The Frankfurt

Hotels
8 (8619 reviews)
Am Hauptbahnhof 2 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Pillows too thin
Issues with cleanliness

Categories

Cleanliness
7.46
Issues with room cleanliness and housekeeping mentioned.
Service
8.43
Friendly and helpful staff, allowing early check-in.
Location
8.97
Very well located, close to train station and major attractions.
Room Quality
7.42
Overall good quality, but issues with pillows and room conditions.
Amenities
7.95
Basic amenities available, but some issues reported with cleanliness.
Value for Money
7.91
Good value for the price, with a fair price given the location.
Food and Beverage
7.96
No specific comments on food or beverage options.
Overall Experience
7.93
Generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:37

Property Description

Modern Rooms with Convenient Location:
Experience comfort and convenience at The Frankfurt, located directly in front of Frankfurt Main Station and near the Frankfurt Trade Fair. Each modern room features a flat-screen TV, private bathroom, and a hairdryer for your comfort.

24-Hour Reception and On-Site Bar:
Enjoy round-the-clock service with our 24-hour reception and unwind at our on-site bar open every evening. Whether you need assistance or a relaxing drink, we've got you covered.

Accessible to Everything:
Explore the city easily with local restaurants, shops, and the tourist information centre just a short walk away. With Frankfurt Main Station a 2-minute walk and the Airport a 20-minute train ride, your travels are made simple at The Frankfurt.

Book now for a memorable stay at The Frankfurt!

Important information:

Please contact the hotel in advance if you would like to reserve a paid parking space. Contact details can be found on the booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 8619 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Samir • couple • de
10
2026-07-04 • via Nuitee
A
arpana • solo_traveller • in
4
Would choose a different place next time
Pros:

The Location was good.
The staff in the breakfast area and reception were friendly.
The breakfast options were not too many but sufficient.
The common areas are clean and welcoming with plenty of comfortable seating space.
The room was given immediately on arrival.

Cons:

The room had a broken wardrobe -the shelves had fallen-Informed housekeeping and they noted it but did not repair it the next day while I was out nor did they refresh and clean the room- only the bathroom was cleaned.the coffee tea items were not refreshed for the entire duration of my stay.
The repair finally did happen after that.
the AC on all days would go off and the room was unbearably hot while the outside was cool.

2026-07-04 • via Nuitee
C
CwDubson • solo_traveller • de
8
Pros:

Das Zimmer hat, was man braucht, ein bequemes Bett, eine gute Dusche, ein großer Fernseher. Die Lage direkt am Hauptbahnhof hat seine Vorteile und Nachteile. Das Frühstück ist ok, wenn auch etwas teuer. Die Abwicklung war problemlos.

Cons:

Für die unmittelbare Umgebung kann das Hotel nichts, auch dass der Bahnhof seit Jahren eine Baustelle ist.

2026-07-04 • via Nuitee
A
Ahmed • family_with_children • de
7
2026-07-04 • via Nuitee
P
Peggy • solo_traveller • de
10
2026-07-04 • via Nuitee
M
Mirco • solo_traveller • de
8
2026-07-04 • via Nuitee
S
SASH P. • solo_traveller • de
10
Pros:

Top Hotel 😃

2026-07-04 • via Nuitee
M
Mohamad • solo_traveller • de
7
2026-07-03 • via Nuitee
G
Gabriela • couple • ar
10
Pros:

La habitación era muy amplia, cómoda y limpia. El personal fue muy amable y aunque llegamos un poco antes de la hora del check in, como la habitación ya estaba disponible, nos la otorgaron sin ningún costo extra. La ubicación excelente, muy cerca de la estación de trenes.

2026-07-03 • via Nuitee
S
Stefan • solo_traveller • de
8
Preis Leistung war super
Pros:

Klimaanlage und der große Fernseher

Cons:

Etwas in die Jahre gekommen. Handtücher sind fertig

2026-07-03 • via Nuitee
Y
Yvonne • couple • de
8
2026-07-02 • via Nuitee
E
Esther • solo_traveller • nl
1
Niet hygiënisch en schoon.
Pros:

Bed lag prima. Airco werkte op mijn kamer.

Cons:

Er was een gigantische doordringende lucht vanuit de riolering. Zo erg dat ik kokhalzend in de badkamer stond. Ik kreeg een andere kamer maar ook daar was dit probleem.
In de eerste kamer was het vies, veel vlekken en met afgeraffelde handdoeken.
Na 1 nacht heb ik toch een ander hotel geboekt want dit was niet te doen.

2026-07-02 • via Nuitee
S
Siva Kumar • solo_traveller • nl
10
2026-07-02 • via Nuitee
Y
Youssouf • solo_traveller • de
7
2026-07-02 • via Nuitee
A
Abdul-Hadi Import • solo_traveller • de
10
2026-07-02 • via Nuitee
S
Serhii • solo_traveller • pl
10
Pros:

Чудовий готель у вигідному розташуванні міста. Досить хороші зручності в співвідношенні до ціни. Рекомендую.👍

2026-07-02 • via Nuitee
I
Irmtraud • extended_group • de
5
2026-07-02 • via Nuitee
K
Kim • couple • au
7
2026-07-01 • via Nuitee
K
Kaiyu • solo_traveller • tw
9
2026-07-01 • via Nuitee
P
Phillip • solo_traveller • us
7
2026-07-01 • via Nuitee