Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great onsen facilities
Excellent breakfast variety
Cons:
Increased hotel prices
Some service shortcomings

Categories

Cleanliness
8
Rooms are spacious and very clean; however, some users noted issues with old facilities.
Service
8.5
Many guests commented positively on the staff's attentiveness and friendliness.
Location
8.5
The location is convenient, close to metro stations and city conveniences.
Room Quality
8.5
Guests found the rooms to be large and comfortable with good facilities.
Amenities
9
The onsen and spa facilities received high praise from guests.
Value for Money
8
While many found it reasonable, some felt the prices have increased recently without added benefits.
Food and Beverage
9
Excellent breakfast options with variety and quality.
Overall Experience
8.5
Overall, guests report a pleasant experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Luxurious Rooftop Spa and Cosy Accommodation
City Plaza Osaka boasts a free-use rooftop spa with open-air baths and massage chairs, offering a relaxing escape for guests. The cosy accommodation, just a short walk from Sakaisuji Honmachi Subway Station, features rooms with a calm decor and bold splashes of colour.

Convenient Amenities and Nearby Attractions
Each room includes modern amenities like an electric kettle and en suite bathroom, along with free internet access. Guests can unwind by watching satellite flat-screen TV or explore nearby attractions such as Osaka Castle and Dotonbori shopping street.

Fitness and Dining Options
Guests can stay active with access to a heated indoor pool, sauna, and fitness room on the 13th floor. For dining, indulge in Japanese specialities at Ooe Restaurant or enjoy a buffet at Rivage. Book your stay at City Plaza Osaka for a memorable and rejuvenating experience.

Important information:

The rooftop spa can be used for free, during 15:00 - 23:00 and 07:00 - 09:00. Doors are closed half an hour before closing time.
Guests are refused entrance if they have visible tattoos, are under the influence of alcohol or have contagious diseases.

The fitness room and indoor swimming pool can be used at extra charge, during 10:00 - 22:00. Doors are closed half an hour before closing time.

Please note that the property is not responsible for any injuries sustained at the fitness center.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for ¥4,550 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 844 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
T
TSUCHIKAWA solo_traveller jp
8
2026-03-13 via Nuitee
R
Roberto solo_traveller pe
8
Pros:

La vista de la habitación

Cons:

La relación precio - cuarto quizá no es la mejor

2026-03-11 via Nuitee
T
Toshio solo_traveller jp
6
大浴場の温泉がいい
Cons:

部屋のエアコンがつかない 923室

2026-03-10 via Nuitee
E
Eguchi solo_traveller jp
10
2026-03-08 via Nuitee
Y
YAMAJI solo_traveller jp
8
Pros:

朝食が美味しい

2026-03-07 via Nuitee
S
So solo_traveller jp
1
怖かった
Pros:

価格

Cons:

ヤクザが日常的に利用している

2026-03-07 via Nuitee
T
Tim extended_group gb
10
Great value. Excellent location and overall a fantastic stay.
Pros:

Clean, tidy, comfortable rooms. Great service and good facilities. I enjoyed the hot spring! Shame the pool was closed.

2026-03-06 via Nuitee
I
Ikurou family_with_children jp
5
Pros:

朝食が美味しかった

Cons:

夕食のレストランが少ない

2026-03-06 via Nuitee
C
chanhyeok extended_group kr
9
2026-03-05 via Nuitee
K
Kenji solo_traveller jp
9
2026-03-02 via Nuitee
K
Kenji solo_traveller jp
9
良かった。
Pros:

温泉の施設が充実しており、お湯も良く過ごせた。しかし、大浴場の営業時間が、ビジネス客には、朝遅く夜が早いので使い辛い。

Cons:

ロケーションが今一なので、周辺の案内を宿泊客にした方が良い!

2026-03-02 via Nuitee
L
Lucas couple jp
1
Cons:

O cheiro forte dos lençóis e travesseiro lá estavam horríveis. Banheiro cheio de manchas.
A piscina estava fechada e não havia nenhuma infiltração a respeito no site e nem no booking. Além também do preconceito com pessoas com tatuagem no onsen.

2026-03-01 via Nuitee
O
ohhyun solo_traveller kr
10
Pros:

전반적으로 시설이 매우 좋고, 대욕장과 휴게시설도 훌륭했음

Cons:

없음

2026-02-27 via Nuitee
H
HAYUN solo_traveller kr
6
Cost-efficient if you stay for a short period.
Pros:

The location was perfect.

Cons:

The room was very noisy. The window could not block the road noise. The bathroom ventilation system seems to be missing. Probably, because of that, the room was quite hot. The AC's power was not strong enough.

2026-02-27 via Nuitee
N
NAGAO solo_traveller jp
6
2026-02-25 via Nuitee
S
SOOJUNG family_with_children kr
7
2026-02-24 via Nuitee
L
Lai family_with_children hk
10
超級無敵好
Pros:

大浴場整潔由寬敞,早餐也很美味

Cons:

三人房間三張床也夠大,只是有梳化及枱擺正中間,沒地方開篋

2026-02-23 via Nuitee
K
KANEKO solo_traveller jp
9
2026-02-11 via Nuitee
文榮 solo_traveller tw
6
2026-02-11 via Nuitee
S
sakie couple jp
10
Pros:

温泉、朝食良かった

Cons:

温泉中に、常連のお客に誰かに
マナーになってないと、揉めていた
気の毒でした

2026-02-09 via Nuitee