Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great onsen facilities
Excellent breakfast variety
Cons:
Increased hotel prices
Some service shortcomings

Categories

Cleanliness
8
Rooms are spacious and very clean; however, some users noted issues with old facilities.
Service
8.5
Many guests commented positively on the staff's attentiveness and friendliness.
Location
8.5
The location is convenient, close to metro stations and city conveniences.
Room Quality
8.5
Guests found the rooms to be large and comfortable with good facilities.
Amenities
9
The onsen and spa facilities received high praise from guests.
Value for Money
8
While many found it reasonable, some felt the prices have increased recently without added benefits.
Food and Beverage
9
Excellent breakfast options with variety and quality.
Overall Experience
8.5
Overall, guests report a pleasant experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Luxurious Rooftop Spa and Cosy Accommodation
City Plaza Osaka boasts a free-use rooftop spa with open-air baths and massage chairs, offering a relaxing escape for guests. The cosy accommodation, just a short walk from Sakaisuji Honmachi Subway Station, features rooms with a calm decor and bold splashes of colour.

Convenient Amenities and Nearby Attractions
Each room includes modern amenities like an electric kettle and en suite bathroom, along with free internet access. Guests can unwind by watching satellite flat-screen TV or explore nearby attractions such as Osaka Castle and Dotonbori shopping street.

Fitness and Dining Options
Guests can stay active with access to a heated indoor pool, sauna, and fitness room on the 13th floor. For dining, indulge in Japanese specialities at Ooe Restaurant or enjoy a buffet at Rivage. Book your stay at City Plaza Osaka for a memorable and rejuvenating experience.

Important information:

The rooftop spa can be used for free, during 15:00 - 23:00 and 07:00 - 09:00. Doors are closed half an hour before closing time.
Guests are refused entrance if they have visible tattoos, are under the influence of alcohol or have contagious diseases.

The fitness room and indoor swimming pool can be used at extra charge, during 10:00 - 22:00. Doors are closed half an hour before closing time.

Please note that the property is not responsible for any injuries sustained at the fitness center.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for ¥4,550 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 844 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
신 • extended_group • kr
8
2026-04-16 • via Nuitee
K
Kazzumi • couple • jp
7
2026-04-15 • via Nuitee
A
Ayaka • couple • jp
9
2026-04-09 • via Nuitee
A
Alessandro • extended_group • it
7
Pros:

hotel molto grande e con servizi

2026-04-09 • via Nuitee
S
Sumiko • extended_group • jp
9
Pros:

　温泉

Cons:

寝間着がフリーサイズだったが、デブの自分にはちょっときつめだった

2026-04-07 • via Nuitee
A
ATSUKO • couple • jp
8
2026-04-06 • via Nuitee
K
kayoko • extended_group • jp
10
最高
Pros:

スタッフの対応
部屋の広さ

Cons:

梨

2026-04-04 • via Nuitee
M
Magdalena • solo_traveller • ar
8
Pros:

Personnel was really nice. Breakfast was good too.

Cons:

The bed was a bit hard. I was concerned it might cause back pain and it didn't but it was odd.

2026-03-31 • via Nuitee
F
Fernando • solo_traveller • us
8
Pros:

The location was great and the room was nice.

Cons:

The bed was very very firm. My back was hurting after.

2026-03-30 • via Nuitee
신 • extended_group • kr
10
2026-03-30 • via Nuitee
D
daichi • solo_traveller • jp
10
2026-03-29 • via Nuitee
吉崎 • solo_traveller • jp
8
2026-03-28 • via Nuitee
H
Hiroshi Kawai • solo_traveller • jp
8
2026-03-24 • via Nuitee
I
ITSUKO • couple • jp
9
2026-03-23 • via Nuitee
T
TSUKASA • solo_traveller • jp
8
Pros:

温泉があること

Cons:

大浴場の利用時間が短い

2026-03-20 • via Nuitee
ヒトミ • solo_traveller • jp
9
Pros:

お風呂が大変良かった。

Cons:

無い

2026-03-19 • via Nuitee
S
satoshi • solo_traveller • jp
8
2026-03-16 • via Nuitee
P
Patrick • family_with_children • ca
9
Pros:

facilities and services

Cons:

Room is too humid

2026-03-16 • via Nuitee
K
Kida • extended_group • jp
10
大満足
Pros:

全てにおいて満足してます。

Cons:

朝風呂の閉館時間が、9時ではなく10時だと最高です。

2026-03-15 • via Nuitee
T
TSUCHIKAWA • solo_traveller • jp
8
2026-03-13 • via Nuitee