Mandarin Oriental, Marrakech

One of the best hotels in Marrakesh the rooms are stunning with large private plunge pools and ling ling restaurant is excellent. A haven within the city. We are returning again

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This was one of the most beautiful resorts that we've ever been to!
The mandarin villa was such a stunning room, well worth splurging on. Our butler Saad, couldn't do enough for us, and was always very proactive at suggestions-nothing whatsoever was ever too much trouble-an absolutely lovely man!
The food was excellent in all the restaurants, but for us the standout thing was definitely the incredible service!!
The staff who were mostly local, could not have been more genuine and thoughtful in all aspects of their service; they were happy to be there and it was obvious. Although everyone was lovely, some standout members of the team for us were-Saad, our butler, Abdellah, Rida, Mohamed and Bernais in the restaurants and Younes on reception. In fact we did not meet one person who wasn't lovely.
It was my son's birthday while we were there and the staff made such an effort to make him feel spoilt.
While there, my son and I did the Moroccan cookery lesson which I highly recommend. The chefs there were so pleasant and made sure we had a memorable time.
The spa was well worth a visit too.
One last mention to the goat keeper-the hotel has some pet goats and the gentleman who looks after them was so charming. Visiting the goats was one of our favourite activities.

Fantastic stay. Excellent facilities, great food, and very welcoming staff.
Osama stood out for his attentive and gracious service. He even reached out before our arrival, and highlighted our stay with the hospitality he provided. We will more than likely to visit the resort to experience the hospitality provided by all staff once again.

Our experience was very much elevated and wholesome thanks to the staff at the Mandarin who truly made our trip a memorable one. Thanks to Osama who took very good care of us, was welcoming and hospitable, and made our stay extremely comfortable and luxurious!

A really special hotel. The villas are amazing and the hotel area is so relaxing. The staff were fantastic and Oussa was a real star in organising our stay both inside and outside the hotel. Can’t recommend it highly enough.

What a fabulous stay we’ve just had, the hospitality has been amazing. The staff go out of their way to make sure everything is perfect. Asad helped us throughout our stay and he was excellent. Food very good and the team at breakfast brilliant, thanks to Ben Rais (Moshine), Badyr and others that took good care of us.

One word. Fantastic.
Outstanding service and great hospitality.
Special thanks to Yusef for the wonderful assistance during our stay

We visited January for a day pass to get a feel for the place, see if we like it for a stay as we frequently visit Marrakesh.

Hotel, grounds and setting as you would expect very nice and well kept.

Heated pool wasn’t up to temperature which was a bit disappointing, however were offered to use the spa all day since the weather wasn’t too great which was a nice touch.

Lunch was very nice, could have been a bit better as with the cocktails 7/10.

Very serene and hushed setting, good to wind down and fully relax.

Would visit again.

Absolutely exceptional stay

We had a wonderful stay at Mandarin Oriental, Marrakech. The resort is set in a beautifully landscaped, park-like garden with immaculate grounds and spacious pool areas.

We stayed in a Pool Villa, which offered great privacy, generous space, and our own pool — a true highlight. The private butler service was outstanding.

Excellent restaurants, an amazing breakfast, and above all: incredibly friendly, professional service throughout.

A truly dreamy hotel experience — highly recommended. We will definitely return.

We always find the MO hotels to be slightly more modern in style versus other hotel groups. MO Marrakech fits that bill perfectly , however, it balances the modern classic design and fittings with some beautiful traditional touches such as the outdoor lounge with real fireplaces . The service is excellent and nothing is too much, the breakfasts are excellent in both quality, flavour and butlers always deliver on time - a real lovely touch are the vegetable farms , goats and beautiful gardens set in large open grounds. It’s incredibly private and a perfect retreat for the family - can highly recommend the two bedroom villa with private pool. Something to bear in mind is that medina central area is circa 20 mins drive away so just bear this mind as hotel taxis will be required when sightseeing. La mamounia and the Royal Mansour (both very traditionally styled) are very good but for us nothing beats the expansive beautiful Villa accommodation that MO Marrakech offer.

This is truly the most luxurious and wonderful experience I think we’ve ever had at a hotel. The staff was incredible. Everyone, especially our butler Yusef, were so professional, kind, and welcoming. The food is amazing, the pool is perfect, and the villas are like an oasis. Truly the best experience ever. World class.

I recommend this hotel for their great service, as they are quick to follow up with any requests. Special thanks to Ousama, Nora and Samia for looking after us and always checking if everything is okay. We had a great time staying at this hotel and enjoyed the food service at the hotel restaurant. Overall, this hotel did not disappoint. It is the best of the best. Thank you.

All the staff are great and really friendly and service is faultless. The spa was also exceptional. Very clean with fantastic treatments and products. Everything you need and the ladies tailored everything and did so much to accommodate me when I needed something and made me a tea specifically for my cramps which helped so much. My only point with the staff is that there were often a lot of people around as I think we visited off peak and so sometimes it was overwhelming being greeted and attended to by so many people. However everyone was exceptionally helpful. We were served by Weled at breakfast and Mohammed was our attendant for our stay and was on hand when we needed him and very responsive.

The hotel and the grounds were exceptional and we wish we had better weather. We stayed in a private house with a private pool. The rooms were very clean and warm and the housekeeping service was exceptional as were the daily sweets left in our room. The toiletries and towels sheets and interiors really were luxury. My only negatives were the firmness of the bed which was a little too hard for me and the fact that the external doors of the rooms do not lock from the inside so the main door across the courtyard to the house was the only security when sleeping although we did feel safe but it was initially strange for me.

My biggest negative was the food. Whilst I enjoyed the drinks and the breakfast buffet, the hot items I received at breakfast were below standard. My first breakfast lacked flavor and authenticity and the poached eggs on our second morning were freezing cold and so the whole meal was overall unpleasant so I filled myself with the buffet. We also had a steak whilst waiting for our transfer and honestly it was quite shocking. Very small and bland with some saute potatoes and again a fridge cold béarnaise sauce. We were offered this as a gesture as we checked out late and whilst getting changed a member of staff came to do a final check of the minibar whilst my partner was half dressed (this was not something we were particularly bothered about but understandably the hotel made a fuss). Had we have paid for this it would have been returned immediately. I was also not impressed with the offerings at Ling Ling and have had much more enjoyable meals in London's China Town. The tea and welcome cocktails were really the only part of the food and drink experience that were exceptional. The rest of the dining does not come close to what I would have expected.

Overall our stay was lovely and the accommodation, spa and staff are really fantastic and the best part of the experience. However I wouldn't stay again based on the food alone and also because of this wouldn't recommend. A hot breakfast is the least I would expect at a 5* hotel. Although I had plenty of opportunity to mention it, I really didn't want to come across as difficult and feared sparking an overattentive circus.