Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Maintenance issues
Cold room floors

Categories

Cleanliness
6.83
Multiple mentions of maintenance issues and cold floors reducing the overall perception of cleanliness.
Service
8.8
Positive mentions of friendly and accommodating service from the staff.
Location
9.34
Consistently praised for its central location and proximity to attractions.
Room Quality
7.29
Some rooms were noted as simple and with repairs needed, affecting the rating.
Amenities
7.82
Basic amenities mentioned, with some positive aspects like an AC unit, but some issues noted.
Value for Money
7.78
Generally seen as good value for the location, despite some maintenance concerns.
Food and Beverage
8.33
Restaurant facilities mentioned positively, but no meals were consumed to provide full assessment.
Overall Experience
7.8
Overall experience viewed positively, despite noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:48

Property Description

Luxurious Accommodation with Private Entrance
Experience the charm of Gran Hotel De Passage in Bruges, offering elegant rooms with private entrances and plush bed linen. Enjoy complimentary WiFi and unwind at the on-site bar for a relaxing evening.

Central Location for Exploring
Conveniently situated just steps away from iconic landmarks, our hotel is the perfect base for exploring Bruges. Visit the Church of Our Lady, Bruges Concert Hall, Market Square, and the Belfry of Bruges within walking distance.

Delightful Dining Options
Indulge in culinary delights at our in-house restaurant, offering a diverse menu to satisfy your taste buds. Whether it's a leisurely breakfast or a romantic dinner, we have you covered at Gran Hotel De Passage.

Book now and make your stay in Bruges unforgettable at Gran Hotel De Passage.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15.80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1441 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
R
rasa • solo_traveller • lt
10
2026-07-11 • via Nuitee
R
Rianne • couple • nl
8
Pros:

Het hotel zit midden in het centrum. Op de kamer hoor je hier niks van en is het heerlijk stil. De kamer is knus en schoon.

Cons:

De badkamer/toilet is afgeschermd met een dun gordijntje. Voor een couple lijkt dit prima, maar wel iets om rekening mee te houden

2026-07-09 • via Nuitee
E
Elena • couple • de
7
2026-07-08 • via Nuitee
P
Pihla • solo_traveller • fi
9
2026-07-03 • via Nuitee
C
Catalina • couple • ar
8
Pros:

La ubicación, la comodidad, la limpieza. El restaurante de abajo es muy rico.

Cons:

Nada. Todo ok.

2026-07-03 • via Nuitee
C
Carl • couple • gb
9
2026-07-02 • via Nuitee
S
Susan • extended_group • nl
9
2026-07-02 • via Nuitee
C
Carmen • solo_traveller • es
6
Pros:

La cama

Cons:

La ducha detrás de una cortina

2026-07-01 • via Nuitee
J
Jesper • couple • se
9
Jättefint boende
Pros:

Mysig stil, fint och fräscht.

Cons:

Den smala gränden som vi skulle passera som var full med utemöbler.

2026-07-01 • via Nuitee
A
Alison • extended_group • gb
8
Great convenient location with boutique feel.
Pros:

Location
Air conditioning
Large double bed

Cons:

Limited tea & coffee in the room
Restaurant looked amazing but due to heatwave and no air con in restaurant we didn’t eat at the venue.

2026-06-30 • via Nuitee
A
Armstrong • extended_group • ca
9
Lovely place to stay.
Pros:

Great location, lots of space in the room.

2026-06-30 • via Nuitee
J
Joya • solo_traveller • co
8
Pros:

Esta bien ubicado, cómodo, agradable y muy lindo.

Cons:

Es importante que haya presente alguien en recepción 24 h para resolver cualquier inquietud, emergencia o problema. Lo anterior para mejorar la atención en caso de no comprender el idioma o algo parecido.

2026-06-30 • via Nuitee
J
Jossesom • couple • be
8
Fijne buurt, kort bij de parking 't Zand en in het centrum.
Cons:

Het kluisje met de sleutels erin werkte niet.

2026-06-29 • via Nuitee
S
silvia • family_with_children • it
8
Pros:

Palazzo storico molto bello

Cons:

No ascensore, scalinata ripida

2026-06-26 • via Nuitee
D
Diana • couple • au
1
A huge disappointment and a disgrace.
Pros:

This hotel was such a disappointment.

Cons:

We had to self-check in. Our room, advertised as having an airconditioning had only a fan. When we tried to contact the people in charge to ask for a different room they refused to answer our calls and messages. Nobody was there. The room had the weirdest thing; a curtain hanging in the middle of the room, diagonal, over the bed. It was to divide the sleeping space from the toilet and the shower. There was no actual bathroom; there was just a shower recess near the bed. There was nowhere to hang your towel for when you finished showering. Half the toilet seat was missing! So disrespectful to the guests, to give them a room where half the toilet seat is missing! I’ve stayed at cheap hostels all over the world, but even they had the decency to provide their guests with a full, complete toilet seat. Our room did not have the city view that the advertisement had promised; the window faced a wall only about 1,5 meter away.

2026-06-25 • via Nuitee
B
Boyte • solo_traveller • se
10
Pros:

Super friendly staf, excellent location, very good restaurant at ground floor and overall a perfect stay. Highly recommended! 👍

2026-06-25 • via Nuitee
A
anna maria • solo_traveller • be
10
Pros:

Kamers waren proper en locatie was zeer goed

2026-06-24 • via Nuitee
H
Hampe • solo_traveller • ch
6
2026-06-23 • via Nuitee
D
Dawn • couple • ch
7
The staff were amazing but as it is a restaurant with rooms above, they were really busy and I didn't want to bother
2026-06-23 • via Nuitee
H
Hurved • couple • gb
5
Room was comfortable but wouldn’t stay there Again . Hotel should be able to provide basics .
Pros:

Convenient location

Cons:

Advertised as having parking . There is non , there is an independent parking garage at €15 per day down the road . We asked for an iron as our clothed was creased from travel and was told the hotel does not have one . Temperatures were 30plus degrees and when we asked for a large bottle of water we’re told they only keep small ones in fridge . If you have lots of baggage , there is no elevator , and no help to get your baggage to room over 3 stories .

2026-06-22 • via Nuitee