-05 • via Nuitee