Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Maintenance issues
Cold room floors

Categories

Cleanliness
6.83
Multiple mentions of maintenance issues and cold floors reducing the overall perception of cleanliness.
Service
8.8
Positive mentions of friendly and accommodating service from the staff.
Location
9.34
Consistently praised for its central location and proximity to attractions.
Room Quality
7.29
Some rooms were noted as simple and with repairs needed, affecting the rating.
Amenities
7.82
Basic amenities mentioned, with some positive aspects like an AC unit, but some issues noted.
Value for Money
7.78
Generally seen as good value for the location, despite some maintenance concerns.
Food and Beverage
8.33
Restaurant facilities mentioned positively, but no meals were consumed to provide full assessment.
Overall Experience
7.8
Overall experience viewed positively, despite noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:48

Property Description

Luxurious Accommodation with Private Entrance
Experience the charm of Gran Hotel De Passage in Bruges, offering elegant rooms with private entrances and plush bed linen. Enjoy complimentary WiFi and unwind at the on-site bar for a relaxing evening.

Central Location for Exploring
Conveniently situated just steps away from iconic landmarks, our hotel is the perfect base for exploring Bruges. Visit the Church of Our Lady, Bruges Concert Hall, Market Square, and the Belfry of Bruges within walking distance.

Delightful Dining Options
Indulge in culinary delights at our in-house restaurant, offering a diverse menu to satisfy your taste buds. Whether it's a leisurely breakfast or a romantic dinner, we have you covered at Gran Hotel De Passage.

Book now and make your stay in Bruges unforgettable at Gran Hotel De Passage.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15.80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1344 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
V
véronique • couple • be
10
Pros:

Tout !!! Le personnel est très serviable, le restaurant est magnifique et délicieux 👏

Cons:

Rien

2026-03-14 • via Nuitee
M
Martine • couple • fr
6
Pros:

La proximité du centre-ville et le parking juste à côté

Cons:

Pas d’accueil ni d’information ( mise en route de la télé, infos touristiques,…)
on ne pas dire que c’est un hôtel
Pas de suivi puisque le lavabo était partiellement bouché

2026-02-24 • via Nuitee
M
Michael • couple • gb
9
Pros:

The restaurant, staff and location were fantastic, it had a real authentic vibe and were made to feel very welcome.

Cons:

2 single beds for a double bed

2026-02-23 • via Nuitee
L
Linda • couple • nl
8
Pros:

Hele fijne locatie, vlak bij het centrum. Parkeren was erg gemakkelijk bij het zilverpand tegen een prima tarief. Kamer was erg mooi en stijlvol ingericht.

Cons:

Het was vrij gehorig, maar het is een oud pand dus ergens logisch. Daarnaast is de douche in de kamer zonder afzuiging. Hierdoor werd het erg vochtig in de kamer.

2026-02-23 • via Nuitee
A
Anthony • solo_traveller • gb
7
2026-02-12 • via Nuitee
N
Nathalie • extended_group • fr
9
C’etait très bien et bien placé
Pros:

Très bon emplacement, personnel accueillant, lit grand et très confortable.
Le parking à proximité est très pratique

Cons:

Entrée un peu exigüe, lavabo mal nettoyé le premier jour mais le reste était propre

2026-01-24 • via Nuitee
R
Romane • solo_traveller • fr
10
2026-01-20 • via Nuitee
I
Isabel • couple • es
9
2026-01-20 • via Nuitee
L
Laly • extended_group • fr
9
2026-01-20 • via Nuitee
C
Craig • couple • gb
10
2026-01-19 • via Nuitee
E
Enzo • couple • be
9
Amazing
Pros:

L’hôtel est très propre. Nous avons été accueilli par une personne très sympathique et très agréable qui nous as fourni un plan de la ville et qui nous as expliqué comment fonctionne la carte etc. Une fois rentré dans la chambre, nous avons été très surpris par la propreté de la chambre. Pas un cheveux, pas un seul poil, pas un seul pli sur le lit. Rien à dire

Cons:

Rien à dire

2026-01-19 • via Nuitee
T
Tamara • couple • nl
8
Pros:

The location is perfect to visit the old centre of the city.

Cons:

There was no door to the bathroom. Now do I not have much of a problem seeing and hearing my partner poop. But I would think not everyone is that close to their partner.

2026-01-19 • via Nuitee
H
Hayley • family_with_children • gb
7
Great location, easy check in? Friendly staff- will return!
Pros:

The location is amazing! 2 minutes walk from the main square and in the midst of great shopping and restaurants.

Cons:

We were in a family room which had angled ceilings as it was at the top of the hotel so it made it difficult to sit and relax - you had to lay flat!

2026-01-19 • via Nuitee
A
Annaë • couple • nl
7
Prima!
Pros:

Het hotel ligt centraal. Te voet is alles in het centrum goed en snel bereikbaar. We hadden een kamer op de bovenste verdieping (3e verdieping) en was met de aanwezige airco goed koel te houden. Schoon en netjes.

2026-01-19 • via Nuitee
K
Karel • couple • be
5
Goedkoop, maar weinig confort
Cons:

Minimaal confort, defecte verlichting

2026-01-17 • via Nuitee
S
Sheila • couple • gb
9
2026-01-16 • via Nuitee
L
Luc • extended_group • au
7
Pros:

Location

Cons:

No lift, check in was awkward and delayed as we arrived during a busy time for the restaurant part of the business.

2026-01-16 • via Nuitee
R
Roger • couple • nl
8
2026-01-15 • via Nuitee
A
Arthur • extended_group • nl
7
2026-01-15 • via Nuitee
M
Marcelo • couple • br
7
2026-01-08 • via Nuitee