Shangri-La Apartments

Hotels
Shangri-La Group
8.7 (708 reviews)
1, Anderson Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious apartments
Cons:
Old rooms
Breakfast quality

Categories

Cleanliness
8.61
The apartments were spacious and clean, but some updates are needed.
Service
9.38
Staff were very friendly and helpful, eager to assist.
Location
9.42
Great location near shopping and other facilities.
Room Quality
8.17
The apartment was old and needs renovation.
Amenities
9.2
Good amenities including a nice pool and family-friendly facilities.
Value for Money
8.36
Good value considering location and amenities, though some rooms need updating.
Food and Beverage
7.41
Breakfast options were poor and service at meals could be improved.
Overall Experience
9.08
Overall a great stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:33

Property Description

Luxurious Accommodation with Convenience
Situated near Orchard Road, Shangri-La Apartments offers 5 dining choices, an outdoor pool, spa, and tennis court. Enjoy free WiFi, parking, and shuttle services.
Relaxation and Wellness
Indulge in the spa pool, steam room, fitness center, and business facilities. Benefit from the 24-hour front desk and services like grocery delivery and babysitting.
Home Away from Home
Experience spacious living areas, fully-equipped kitchens, and entertainment amenities. Dine at the various restaurants in Shangri-La Singapore.
Book now for a memorable stay at Shangri-La Apartments!

Important information:

Housekeeping services is three times per week, except on Sundays & Public Holidays.

The tax amount which is set out in the Reservation Details and payable by the guest shall be subject to changes based on the prevailing tax rate at the time of payment of the applicable room charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for S$ 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 708 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.42
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 9.08
E
elena family_with_children th
10
2026-04-03 via Nuitee
M
mandip family_with_children gb
8
Good family hotwl
Pros:

Rooms spacious, big beds, lots of wardrobe space.
Loved kitchen but also could do with a upgrade

Cons:

Jacuzzi was dirty and down. Pool area could do with a upgrade .
Apartment are serviced but bedsheets not changed

2026-04-01 via Nuitee
N
Nicola family_with_children au
10
Highly recommend
Pros:

The Shangari-Le apartments were absolutely beautiful and the staff were amazing, this is somewhere I would highly recommend and I would love to go back and stay there again

Cons:

There was not one thing about the Shangari-Le that I did not like

2026-04-01 via Nuitee
B
Barbara couple de
10
Jederzeit wieder
Pros:

Riesen Buffet

Cons:

Frühstück zu viele Menschen, hektisch

2026-03-31 via Nuitee
J
John couple gb
8
Perfect location. Wonderful service
Pros:

Location, staff, comfort

Cons:

Getting a little dated.

2026-03-29 via Nuitee
M
MAHENDRA couple us
10
Very comfortable and enjoyable stay.
Pros:

We lived for 11 years almost next door. So we always enjoy staying here, it’s like home coming for us.

2026-03-29 via Nuitee
J
John extended_group nl
9
Amazing place to stay
Pros:

Very comfortable apartment to stay with family of 5 adults. Besides very comfortable bed rooms, there is a living area and a well equipped kitchen. The staff is excellent and you can use the facilities of the hotel as well

2026-03-28 via Nuitee
G
Gaurav family_with_children in
8
Pros:

Everything was good but cleaning was done only twice in 6 nights! That was annoying

2026-03-27 via Nuitee
G
Glenys family_with_children au
8
Pros:

Fabulous pools and gardens.
Large rooms with good facilities. Quiet but convenient location with a shuttle bus service. Nice Italian resturant that could cater for food allergies.

Cons:

The spa at the apartments need some renovation and really doesn't work. We had a leaky hose in the bathroom which spilled onto the floor. And unfortunately a member of housekeeping took a new shopping bag from our room. A did expect they would replace it..but not so.

2026-03-26 via Nuitee
R
Rohanita extended_group ae
9
Home away from home - cliche but true.
Pros:

Location, comfort, warm reception, convenience and security.

Cons:

Nothing.

2026-03-25 via Nuitee
R
Rosemary extended_group au
10
We would visit again to enjoy this property.
Pros:

A great location being so close to the main hotel complex. The property was very well maintained and very quiet and extremely comfortable. A home away from home. The welcome pack of groceries was a great surprise.

Cons:

The only thing would be maintaining a consistent temperature of air conditioning in the master bedroom with the fan speed on lowest setting; higher fan speeds was too noisy for sleeping. A minor gripe.

2026-03-24 via Nuitee
A
Antti Isoviita family_with_children fi
9
Pros:

Sijainti erittäin hyvä
Aamiaine erinomainen

Cons:

Aamiaiselle piti kävellä toiseen rakennukseen

2026-03-24 via Nuitee
K
Karen family_with_children au
8
Good.
Cons:

Simple function microwave is more ideal.

2026-03-22 via Nuitee
T
Terence couple au
9
Wonderful accommodation in Singapore.
Pros:

The overall room size was fantastic for a 1-bedroom self contained appartment.

Cons:

Meals were in the main Shangri-La hotel that was very busy, and expensive.

2026-03-17 via Nuitee
C
christine extended_group au
10
Excellent friendly holiday.
Pros:

Clean spacious apartment. They gave us a welcome basket of food to start our stay off. Always helpful with information when we were trying to organize our next day. They provided a curtesy bus to the nearest shopping Centre, where the train station was and also a free bus to Santosa island.

Cons:

Not having enough time in the day to relax more around the pool as there was always something to see or do.

2026-03-17 via Nuitee
T
Theng Theng family_with_children ae
8
We will definitely visit again if there’s promo price again
Pros:

Very comfortable beddings, staff were helpful. Kids Amenities at main hotel were fabulous. Abit pricey but we got the pretty decent rates compared to norm via booking.com so it’s still worth it.

Cons:

Cleaning on alternate days, less amenities and restrictions for apartment guests

2026-03-17 via Nuitee
A
Adriano family_with_children br
10
Pros:

clean, organized and good location

2026-03-17 via Nuitee
C
Chantelle family_with_children au
8
Thanks to Kat and the front office reception team for making this an enjoyable stay and experience.
2026-03-16 via Nuitee
G
Guy couple gb
8
Overall comfortable stay
Pros:

Good size clean apartment. Friendly and efficient staff.

Cons:

Bathroom needs updating. Air conditioning unit was malfunctioning but was replaced quickly.

2026-03-16 via Nuitee
C
Christeen extended_group au
10
Awesome ... fabulous... we are coming again!
Pros:

It was my sister's birthday and the room service meal we ordered was fabulous and then a beautiful birthday cake arrived at our room later in the evening.

Cons:

Not applicable

2026-03-12 via Nuitee