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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Pool with view
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Electric vehicle charging station
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Toilet with grab rails
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Evening entertainment
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Pool bar
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Infinity pool
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Tour/class on local culture
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Happy hour
Review Highlights
Categories
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Property Description
Retro-Inspired Boutique Hotel in Bukit Bintang
Stylish Accommodation with Modern Amenities
Dining Options and Rooftop Infinity Pool
Book your stay at The Kuala Lumpur Journal Hotel for a unique retro-inspired experience surrounded by specialty bars and shopping centers in the heart of Bukit Bintang. Enjoy stylish rooms with floor-to-ceiling windows, ergonomic mattresses, and rain showers. Indulge in al fresco dining at The Terrace Bar & Grill or explore the dining options on Alor Street. Relax by the rooftop infinity pool overlooking the city or stay active in the fitness center. The 24-hour reception is always ready to assist you, making your stay memorable and convenient.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Complimentary daily refreshments and free flow wine at Journal Coffee Bar & Lounge (3 PM – 5 PM).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
地点很好。员工很nice，帮忙解决问题。
细节部分定装修，尤其是插头有点老旧。
Room was spacious and comfortable
Pool bar was pricey
Top
Grande chambre
Bon emplacement
Propre
Rien
Wonderful location.
Friendly helpful staff.
Great room with a very comfortable bed.
Reasonable gym.
Small rooftop pool.
Nothing really.
Echt een fijn hotel, schoon, ruime kamers, vriendelijk personeel, goed ontbijt.
Wel goede locatie, maar directe omgeving van hotel wat rommelig.
Tout.
Rien
De locatie
Je kon niet warm douchen. De warme gerechten van het ontbijtbuffet vielen tegen.
Hotel close to the Pavilion and Arab street. But this would be a struggle if it is rainy.
Neighbourhood is dirty and just feel you are walking around unsafe places. I found mosquitoes flying over the salad and fruits section on the buffet. Also you could easily hear the other room and street noise from my room (uncomfortable).
De vriendelijkheid en hoffelijkheid van het personeel
Geen opmerkingen
The staff were wonderful throughout my stay and were always friendly, welcoming, and helpful. The location was excellent, particularly for a solo female traveller, as I felt safe and it was convenient for exploring the area.
The made-to-order egg station at breakfast was a highlight, with freshly cooked eggs prepared just as requested.
The complimentary afternoon wine, tea, and treats were a lovely touch and something I think more hotels should consider offering.
The hotel also arranged my taxi to the airport, which was very helpful. The taxi arrived promptly on the morning of my departure, making for a smooth and stress-free end to my stay.
Breakfast was very disappointing. The selection was quite limited, with very little variety, and food was replenished too slowly. As a result, I chose to eat at local restaurants for around half of my stay.
The following issues were not reported to the hotel during my stay. In hindsight, it would have been fairer to give the hotel the opportunity to address them, but as I was only there for a few days, I didn't want the inconvenience of packing and moving rooms.
My room was in need of some TLC. There was missing grout in the shower, some of the shower seals needed replacing, and there was a small amount of mould in the shower area. Overall, the room would benefit from more thorough maintenance and attention to detail.
Not a major issue, but more of an annoyance: the bathroom sink tap did not extend far enough over the basin, which meant water regularly splashed onto the surrounding surface. The sink also drained quite slowly.
The pool is also very small, and the section of the roof terrace that receives direct sunlight is limited, so it's not really possible to sunbathe there throughout the day.
Hôtel bien situé. Personnel accueillant.
De staff in het hotel doet er zijn best om het gasten naar de zin te maken. Wij hadden een niet werkende airco in inze kamers en we kregen twee nieuwe kamers aangeboden en een schaal fruit als verontschuldiging. Niet nodig, maar wel heel erg attent. Verder is de locatie van het hotel ook uitstekend, op prima wandelafstand van veel bezienswaardigheden.
Everything, especially the staff and their customer service
We had a challenge at the start with no hot water, but they acted swiftly and changed room. There onwards it was all positive.
Clean and cosy. Location was central where malls and food were within walkable distance
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