El Rey Palace Hotel

Hotels
8.1 (313 reviews)
Av 20 de Octubre, 1947 , La Paz , bo

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Value for money
Cons:
Cleanliness issues
Service inconsistencies
Breakfast needs improvement
Aging facilities

Categories

Cleanliness
6.85
Multiple mentions of cleanliness issues, particularly dirty towels and bathrooms.
Service
8.35
Occasional negative feedback on service, but generally noted as friendly and helpful.
Location
9.35
Clearly praised in several reviews for being central and convenient.
Room Quality
7.85
Mostly positive comments, but issues with aging facilities were noted.
Amenities
7.85
Amenities like Wi-Fi and breakfast variety mentioned as lacking.
Value for Money
8.85
Generally regarded as a good value, especially considering the price.
Food and Beverage
7.35
Breakfast noted as lacking variety and freshness.
Overall Experience
8.35
Balanced sentiments overall, with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Luxurious Rooms with Hot Tubs
Apart Hotel El Rey Palace offers elegantly designed rooms with hot tubs, free Wi-Fi, and cable TV. The air-conditioned rooms with carpeted floors provide a comfortable stay, some even featuring spacious seating areas for relaxation.

Convenient Amenities and Services
Enjoy a daily buffet breakfast, order drinks and snacks at the on-site bar, and book exciting excursions at the tour desk. Benefit from free parking, packed lunches, and a 24-hour front desk ready to assist with shuttle arrangements to the nearby airport.

Prime Location
Situated just 400 meters from Bolivia Square and close to San Andres University, Apart Hotel El Rey Palace is also conveniently located near a shopping mall. Experience comfort, convenience, and top-notch service during your stay.

Book now to indulge in luxury and convenience at Apart Hotel El Rey Palace!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPB

Location

Guest Reviews

8.1
Based on 313 reviews
Cleanliness: 6.85
Service: 8.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 8.35
C
caroline family_with_children fr
8
2026-08-29 via Nuitee
J
Julian solo_traveller au
10
Pros:

Fantastic hotel with friendly staff

2026-08-29 via Nuitee
J
Julian Samuel family_with_children de
10
2026-08-24 via Nuitee
S
Sebastian Freddy solo_traveller bo
8
2026-08-23 via Nuitee
M
Mateusz couple pl
3
Definitely not worth staying at
Pros:

Hot water, good value for money

Cons:

The staff ordered a taxi for the wrong time. When we arrived, there was no taxi waiting, and we were told that we had to arrange one ourselves.

Even though we arrived quite late, we were given a room that had not been cleaned. We also got stuck in the elevator, and when we reported the issue to a staff member, he did not seem concerned at all.

Both my husband and I became sick after having breakfast at the hotel.

On the day of our departure, a housekeeping staff member was playing music loudly on a speaker at 4 a.m., which was extremely disturbing.

Overall, this was a very disappointing experience, and we would not recommend this hotel.

2026-08-23 via Nuitee
A
Almeida solo_traveller br
8
Pros:

Limpeza, atendimento e tamanho do quarto.

Cons:

Não houve a troca das toalhas.

2026-08-21 via Nuitee
G
Gregorio couple es
7
Tranquilo
Pros:

Llego siempre que puedo a el

Cons:

Tal vez un lavado de cara y mejorar los baños

2026-08-20 via Nuitee
A
Ashley solo_traveller au
6
Pros:

Large room
Nice, helpful staff

Cons:

Very noisy, road noise and within hotel
Uncomfortable bed

2026-08-14 via Nuitee
B
Barbieri extended_group it
8
Pros:

Il personale è stato gentile, ci ha chiamato il
Taxi per andare in stazione l’ultimo giorno. Struttura pulita e accogliente. Colazione buona e varia.

Cons:

Personalmente la mia stanza affacciava sulle scale e la tenda non copriva la luce.

Tempestivo il servizio lavanderia però i panni non erano eccessivamente profumati e alcuni calzini si sono ristretti.

2026-08-12 via Nuitee
W
William Daniel couple ec
10
2026-08-11 via Nuitee
N
Ninoska family_with_children bo
8
Comodidad
Pros:

La habitación es muy cómoda

2026-08-11 via Nuitee
M
maria teresa solo_traveller ar
8
Pros:

Todo

2026-08-06 via Nuitee
G
Gabriela solo_traveller bo
9
Pros:

Buen trato y atención desde que llegamos, bonita las instalaciones, el buffet del desayuno 10 puntos.

2026-08-05 via Nuitee
L
Luchex solo_traveller bo
10
2026-08-04 via Nuitee
E
Eder Alonso solo_traveller co
10
Pros:

Excelente servicio

2026-08-04 via Nuitee
P
Pierre-Elie extended_group fr
4
Je ne recommande pas.
Pros:

L’emplacement

Cons:

Personnel incompétent, chambres assez bruyantes et mauvaises odeurs dans les chambres.

2026-08-03 via Nuitee
J
Jakob solo_traveller at
7
Used to be Grand (pictures out of date)
Pros:

The hotel *used* to be very grand. That means you can expect everything a top notch hotel in the 80s? would have had. The room was very big and so was the bathroom. Elevator, nice Staff, fast wifi. Nice dark-wood furniture. Good location.

Cons:

But most things show a lot of age and are in desperate need of an update. The heating didn't work (same with hot water) and was too loud to be used at night, the windows were rather drafty, the appliances are very old and yellowed from age. Some things were close to falling apart. Especially in the bathroom you notice the age. The room gets very cold at night - they try to compensate with thick layers of blankets. The pictures they use for advertising are more than biased and out of date.

2026-07-19 via Nuitee
D
Daniloarranz solo_traveller bo
10
Pros:

La. Comidad

Cons:

Todo bien

2026-07-16 via Nuitee
R
Ricardo De Stefani solo_traveller it
10
2026-07-11 via Nuitee
R
Ricardo De Stefani solo_traveller it
10
Pros:

Tudo excelente.
Atendimento da recepção e restaurante.
Cafe da manhã perfeito.
Quarto amplo, cama confortável e chuveiro quente.

2026-07-11 via Nuitee