Peppers Southern Cross Melbourne

Hotels
•
Peppers
8.6 (2616 reviews)
679 La Trobe Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Professional staff
Cons:
Poor cleanliness in some areas
Slow check-in process
Limited food options

Categories

Cleanliness
7.99
Guest reported issues with kettle cleanliness and missed housekeeping.
Service
8.46
Service was acceptable but some guests experienced slow service during check-in.
Location
9.5
Location is praised across multiple reviews for its proximity to attractions.
Room Quality
8.95
Rooms are described as comfortable and spacious.
Amenities
8.48
Some amenities like the pool are good but the kitchen wares were lacking.
Value for Money
8.44
General sentiment is positive for value, but some amenities need improvement.
Food and Beverage
7.99
Breakfast options were noted as limited; guests expressed disappointment.
Overall Experience
8.96
Mixed experiences with both positives and negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Luxurious Amenities
Peppers Docklands offers an outdoor pool and fitness centre, perfect for relaxation and staying active during your stay. The air-conditioned rooms are equipped with modern facilities, ensuring a comfortable experience for all guests.

Convenient Location
Situated just 300 metres from Marvel Stadium, and 1.4 km from the Melbourne Convention and Exhibition Centre, Peppers Docklands provides easy access to key attractions in the city. Additionally, being only 18 km away from Tullamarine Airport, it's a convenient choice for travelers.

Dining Experience
Indulge in a delicious breakfast service at the on-site restaurant, open 7 days a week. On Friday and Saturday nights, unwind at the bar with a selection of wines and spirits. With a 24-hour front desk and excellent facilities, Peppers Docklands ensures a memorable stay in Melbourne.

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.

Please note that guests must sign the properties Terms of Stay. The property will be in touch after booking to provide these.

Please note this property offers on-site parking at $45 per night for self-parking or $60 per night for valet parking. Parking spaces are limited and subjected to availability upon arrival.

Views are obstructed across all room types.

Restaurant is open for breakfast service only, 7 days a week (excluding Public Holidays). Bar is open Friday and Saturday night for drinks only (excluding Public Holidays)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 60 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 40 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2616 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
W
Wang • couple • tw
10
2026-05-31 • via Nuitee
P
Page • couple • au
9
2026-05-30 • via Nuitee
S
stacey • couple • au
10
2026-05-29 • via Nuitee
C
Christian • family_with_children • au
8
2026-05-26 • via Nuitee
S
Sedman • solo_traveller • au
7
2026-05-25 • via Nuitee
C
Claire • couple • au
7
Great location
Pros:

Location and size of room

Cons:

Breakfast was very average and cold

2026-05-24 • via Nuitee
K
Kerry • solo_traveller • au
10
2026-05-24 • via Nuitee
S
Sasha • couple • au
10
Perfect location!
Pros:

Super convenient location for concerts at Marvel Stadium. Room blocks out so much noise

Cons:

I feel it would be better to have booking for parking, such a hassle to park there

2026-05-24 • via Nuitee
K
Kathy • extended_group • kr
8
2026-05-23 • via Nuitee
A
Avei • family_with_children • au
5
Pros:

Location

Cons:

Bed was old

2026-05-23 • via Nuitee
B
Belinda • solo_traveller • au
9
Pros:

easy access, friendly check in, comfortable

2026-05-22 • via Nuitee
B
Brett • couple • au
6
2026-05-22 • via Nuitee
J
Jeff • couple • au
6
Could have been better
Pros:

Close to the football ground

Cons:

The check in staff didn’t have much of an idea
Took far to long check in

2026-05-22 • via Nuitee
J
Jordan • solo_traveller • au
9
Cons:

Shower head dropped all night

2026-05-21 • via Nuitee
J
Jordan • solo_traveller • au
9
2026-05-21 • via Nuitee
M
Masoud • solo_traveller • au
9
2026-05-20 • via Nuitee
A
Ally • solo_traveller • au
5
Pros:

Convenience to Marvel stadium. Easiness of using public transport.

Cons:

No clear instruction on how to enter or where to park to go to reception. For the price to pay and not have modern facilities. Limited natural lighting. No cleaning products for glasses or bathroom area.

2026-05-18 • via Nuitee
G
Gwen • couple • au
9
Great hotel, great experience. Highly recommend and will definitely return.
Pros:

Great location, lovely, modern suite. Very comfortable.

Cons:

Female bar staff was quite short and dismissive. Perhaps having a bad day?

2026-05-18 • via Nuitee
K
Karlin • family_with_children • au
10
Pros:

Pepper motel is in a great location, we came on the train and was going to the football at marvel stadium so everything was in walking distance. The rooms were clean and the staff were friendly and even got us an early check in. We had the buffet breakfast which was all very nice. The beds were comfortable especially the nice soft pillows. We will definitely be staying here again. Thanks Peppers

2026-05-18 • via Nuitee
M
Mousley • couple • au
1
2026-05-18 • via Nuitee