Peppers Southern Cross Melbourne

Hotels
•
Peppers
8.6 (2716 reviews)
679 La Trobe Street , Melbourne , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Professional staff
Cons:
Poor cleanliness in some areas
Slow check-in process
Limited food options

Categories

Cleanliness
7.99
Guest reported issues with kettle cleanliness and missed housekeeping.
Service
8.46
Service was acceptable but some guests experienced slow service during check-in.
Location
9.5
Location is praised across multiple reviews for its proximity to attractions.
Room Quality
8.95
Rooms are described as comfortable and spacious.
Amenities
8.48
Some amenities like the pool are good but the kitchen wares were lacking.
Value for Money
8.44
General sentiment is positive for value, but some amenities need improvement.
Food and Beverage
7.99
Breakfast options were noted as limited; guests expressed disappointment.
Overall Experience
8.96
Mixed experiences with both positives and negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Luxurious Amenities
Peppers Docklands offers an outdoor pool and fitness centre, perfect for relaxation and staying active during your stay. The air-conditioned rooms are equipped with modern facilities, ensuring a comfortable experience for all guests.

Convenient Location
Situated just 300 metres from Marvel Stadium, and 1.4 km from the Melbourne Convention and Exhibition Centre, Peppers Docklands provides easy access to key attractions in the city. Additionally, being only 18 km away from Tullamarine Airport, it's a convenient choice for travelers.

Dining Experience
Indulge in a delicious breakfast service at the on-site restaurant, open 7 days a week. On Friday and Saturday nights, unwind at the bar with a selection of wines and spirits. With a 24-hour front desk and excellent facilities, Peppers Docklands ensures a memorable stay in Melbourne.

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.

Please note that guests must sign the properties Terms of Stay. The property will be in touch after booking to provide these.

Please note this property offers on-site parking at $45 per night for self-parking or $60 per night for valet parking. Parking spaces are limited and subjected to availability upon arrival.

Views are obstructed across all room types.

Restaurant is open for breakfast service only, 7 days a week (excluding Public Holidays). Bar is open Friday and Saturday night for drinks only (excluding Public Holidays)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 2716 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
W
Warwick • family_with_children • au
1
Stay somewhere else
Pros:

Nothing

Cons:

There was no one at reception on a 830pm arrival. The room was small, had a view of the top of a parking garage. No cuttlery. My bath mat was nicely draped over the toilet for some unknown reasons and the king bed was 2 beds pushed together, one mattress worse than the other

2026-10-17 • via Nuitee
A
Adhikari • family_with_children • au
9
2026-10-17 • via Nuitee
H
Hannah • couple • au
10
Pros:

Staff were very friendly. Hotel was next to a tram stop, and close to ammenities which was lovely.

2026-10-15 • via Nuitee
R
Ryan • couple • au
9
Close to everything
Pros:

The location was convenient for an event at the stadium

2026-10-15 • via Nuitee
J
Jason • solo_traveller • au
10
Short, comfortable very appropriate for my needs
Pros:

Great location, used the tram mostly. Only stayed one night but reception guys were very helpful, even stored my bag after i checked out as i had an appointment that ran most of the day!

Cons:

Wifi was a bit difficult to login to on my phone, again, the reception guys were great, helped me out and got it working!

2026-10-15 • via Nuitee
S
Stacey • couple • au
9
2026-10-14 • via Nuitee
Y
Young • family_with_children • au
10
Lovely stay
Pros:

Loved the location, comfortable beds

Cons:

I would have like netflix

2026-10-14 • via Nuitee
D
David • couple • au
4
Bar was poorly stocked and the room very small otherwise good
Cons:

Very small room t

2026-10-11 • via Nuitee
H
Hossein • solo_traveller • au
7
Pros:

The price is higher than facilities of it’s room

2026-10-10 • via Nuitee
K
Kerryn • family_with_children • au
10
Was great value for money I got a deal on bookings
Pros:

Modern and clean

Cons:

Couldn’t find the pool

2026-10-10 • via Nuitee
C
Catherine • couple • au
10
Great spot!
Pros:

Comfy bed

Cons:

Bathroom light switch

2026-10-09 • via Nuitee
R
Rebecca • solo_traveller • au
7
Pros:

Location, right nezt to Marvel perfect.

Cons:

Def not 5 star accomodation but enjoyed stay

2026-10-08 • via Nuitee
B
Bernard • extended_group • au
10
Great Place
Pros:

Sevice

2026-10-07 • via Nuitee
C
Christine • couple • au
10
2026-10-07 • via Nuitee
N
Naomi • solo_traveller • au
6
It was pleasant, the staff were friendly, the room was nice, good location
Pros:

The staff were friendly on check in, the room was nice, great big shower and I even had a little balcony

Cons:

The mattress was very soft (I sunk into it) - I spoke to 2 different staff members about it who told me that the hotel was waiting for new mattresses to be delivered and would check if there was a better room for me and call me with an update but I never received a call / update on that. Unfortunately I wasn't very well whilst staying at the hotel so spent longer in my room than expected - it would have been nice to have had a firm mattress to sleep in which wasnt the case. I wish I had been informed on booking the hotel as I may have chosen a different one.

I also couldnt connect to my Netflix on the Tv, it would have been good to have that option.

I also asked the cleaner when servicing my room for some clean glasses - she then went into the bathroom to wash them out then put them back in the drawer.. I didnt think that was very 'clean'.

2026-10-07 • via Nuitee
K
Kessara • family_with_children • au
9
2026-09-19 • via Nuitee
A
Alicia • family_with_children • au
10
2026-09-18 • via Nuitee
B
Bernard • solo_traveller • au
10
Pros:

Service location

2026-09-18 • via Nuitee
S
SHU-FANG • couple • tw
10
2026-09-15 • via Nuitee
M
Michael • couple • au
7
2026-09-15 • via Nuitee