Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive staff
Comfortable rooms
Good value for money
Cons:
Limited food options
Distance to city center

Categories

Cleanliness
9.46
Guests repeatedly mentioned cleanliness in their reviews, highlighting the well-maintained environment.
Service
9.43
There were multiple positive comments on the staff's attentiveness and helpfulness.
Location
8.97
Location received mixed reviews but was generally seen as good, despite some noting the distance to the city center.
Room Quality
9.42
Reviews praised the comfort and quality of the rooms.
Amenities
8.45
Some guests noted the lack of food and beverage options, affecting the amenities score.
Value for Money
9.41
Numerous reviews highlighted the hotel as a great value for the price paid.
Food and Beverage
7.46
Guests expressed disappointment regarding the lack of food services.
Overall Experience
9.43
Overall, guests had a very positive experience, as indicated by their willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Modern Rooms with Free Wi-Fi:
Hotel Casa Blanca in Chetumal offers spacious rooms with modern décor and complimentary Wi-Fi, ensuring a comfortable stay with seamless connectivity.

Convenient Location and Parking:
Located just 5 minutes from Chetumal International Airport, guests can easily reach the hotel. With free private parking available, you can explore the city hassle-free.

Nearby Attractions and Easy Access:
Explore the rich culture at the Museum of Mayan Culture just 1 km away or visit the city’s Biouniverzoo at a close distance of 3 km. Don't miss out on a trip to the stunning Laguna Bacalar, only 30 minutes by car from Casa Blanca.

Experience comfort and convenience at Hotel Casa Blanca. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Location

Guest Reviews

9
Based on 914 reviews
Cleanliness: 9.46
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 9.43
V
Vega couple mx
10
2026-08-29 via Nuitee
R
Rosado family_with_children bz
8
Overall, the stay was good.
Pros:

very comfortable room.

Cons:

One of the two rooms was worn and needs some maintenance . The bathrooms, specifically the shower tiles could do with a little scrubbing.

2026-08-27 via Nuitee
V
Victor solo_traveller mx
10
Pros:

El servicio.

2026-08-25 via Nuitee
K
Keren Yasbeth solo_traveller mx
10
Ampliamente recomendado.
Pros:

La ubicación, las instalaciones.

Cons:

No aplica

2026-08-25 via Nuitee
M
María Cristina couple ar
3
Una lamentable estadía
Pros:

No daré explicaciones

Cons:

Lo que no me gustó , y es el motivo del bajo puntaje, es que no se respetaron las pautas por la que elegí este hotel.
En el contrato de la reserva dice claramente “no se necesita pagar por adelantado “ Grande fue mi sorpresa cuando me entero que ya lo habían debitado de mi cuenta diciendo que es Booking el que realiza el cobro. Tampoco me pudieron mostrar la fecha del cobro ni la hora. Estuvimos recorriendo México durante 45 días. Fuimos a 16 hoteles todos reservados a través de Booking y en todos los casos se respetó la modalidad “no se necesita pagar por adelantado “. Era el último hotel de nuestra recorrida. Siempre dividimos la cuenta entre los dos huéspedes, pagando la mitad cada una. Me parece una falta GRAVÍSIMA. Me vi completamente perjudicada y estafada.

2026-08-24 via Nuitee
R
Rosado couple bz
9
Would stay here every time we travel to Chetumal.
Pros:

Comfortable bed. Clean room.

2026-08-19 via Nuitee
R
RAMON solo_traveller mx
8
2026-08-07 via Nuitee
L
Laura extended_group us
9
Hotel centrico, limpio y tranquilo.
Pros:

Buen lugar, limpio y agradable. El personal muy atento, buena ubicacion porque a pie puedes llegar al malecon y a varios restaurantes.

2026-08-06 via Nuitee
J
Jenny solo_traveller mx
10
Ideal para descansar
Pros:

Para un largo viaje, las camas ofrecen un gran descanso. Habitación limpia, café disponible en el lobby todo el dia.

Cons:

No tengo queja de nada

2026-08-05 via Nuitee
C
Cosmin extended_group ro
10
Good sleep in Chetumal
Pros:

Good sleep, very clean accommodation, spacious hotel room, and well maintained, very well equipped. A really good place for transiting or even longer stays in peaceful Chetumal.

2026-08-03 via Nuitee
R
Rudi couple it
7
2026-08-03 via Nuitee
N
niccolò solo_traveller it
7
2026-08-03 via Nuitee
I
Ilona couple de
9
2026-07-22 via Nuitee
J
Julio couple us
10
2026-07-18 via Nuitee
E
Elizabeth couple mx
9
Pros:

Todo estaba muy limpio y cercano a puntos de interés los colchones y las almohadas muy cómodas y el personal muy atento .

Cons:

Nada

2026-07-18 via Nuitee
H
Héctor solo_traveller mx
8
Pros:

Su ubicación y el tamaño de sus habitaciones.

Cons:

El tamaño de sus baños y tienen la apariencia de sucios y descuidados, con demasiado olor a humedad.

2026-07-17 via Nuitee
T
Tomasz solo_traveller us
9
Pros:

Nice place for a short stay. The room was clean and spacious and the staff very kind.

Cons:

A bit far from the downtown area and there was some black mold by the air conditioner. The noise from neighbors could be heard, so it may be worth getting a room higher up, but this renders the wifi connection weaker.

2026-07-13 via Nuitee
T
Tomasz solo_traveller us
9
Pros:

Very clean and comfortable in the room and the service was excellent.

Cons:

There was some black mold by the AC unit and the neighborhood noise definitely could be heard in the room.

2026-07-13 via Nuitee
H
Héctor solo_traveller mx
8
Pros:

La ubicación y el tamaño de la habitación.

Cons:

El tamaño y la incomodidad del baño.

2026-07-11 via Nuitee
A
Aida solo_traveller mx
9
Cumple con lo mencionado
Pros:

La habitación está limpia

2026-07-10 via Nuitee