Hotel ZOE by AMANO

Hotels
8.6 (6087 reviews)
Große Präsidentenstraße 6-7 , Berlin , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable stay
Cons:
Inconsistent cleanliness
Issues with room quality

Categories

Cleanliness
7.85
Mixed reviews regarding cleanliness, including reports of rips in duvet cover and average cleanliness.
Service
9.35
Multiple mentions of helpful staff and quick response to queries.
Location
9.35
Frequently praised for excellent location, very close to public transport.
Room Quality
7.35
Some complaints about room light and quality, including a dark room without windows.
Amenities
8.35
Amenities were mostly acceptable, though there was a complaint about the luggage handling.
Value for Money
8.85
Described as a good balance of price and quality by some reviewers.
Food and Beverage
8.35
Mention of good breakfast options but some reviews lack specifics.
Overall Experience
9.35
Most reviews conclude with positive overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:15

Property Description

Unique Design and Atmosphere
Hotel ZOE by AMANO stands out with its exceptional design featuring untreated concrete and warm lighting, creating a remarkable ambiance for guests to enjoy during their stay.

Convenient Amenities
Guests can benefit from free WiFi throughout the hotel, a 24-hour reception, and a rooftop terrace offering stunning views of the iconic TV Tower, ensuring a comfortable and enjoyable experience.

Central Location and Nearby Attractions
Located just a stone's throw away from Hackescher Markt, guests have easy access to the vibrant cultural, shopping, and entertainment district. With popular landmarks like the UNESCO Museum Island and Alexanderplatz within walking distance, Hotel ZOE by AMANO is the perfect choice for your upcoming stay in Berlin.

Book now to experience the unique charm and convenience of Hotel ZOE by AMANO!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 6087 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.35
J
Jasmin couple de
8
2026-06-27 via Nuitee
S
Sarah solo_traveller gb
10
2026-06-27 via Nuitee
S
Silvia couple es
6
No repetiría
Pros:

La ubicación es buena y cerca de la estación

Cons:

Camas y almohadas incómodas, habitaciones muy pequeña… relación calidad precio regular

2026-06-27 via Nuitee
S
Stefanie couple de
7
2026-06-26 via Nuitee
H
Hans-Dieter couple ch
9
Ein super schönes, modernes Hotel in bester Lage. Nur zu empfehlen!!!!
Pros:

Das Hotel war einfach super im Konfort der Lage und dem Personal. Das Klima war bei diesen Aussentemperaturen sehr angenehm. Am Abend haben wir häufig auf der Terasse die Abendstimmung genossen.
Uns wurde ein Upgrade Zimmer zum Innenhof bei gleichem Preis zur Verfügung gestellt,weil es zu laut war.
In der Nähe vom Haketscher Markt gab es eine Vielzahl von gemütlichen Restaurants wo man gut Essen und verweilen konnte. Es war ideal, weil wir immer wussten wo wir in einer angenehmen Athmospäre etwas feines bekamen .
Wir haben in der Stadt keinen vergleichbaren Ort gefunden.

Cons:

Das Frühstück war etwas einfach. Es hatte kein normales Brot und immer die gleiche Wurst und Käseauswhl.
Die zimmer zur Strasse waren zu laut, weil eine Tramendstation vor drm Haus war, weil es immer ein starkes Räder-Quitschen ergab. In der Nacht konnte man fast nicht mit offenen Fenster schlafen.

2026-06-26 via Nuitee
M
Maik couple de
10
Unsere zwei Tage im Hotel waren einfach nur toll!
Pros:

Die Lage ist perfekt und das Personal ist sehr freundlich und zuvorkommend!

2026-06-26 via Nuitee
M
Monika solo_traveller pl
8
It’s a very good place
Pros:

Great location, clean room, basic necessities in the room, electronic check in and out

Cons:

Awful WiFi

2026-06-26 via Nuitee
V
Volker family_with_children de
6
Geht!
Pros:

Die Freundlichkeit des Empfangs!

Cons:

Die dienstleistungsunwillige Truppe der Bar! Deutschland spielt bei der WM etliche Gäste sitzen im Frühstücksraum und man wird auf den Kühlschrank verwiesen!
Aus welchem Grund ist aufräumen so wichtig, dass bei dem Ereignis Gäste self catering betreiben müssen!

2026-06-25 via Nuitee
O
Omar couple dm
8
Pros:

Nice & homey

2026-06-23 via Nuitee
S
Silvana extended_group gb
10
Pros:

Tres bon petit dejeuner!

2026-06-23 via Nuitee
V
Vardit couple il
8
מלון במיקום מנצח, צוות מצומצם אך נחמד ומסייע, מיזוג טוב
Pros:

מיקום, מזגן טוב

Cons:

חדר חשוך, רצפת עץ שחוקה ותחזוקה טעונת שיפור

2026-06-23 via Nuitee
S
Sima extended_group il
9
2026-06-23 via Nuitee
O
Odermatt solo_traveller ch
10
2026-06-23 via Nuitee
J
Jürgen couple de
8
2026-06-23 via Nuitee
R
Rachel couple gb
5
Okay but could be much better
Pros:

The location is amazing and beds are really comfy. Rooftop bar is nice (when accessible)

Cons:

Firstly I had arranged something for my partners birthday upon arrival when I booked (I offered to pay to organise this but they said it was not necessary) I had to actually contact them again after check-in as it hadn’t been put in the room. We also asked for an iron the day before we arrived and were assured it would be in our room, we didn’t get it until our second day after again requesting it. The bar downstairs wasn’t open the entirety of our 3 night stay, which isn’t great when it’s a facility of the hotel and to make it worse one night the rooftop bar was rented out for a function so there was no bar available at all (including the fridges in the lobby as the key had went missing) - it’s almost like they don’t want us to spend our money in their establishment! The rooms are very dark - not ideal for putting makeup on. Our windows on the 5th floor couldn’t even be opened slightly and the bathroom door won’t stay open unless wedged which was required as the bathroom got hot very quickly. Finally upon checking out, we asked to keep our luggage for the day and the member of staff visibly sighed, not great service! Overall I think for the price of the rooms this hotel needs to up its game which is a shame as it is a beautiful hotel in a central location but unfortunately I doubt I would return!

2026-06-23 via Nuitee
P
Philippe extended_group fr
5
Beaucoup de regrets
Pros:

L’emplacement

Cons:

Accueil déplorable , aucune prise en compte des clients , poussière dans les chambres, sol de la chambre pas propre
Nous avons passé 3 nuits à l hôtel et chaque soir impossibilité d’accéder au roof top en raison de soirées privatives organisées pour des personnes extérieures à l’hôtel ???

2026-06-22 via Nuitee
M
Maik solo_traveller de
8
2026-06-22 via Nuitee
M
Melanie solo_traveller de
9
2026-06-22 via Nuitee
M
Martin couple de
7
Pros:

Die zentrale Lage am Hackeschen Markt
Die Hilfsbereitschaft der Mitarbeitenden

Cons:

In der ersten Nacht hatten wir ein Zimmer zur „Straßenbahn“. Das war die ganze Nacht sehr laut.
Die Zimmer sind eher eng und vor allem dunkel (was sicher dem Stil des Hauses geschuldet ist)

2026-06-22 via Nuitee
M
marc extended_group fr
8
hôtel très central
Pros:

très bonne situation - tres bon rapport qualité prix

Cons:

ras

2026-06-22 via Nuitee