EVEN Hotel Omaha Downtown - Old Market by IHG

Hotels
•
Even Hotels & Resorts
7.7 (559 reviews)
Even Omaha Downtown , Omaha , us

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Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Inconsistent service
High parking fees

Categories

Cleanliness
6.99
There were complaints about dirty walls, shower floors, and carpets.
Service
8.26
Some staff members were reported as nice, but there were inconsistencies in efficiency.
Location
8
Close to Creighton University and location was generally decent.
Room Quality
8.45
Rooms described as comfortable and well furnished.
Amenities
6.98
Amenities such as the pool were not available and overall maintenance was lacking.
Value for Money
7.94
Some guests felt they paid too much given the issues observed.
Food and Beverage
6.49
Complaints about food quality and insufficient breakfast options.
Overall Experience
8.46
Mixed feelings with high praise for some aspects but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:10

Property Description

Discover the perfect blend of comfort and convenience at EVEN Hotel Omaha Downtown - Old Market by IHG, your stylish retreat in the heart of Omaha.

Modern Accommodations
Our thoughtfully designed rooms feature flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Many also offer a cozy seating area—everything you need for a restful stay.

On-Site Amenities
Stay active and energized with our state-of-the-art fitness centre, refreshing indoor pool, and engaging table tennis. Plus, enjoy a delicious à la carte or American breakfast to kickstart your day.

Unmatched Convenience
Take advantage of our 24-hour front desk, airport transfers, and business centre services. Whether you're here for leisure or work, we've got you covered with free WiFi and concierge assistance.

Experience Omaha like never before—book your stay at EVEN Hotel Omaha Downtown - Old Market by IHG today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 559 reviews
Cleanliness: 6.99
Service: 8.26
Location: 8
Room Quality: 8.45
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 8.46
K
Kevin • couple • us
10
Pros:

Great

2026-02-12 • via Nuitee
K
Kevin • couple • us
10
Pros:

Great

2026-02-12 • via Nuitee
N
Nikki • solo_traveller • us
10
Pros:

Very clean
Very friendly staff

Cons:

Paying for parking

2026-01-31 • via Nuitee
M
Morgan • couple • us
9
Staff was the best
Pros:

Clean and quiet . The bed was really comfortable along with the pillows. The staff was amazing

Cons:

The bathroom door and have to pay extra for breakfast

2026-01-28 • via Nuitee
M
Marjorie • family_with_children • us
10
2026-01-25 • via Nuitee
M
Megan • family_with_children • us
8
2026-01-21 • via Nuitee
J
Jerret • family_with_children • us
7
Pros:

Great location, staff was friendly and the hotel was clean. Pet fee was reasonable as was parking.

Cons:

The bar and food closed at 9pm which I was sad about but understood when there was only one person as the front of house staff.

2026-01-19 • via Nuitee
L
Laura • solo_traveller • us
2
would love a refund
Cons:

no wifi and elevator was not working.

2026-01-19 • via Nuitee
L
Lianet • family_with_children • us
2
No vuelvo a ir
Pros:

La piscina

Cons:

Q la habitación no tiene aire acondicionado q puedas regular tu mismo . Q en el desayuno solo sirven dulces . Q no había microondas en la habitación . Q cuando llegue mi habitación no estaba lista , q tuve q pagar parqueo

2026-01-19 • via Nuitee
P
Patrick • family_with_children • us
4
Hotel is great but needs staff update (breakfast help)
Pros:

Cool look and rooms are fun.

Cons:

Breakfast to order - 2nd time no-go.

Felt ever spring in my queen (not king like advertised) bed.

Staff at checkin seemed super annoyed - less than helpful.

2026-01-19 • via Nuitee
H
Haz Millanar • couple • us
9
2026-01-17 • via Nuitee
J
Joey • couple • us
4
It was a dry bed to sleep in for a night
Cons:

The additional fee to park at the hotel and my tv didn't work amd they didn't seem interested in solving the issue

2026-01-09 • via Nuitee
T
Truax • family_with_children • us
10
2025-12-28 • via Nuitee
A
Ana • family_with_children • us
1
2025-12-28 • via Nuitee
N
Naijah • solo_traveller • us
10
2025-12-22 • via Nuitee
F
Faisal • solo_traveller • us
4
2025-12-18 • via Nuitee
L
Leone • couple • us
10
Stay here if you'e passing through!
Pros:

EVERYTHING! We stayed there last year and it was nice seeing one of the staff members there that started last year. The rooms are comfortable and have black out curtains.

Cons:

n/a

2025-12-18 • via Nuitee
S
Susan • solo_traveller • us
5
Disappointed
Pros:

Close to Creighton University

Cons:

Poor customer service

2025-12-13 • via Nuitee
D
Debra • solo_traveller • us
10
2025-12-08 • via Nuitee
M
myoshia • couple • us
10
2025-12-06 • via Nuitee