Hotel Casa Hintze Ribeiro

The hotel was in a perfect location. There were five or six restaurants right on the street as well as a couple of coffee bars.

The staff not have been more accommodating. They were all very friendly specifically Pedro at the front desk and Vanessa the breakfast manager. The free plentiful breakfast was an added bonus. The hotel had free parking as well. Our room had a terrace and was basically a 750 sq. ft. apt. With full kitchen amenities. I highly recommend!!

Wonderful staff!! Great location and convenient parking garage next door!

Staff were welcoming and helpful. Room was clean; bathroom smelled a little musty, but it's an old building. Breakfast was pretty basic. We were "upgraded", although we had purposely booked a room with a terrace? Apparently the room we booked would have just been a twin bed, although it did not read that way on Expedia.
Area was very walkable with lots of dining and shopping options.
The POOL...unusable as it was taken over by pigeons. Pigeons in the pool, around the pools...which means bird poop everywhere.

Perfect location, very helpful staff, clean rooms

Brief one night stay here but good enough room. Paying extra for a terrace was worth it for some fresh air although it’s enclosed by walls so a little claustrophobic. Bathroom could do with better maintenance as shower tiles had black mould on them. Although we’d paid for breakfast we had to leave too early so took the packed breakfast instead. This wasn’t great, soggy sandwiches and croissants. Excellent location.

Outstanding service by Sofia M and her Guest Relations Team!!!! Room spacious and the Balcony was an added bonus. Caring and helpful staff thruout......quaint location and close to everything, easy walk to the Marina and shops and the street the hotel is located on hosts some great restaurants. Friendly and helpful staff, they take care of every detail.....they made our stay an amazing experience, beautiful island, Ponta Delgada has been on my wish list and it did not disappoint. Thanks again.... Gigi & Shawn K. - Boston- USA

Exceptional room.....private, spacious, clean and the Balcony was just perfect to capture the views.

Convenient location for sightseeing tours.

Good location the staff was amazing Sofia was great she help us with information.
They provide park for my rental(smal car only ahahahah)
All good
If go back to ponta delgada gonna be my stay

difficult parking, call them for directions and dont follow google maps

Breakfast and parking were convenient. The wine and the poetry on the carpet were lovely.

I didn’t sleep for more than an hour as you could hear bar noise until 4am every night. I asked to change rooms but they were apparently full. They said they’d move me up a floor but still at front of hotel so didn’t see the point. I did request a quieter room when booking. Car park was full when we arrived and when we did get a spot, it was almost impossible to park. Awful. I was exhausted as I didn’t sleep a wink. Actual hotel and staff were nice though. Made me cut my holiday short and book a flight home as I was exhausted.

Very nice place at the historical center of the city

We REALLY enjoyed staying at the Casa! Sophia directed us to a different room on nights 2 and 3 and we couldn't have been happier with her recommendation.
She and the rest of the staff are delightful. Breakfast was lovely and gave us a super start to our days.

Good location very central location

It was great for our purposes.

This is a nice mid-range hotel, well situated for exploring Ponta Delgada. The room was clean and comfortable and the staff were extremely helpful (including arranging a taxi and take away breakfast on the day I had a very early flight). He only drawback is the noise from the local bar, which had loud music and raucous singing until 2am on Sunday morning.

Awesome

This hotel was great except for the breakfast which was lacking.

We stayed in the 4th floor suite which had not one but two terraces. The room was huge, comfortable and had everything we needed. The kitchenette with induction hob and microwave is useful for preparing meals in the room although we think the fridge didn’t work unless you have the key card in the room for electricity. Nicely decorated as is although some more colour/wall decorations would make the place feel a bit more lively. The reception staff are friendly and helpful, especially when we asked them to book the excellent spa with jacuzzi. Breakfast was nothing out of the ordinary but fine. Location is very convenient right in the centre of PDL with many bars and restaurants around.