The Hi-Lo, Autograph Collection

Hotels
Marriott
8.8 (171 reviews)
320 SW Harvey Milk Street, Portland, Oregon, 97204 , Portland , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great downtown location
Comfortable rooms
Cons:
Some maintenance needed
Noise from the street

Categories

Cleanliness
8.69
General cleanliness was mentioned positively, but some areas need attention.
Service
9.16
Staff were consistently mentioned as friendly and helpful.
Location
9.2
The hotel is in a prime downtown location, within walking distance of many attractions.
Room Quality
8.15
Rooms described as comfortable, but some noted they could use improvements.
Amenities
8.68
Positive sentiments about gym facilities but some lighting issues reported.
Value for Money
8.64
Overall value considered acceptable for the location and services provided.
Food and Beverage
8.69
On-site restaurant received positive feedback for quality.
Overall Experience
9.16
Overall experiences were highly positive with minor logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:16

Property Description

Experience the vibrant charm of downtown Portland at The Hi-Lo, Autograph Collection, where comfort meets sophistication.

Luxurious Accommodations
Indulge in one of our 120 individually decorated guestrooms featuring plush pillowtop beds, heated floors, and Smart televisions, ensuring every stay is both cozy and technologically advanced.

Dining and Social Hub
Savor delightful culinary experiences at Hubers, our on-site restaurant, where a satisfying meal awaits. After dinner, unwind in our contemporary bar/lounge with a refreshing drink.

Unmatched Amenities
Stay connected with complimentary wired and wireless internet, utilize our well-equipped business center, and keep fit at our state-of-the-art fitness center. Plus, our dedicated concierge services help ensure your every need is met.

Don't miss out on the chance to immerse yourself in this Portland gem—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 171 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
C
cynthiacZ4570GI Couples Willamette Valley, Oregon
8
Completlely remodled old hotel downtown
Pros:

We did not stay the full night as we were only there to dress for a formal event we were attending. However we rested and were in the room for four or five hours and go a good feel for the experience. As the building is rather old I believe, the rooms ceilings and walls have been striped down to the structural supports, though some local wood had been added to soften the effect. As someone who doesn't care for the "industrial" esthetic I can say though not huge the room was comfortable enough and seemed to be kept in good order, I did not find fault with the mattress and rested easily. The bathroom could use more lighting but it was adequate for evening makeup and very elaborate hair.

2025-11-02 via Tripadvisor
G
Gina family
6
Pros:

Stay was okay but area was not the greatest.

2025-10-12 via Nuitee
M
Marc_and_Kim_Z Family Saint Louis, Missouri
8
Not a bad stay in downtown
Pros:

Great for the location. Everything was within walking distance.

Staff was super nice and the hotel was clean. A bit loud but you are downtown Portland.

Could use some TLC in the room. Stains on the furniture could be cleaned very easily and the TV needs replaced. Manager even said so on the television. lol

2025-10-07 via Tripadvisor
S
SC_Globetrotter Family
8
Lovely spot in downtown!
Pros:

Great spot downtown, sitting atop the iconic Huber’s restaurant. Drew, at registration, was fabulous. Overall, the staff were friendly and helpful.

The place itself has a cool, modern vibe. Our room was on the top floor and had high concrete ceilings.

The gym is on the basement level and had ample equipment. The lighting was too dim for my taste and other than that, we really enjoyed our stay!

2025-10-04 via Tripadvisor
E
Ellen
10
Pros:

Spa and swimming pool is outdoor and looks not so clean so we did not use it.

2025-10-03 via Nuitee
T
Troy partner
10
Pros:

We enjoyed our stay the staff was great and property is very clean the lobby is a little dated but rooms were comfortable and bathrooms very nice. Must be aware of your surroundings being in city many homeless people in area.

2025-10-02 via Nuitee
E
enriquetG3316LX Couples Salem, Ohio
10
Some minimal details
Pros:

Everything was fine at first, they gave me a different room than I requested, but I let it be known at the reception and they quickly solved the problem and gave me the one I had chosen, then I have a higher charge than I had scheduled and the receptionist told me that it is a temporary charge and that I would be reimbursed at the end of the stay but they have not yet reimbursed me for that extra charge, I hope it does not take longer than necessary.

2025-10-01 via Tripadvisor
J
JoePegScreenName Couples Little Compton, Rhode Island
10
We really liked Hi-Lo Portland!
Pros:

Really great hotel in a good location. Nice room. On-site restaurant/bar. We were able to walk to meet friends at local bars/restaurants. Excellent staff.

2025-10-01 via Tripadvisor
A
alisters766 Couples
10
Wonderful Stay at the Hi-Lo Portland
Pros:

We had an incredible stay at the Hi-Lo while visiting Portland. The staff at the front desk were super friendly and welcoming, which set the tone right away. When we stopped by the bar, Vivi was such a delight to chat with—she was incredibly engaging and made our afternoon even better. The only small drawback was that one of the elevators was out of service, which made wait times a bit longer. Even so, it didn’t take away from the overall experience, and we would definitely choose to stay here again on future visits.

2025-09-27 via Tripadvisor
M
markmG8724XG Business
10
Great Team!!
Pros:

Love this hotel and this team. Stay her often and always quiet, clean and neat hospitality!!

Been coming here for years as I travel her often and always the best.

Thank You for always being the best hosts!!

2025-09-25 via Tripadvisor
M
M575XTjonathans Couples
8
Nice stay.
Pros:

The hotel is nice and staff were great. We would stay here again. Some great food trucks are nearby. Had breakfast at site and food was good.

2025-09-18 via Tripadvisor
S
sarah
8
Pros:

Nice and affordable

2025-09-16 via Nuitee
A
Anna
10
Pros:

The Hotel is very nice and clean. I love the staff. Highly recommend!

2025-09-14 via Nuitee
J
jeremycI6226RI Business
10
The only place I stay in Portland
Pros:

Amazing staff, fantastic service, great food, and the perfect location. Stay here every time I visit Portland. Highly recommend.

2025-09-12 via Tripadvisor
A
Ashley June partner
10
Pros:

Staff was very welcoming, GREAT recommendations

2025-09-12 via Nuitee
N
Nischal Arkali
10
Great hotel!! Highly recommend!!!
Pros:

We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.

2025-09-03 via Nuitee
L
Luisita family
10
Pros:

Clean & Quiet

2025-08-31 via Nuitee
L
Lyndsey
10
Pros:

Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.

2025-08-28 via Nuitee
T
Tamore family
10
Pros:

I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol

2025-08-27 via Nuitee
M
Megan
8
great hotel; bad area
Pros:

Hotel was great, but neighborhood is currently really bad

2025-08-26 via Nuitee