Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive staff
Comfortable rooms
Good value for money
Cons:
Limited food options
Distance to city center

Categories

Cleanliness
9.46
Guests repeatedly mentioned cleanliness in their reviews, highlighting the well-maintained environment.
Service
9.43
There were multiple positive comments on the staff's attentiveness and helpfulness.
Location
8.97
Location received mixed reviews but was generally seen as good, despite some noting the distance to the city center.
Room Quality
9.42
Reviews praised the comfort and quality of the rooms.
Amenities
8.45
Some guests noted the lack of food and beverage options, affecting the amenities score.
Value for Money
9.41
Numerous reviews highlighted the hotel as a great value for the price paid.
Food and Beverage
7.46
Guests expressed disappointment regarding the lack of food services.
Overall Experience
9.43
Overall, guests had a very positive experience, as indicated by their willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Modern Rooms with Free Wi-Fi:
Hotel Casa Blanca in Chetumal offers spacious rooms with modern décor and complimentary Wi-Fi, ensuring a comfortable stay with seamless connectivity.

Convenient Location and Parking:
Located just 5 minutes from Chetumal International Airport, guests can easily reach the hotel. With free private parking available, you can explore the city hassle-free.

Nearby Attractions and Easy Access:
Explore the rich culture at the Museum of Mayan Culture just 1 km away or visit the city’s Biouniverzoo at a close distance of 3 km. Don't miss out on a trip to the stunning Laguna Bacalar, only 30 minutes by car from Casa Blanca.

Experience comfort and convenience at Hotel Casa Blanca. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for MXN 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 868 reviews
Cleanliness: 9.46
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 9.43
R
Ralph solo_traveller bz
10
2026-05-02 via Nuitee
L
Lauren couple gb
8
Great stay!
Pros:

Really close to the ferry terminal in Chetumal which was super useful for us. Rooms were basic but large and comfortable, and very clean. Staff were so helpful! Would definitely stay here again.

2026-04-29 via Nuitee
J
JUAN MIGUEL extended_group mx
10
estancia placentera en el hotel casablanca
Pros:

El Hotel tiene una presentación excelente limpio las camas más cómodas y acogedoras buena ubicación y trato amable de sus empleados habitación con buena presentación.

Cons:

solo el detalle de tener un comedor del hotel.

2026-04-28 via Nuitee
F
Fabiola solo_traveller mx
10
2026-04-27 via Nuitee
D
Domenica family_with_children it
8
2026-04-27 via Nuitee
Z
Zuniga extended_group hn
9
Hotel confortable y muy limpio.
Pros:

Excelente ubicaciòn, habitaciones confortables y muy limpias, tiene parqueo.

Cons:

Todo estuvo bien.

2026-04-27 via Nuitee
L
Lorenzo couple it
6
Discreto albergo in stile motel americano. Stanza accettabile ma avendo la finestra sul ballatoio non si può tenere aper
Pros:

Parcheggio, letto spazioso, bagno buono

Cons:

Umidità nella stanza e impossibilità di aprire le finestre perché su ballatoio. L’eventuale parcheggio dopo check out si paga profumatamente.

2026-04-19 via Nuitee
H
Heydi couple mx
10
2026-04-17 via Nuitee
I
ingridcQ3112WH Solo travel Mexico City, Central Mexico and Gulf Coast
10
Female solo traveler review 🌅⛱️🐠
Pros:

This hotel offers excellent value for money considering how affordable it is. I chose to stay here because of its convenient location near the Chetumal ferry terminal, as I needed a place for one night before heading to the airport, and it exceeded my expectations.

It was clean and comfortable, had air conditioning and a fully equipped private bathroom. The staff at the reception were friendly, which made the stay even more pleasant. Most importantly, I felt safe throughout my visit.

2026-04-15 via Tripadvisor
I
Ingrid solo_traveller mx
9
Pros:

This hotel offers excellent value for money considering how affordable it is. I chose to stay here because of its convenient location near the Chetumal ferry terminal, as I needed a place for one night before heading to the airport, and it exceeded my expectations.

The hotel was clean and comfortable, featuring air conditioning and a fully equipped private bathroom. The staff at the reception were friendly, which made the stay even more pleasant. Most importantly, I felt safe throughout my visit.

2026-04-15 via Nuitee
M
Maurine couple fr
9
Pros:

Parking sur place sécurisé, la chambre est spacieuse et le personnel est très accueillant et aimable. 5 étages mais un ascenseur donc aucun problème pour vos valises. Il suffit de marcher moins de 10 min pour être sur la promenade le long de l’eau

Cons:

Il manque un petit frigo pour garder votre eau au frais

2026-04-15 via Nuitee
S
Severo family_with_children bz
8
2026-04-14 via Nuitee
J
Jimena Sofia family_with_children mx
10
Buena opción de hospedaje en Chetumal!
Pros:

El personal es muy amable, las habitaciones están limpias, buena televisión con cable y camas cómodas. Buena ubicación para ir a los puntos de interés de la ciudad.

2026-04-13 via Nuitee
S
Sanna couple de
9
Ich hatte einen sehr angenehmen Aufenthalt im Hotel Casa Blanca in Chetumal. Das Personal war freundlich und der Service
Pros:

Gute Preise, ruhig

Cons:

Nicht

2026-04-09 via Nuitee
E
Elisa family_with_children gt
10
2026-04-06 via Nuitee
D
Delmy Lulu extended_group bz
9
Exelente
Pros:

La limpieza que es tan importante
Muy buena 👏👏👏

2026-04-05 via Nuitee
M
Mariela family_with_children pe
9
Pros:

Muy lindo y cómodo el hotel.

Cons:

X

2026-04-05 via Nuitee
C
Claudia family_with_children us
10
Todo muy limpio muy buen servicio todos muy amables 🥰
Pros:

Estaba muy limpio, muy cómodo
y muy accesible a lugares lo recomiendo.

Cons:

N/A

2026-04-03 via Nuitee
F
Fabian extended_group mx
10
2026-03-24 via Nuitee
R
RATJ family_with_children mx
9
2026-03-19 via Nuitee