Palazzo Dama

The unhospillity people on reception.I receved allergy.I have not one day electricity.
The room cleanced one day after 3h pm.Every day i explaned situaton and nothing.
shower gel and shampon are closed .it is not possible to open.For the prices in this hotel is very poor.And i will see about my allergy on zhe face..
Belgrade

I’ve been treated to a trip here by our daughter who’s been before and says only great things I’m looking forward to seeing this amazing city
I’ve been messaging the concierge direct & I can honestly say they have been incredible extremely helpful on finding restaurants organizing airport transfers etc
My last trip to Italy was traveling to Venice on the orient express & although it was a magical trip & the cippriani was beautiful everyone I speak to tells me Rome is by far a beautiful city can’t wait to post pictures & I’m looking forward to staying here for a few days while we explore the city with the hep of the fantastic concierge team

Thanks guys

The property is very beautiful and thoughtfully designed, with a pleasant atmosphere throughout. The service was good and the staff were helpful and welcoming during the stay. The rooms were spacious and generally clean, although some areas could benefit from renovation or a refresh. In terms of location, it is a bit far from the main tourist attractions, but this wasn’t a major issue and can actually be a good option if you’re happy to explore the surrounding area or enjoy a quieter setting.

⭐ 1/10 – Extremely disappointing stay. Would never return.

I had an incredibly unpleasant experience at Palazzo Dama and strongly advise others to avoid this hotel. For the price they charge, the quality is absolutely unacceptable.

The room was poorly maintained, far from the “luxury” they advertise. Basic cleanliness seemed to be optional — dusty surfaces, worn furniture, and an overall feeling that the space hadn’t been properly cared for in a long time. The service was equally disappointing. Staff were indifferent at best and completely unhelpful when issues were raised. Any request felt like an inconvenience to them.

The general atmosphere of the hotel simply does not match its marketing or its price. Whatever charm or elegance this place once had is long gone. There are countless better hotels in Rome that actually deliver on service, comfort, and value — this is not one of them.

I deeply regret choosing Palazzo Dama and would strongly recommend booking elsewhere.

Let me start off by saying that this is the third time I stay at this hotel in Rome. (First time was 2017 and it was fantastic). Beautiful dining room and pool area. The hotel is walking distance from many restaurants and shops. Breakfast was ok but not everything on the menu was included. You have to pay extra if you order pancakes or eggs Benedict. I felt like the hotel this year needs renovations especially the gym and also needs proper training of staff. If you book there don’t expect 5 star treatment from the front desk or from the waitress during breakfast.

Certainly not a 5 star property. Found the rooms very small, even for a junior suite. Furnishing worm and some broken, bed frame was torn. Poor housekeeping, Towels not refreshed and no turn down service. As a solo traveller was not comfortable walking to the hotel location at night. Rome has better options than this dated property.

We had a great time at the hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the atmosphere was relaxing. The location was convenient, and we really enjoyed the facilities. Overall, it was a wonderful stay, and we would definitely come back.”

Lovely stylish Hotel with a beautiful garden and pool area, perfect for the hot weather when we stayed. Staff are professional and helpful.
Below expectations for a five star hotel and some areas which were important to us – firstly the junior suite with lounge area was a bedroom with a sofa in the hall opposite the bathroom – not really a lounge area. The extra bed was on an angle and collapsed and Hotel wanted to charge us for this. Aircon was key on a 35° weekend – the room had two units – one in the bedroom was the most important but didn’t work, 27° on the remote temperature it was very hot to sleep – they gave us a fan but did not fix the air-conditioner - They told us it was a blank conditioner, wasn’t meant to work and the room was fine. After I mentioned the remote control it was removed when we were out.We booked direct to take advantage of the complementary drink and bottle of Prosecco on arrival, early check-in and late checkout however none of those were offered and in the end, we had to ask. There were a few maintenance issues as well – toilet was loose and moved, toilet roll holder was coming off the wall, showerhead was leaking down the handle and wouldn’t stay in place so we had to hold it, sink plug didn’t work. We did notify the maintenance issues to be fixed when we left. Overall, it was still a lovely day, but just below Par for a five star cost and expected experience.

Our experience was somewhat disappointing for a three day visit to Rome ending out a trip to Italy.

Pros:
- good location near the Piazza Del Poppolo with good shopping and easy walk to the Spanish steps and other main sites
-service was good across the board from check in to the wait staff and porters
-pool- but NOT for families with younger children
- large and beautiful bathroom which is rare in Rome

Cons:
- The AC was not working and after walking around in the heat all day in Rome, the last thing you want is a room that is hot. We asked them to look at the unit but they couldn’t have it serviced until the next day. They gave us a fan to help with sleeping and we didn’t want to deal with changing hotels since we were in the city for such a short amount of time. They did offer to change rooms but we were out all day and also didn’t want to deal with the hassle.
-continental breakfast is included but it was really sparse.
- the pool was small and not for families. If you have older children that just want to cool off it’s fine but it’s more of an adult atmosphere so keep that in mind if you’re traveling with kids.

Outstanding

A really beautiful hotel in a wonderful location. The staff were lovely and we absolutely enjoyed our weekend there. Breakfast was wonderful, especially eating outside in the sunshine. Our room was great and the staff were very helpful with all of our many enquiries.

I recently stayed at Palazzo Dama in Rome and was very disappointed with the value for money. The rate was close to $1,000 per night, but the experience fell far below expectations. The room was extremely small, outdated, and lacked any luxury feel — it honestly wouldn’t be worth even $100/night elsewhere. The building itself is old, narrow, and uncomfortable, and there is no parking available, which adds further inconvenience.

That said, the staff were outstanding — friendly, helpful, and genuinely kind throughout our stay. Their professionalism and hospitality were the highlight of the experience and the only reason this review isn’t rated lower. They made us feel welcome and supported, even though the physical condition of the hotel didn’t meet expectations.

Unfortunately, despite the beautiful photos online, the hotel doesn’t reflect a five-star experience in reality. For this price, you can find much better options in Rome.

Lovely hotel

We were here for a Welcome party with our friends the night before a Wedding and to say it was beautiful is an understatement. Food was amazing. Loved the decor; atmosphere A+; the grounds were beautiful and surrounded by other beautiful architecture.

Lovely hotel - a few tweaks and it would truly be five star.

The Hotel Dama is beautiful! The front desk staff is pleasant and helpful. Our room was lovely (though a bit inefficient for two large bags). It is also very well situated for walking to all the monuments, restaurants and shopping. We were disappointed that the onsite restaurant was Peruvian. Why, in the heart of Roma? Also, though the garden and pool area is a beautiful spot to relax, the poolside service was not good. We were overall content with our stay.

Reading the reviews below, I guess selecting your room is pretty critical to the assessment of your stay at Palazzo Dama. We had room 208 (the two windows on the upper left of the photo above), a junior suite, and couldn't have had a more enjoyable stay. The traffic noise was a bit of an issue, but that's not the hotel's fault. Our room was spacious and comfortable, the lobby, restaurant and pool area were beautiful and relaxing. The service was great, and the concierge staff very helpful and welcoming. And the location is perfect for walking all around Rome. Highly recommended!

Always a joy to stay here. The pool is a gem

Beautiful hotel, large clean rooms with a selection of pillow. Staff really helpful. Centrally located, close to the Spanish Steps and a Metro Station. Great pool, day spa, bar and restuarant facilities. Highly recommend this hotel for a relaxing stay.

Great location, very close to shopping, city center and great restaurants.
Staff was friendly, helpful and felt at a great hotel!
I would recommend the hotel to people coming on business as well as pleasure!
The fact it has a pool made our stay during the summer incredible !