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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Pool with view
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Electric vehicle charging station
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Toilet with grab rails
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Evening entertainment
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Pool bar
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Infinity pool
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Tour/class on local culture
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Happy hour
Review Highlights
Categories
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Property Description
Retro-Inspired Boutique Hotel in Bukit Bintang
Stylish Accommodation with Modern Amenities
Dining Options and Rooftop Infinity Pool
Book your stay at The Kuala Lumpur Journal Hotel for a unique retro-inspired experience surrounded by specialty bars and shopping centers in the heart of Bukit Bintang. Enjoy stylish rooms with floor-to-ceiling windows, ergonomic mattresses, and rain showers. Indulge in al fresco dining at The Terrace Bar & Grill or explore the dining options on Alor Street. Relax by the rooftop infinity pool overlooking the city or stay active in the fitness center. The 24-hour reception is always ready to assist you, making your stay memorable and convenient.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Complimentary daily refreshments and free flow wine at Journal Coffee Bar & Lounge (3 PM – 5 PM).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
Location
Guest Reviews
飯店位置及大廳設計很漂亮。
房間內尤其是浴室的裝潢細緻度不夠，跟大廳的質感設計感覺有落差。
Bed was comfortable. Location is convenient. Walking distance to malls in Bukit Bintang area like Lot 10 and Pavilion and also the MRT. Local and many Arabic eateries and a Macdonald's within walking distance. Free tea is simple but quite nice.
Hotel infrastructure is worn out. Different from the image you see online. The lobby still looks ok but in the room, you see lots of paint chipped walls and frames. Bed frame is very dusty and not cleaned. The shower although big has no shelf at all to put your toiletries. You have to put your toiletries on the floor like as though showering in a public swimming pool toilet. The hotel has no sheltered driveway so I had to offload my luggage in the rain and carry it up the steps myself-there is no staff to help you. Swimming pool is also very old and worn out. Different from the photo you see on the booking website. That was 10 years ago-now everything is very faded. Parking lot is extremely narrow. They have a strange metal contraption on the floor which you have to park your car on and it has metal sides which could scratch your rims! Connecting door- can hear neighbor talking. Noisy traffic can hear in the room.
Love the location. Walking distance to Pavillion. The staff were friendly and welcoming especially Farid at reception.
Staff were very friendly
What a great service! People were so nice. Especially the ladies from the snack buffet!
The front desk service was excellent, and the breakfast was pretty good. The afternoon tea was a pleasant surprise. Overall, the service was impressive, and the hotel’s location is fantastic.
The downside was the noise on the first night. It was so bad that I could hardly fall asleep, and it was the first time I had experienced something like this in all my years of staying at hotels. Because I didn’t sleep well, I had no energy or mood to travel the next day, which disrupted many of my plans.
Location was convenient within walking distance to shopping malls and dining options. Hotel staff were friendly and helpful. Room was quite spacious.
Bathroom looks a little tired and could do with a makeover. Limited parking onsite
De locatie is top
Bed was een beetje doorgelegen en het zwembad valt een beetje tegen
The location was supered. It was very close to Bukit Bintang Station as well as Petrona Twin Tower, KLCC, Jalan Alor Night Market. The breakfast variety wasn't many, but we felt that it was sufficient. And we liked the complementary afternoon tea from 3pm to 5pm. Must say the check-in was smooth and fast; the front desk staff and the doorman were all very friendly and helpful. Our room was changed almost immediately when we weren't happy about the cleanliness. Love the rooms that comes with ironing board. Hair dryer is powerful too.
Housekeeping needs a big improvement. Dust accumulated at the corner of the bed and inside the compartment where the ironing board was tucked. The water inside the iron was not removed from the previous Guest usage.
The hotel is well located within Bukit Bintang, everything is a short walk away. We enjoyed the friendliness of the staff, they were always willing to assist. The breakfast was good, having an iced coffee at breakfast was very welcomed. The room was spacious and had all needed amenities. We enjoyed our stay
Nothing to mention
- clean rooms
- comfortable bed
- good location in Bukit Bintang, walking distance to lots of shopping malls, restaurants & cafes
- nice rooftop pool
- friendly staff
La ubicación es buenísima, justo en el centro, el desayuno también estuvo muy bien.
Las almohadas son muy altas
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