Mandarin Oriental, Marrakech

Where do I begin! The villas were amazing and spacious. The service exceptional. Housekeeping kept the villa immaculate. The staff went above and beyond at all times. There is nowhere in Marrakech I would have rather stayed.

Facilities & the staff in the breakfast

Abdelsamad le meilleur !

I had a wonderful experience at the Mandarin Oriental Marrakech recently.
Everything was perfect : food, guest management, staff, delicate attention during the whole stay.
I especially appreciated my SPA experience and the services provided by Miriam.
Can’t wait to go back to this venue.

Beautiful family villa with great customer service. We really enjoyed our stay here. The on-site restaurants specifically the Moroccan one was very good. They also have good selection of local wines. Concierge was super helpful and on top of the things. The chef was great and packed sandwiches for us for the day trip. Lastly the manager was very receptive to the feedback and took care of all issues promptly.

Wonderful time in elegant resort with incredible service. Weather was a little cold but the staff made us feel at home with all including fireplace in our villa.
Our hostess Nadia was amazing 🤩 in service and nothing we needed.

Breakfast: lunch and dinners were delicious !

Very good location, luxury rooms, great service and atmosphere! Definitely will visit again as soon as it will be possible!

Really good property, loved the food and staff, they were really helpful and helped us according to our specific needs, definitely worth it.

This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary.
We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism.
The breakfast was excellent and Kariba and Malik made us feel at home.
We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips.
The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert.
We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave. It was a very touching gesture.
To sum it all this is how a hotel should function! We loved every minute of it and will almost certainly return. Thank you Mandarin Oriental, Marrakech, particularly their excellent staff, who made our stay unforgettable.

I would like to extend my sincere appreciation to Mr. Oussama from the Mandarin Oriental, Marrakesh. In October 2025, he was exceptionally helpful in arranging my spa treatments as well as a restaurant dinner at the hotel, handling every detail with great care and efficiency.

Mr. Oussama is truly the person to turn to for any difficult or complex requests. He is consistently professional, patient, and attentive, always taking the time to answer questions thoroughly and resolve any issues promptly. His calm approach and genuine willingness to help made the entire experience seamless and stress-free.

I firmly believe that employees like Mr. Oussama are what make a place truly special. His dedication to guest satisfaction reflects the high standards of the Mandarin Oriental, and he is a real asset to the hotel. I would highly recommend his assistance to any guest seeking outstanding service.

The hotel was outstanding 👌, the staff especially Oussama , he take care of us , provide us whatever we need to get the luxury comfort 😀

We went for a small visit to the Mandarin to prepare for our next trip, and were welcomed and showed around the villa and the suite by Noura, hope we'll have her as a butler when we'll stay there because it was such an amazing experience because she turned everything better! Thank you!

What a fantastic stay! The hotel is marvelous, the staff super friendly and always available to help.
Oussama, Robin, Ayoub and everyone else we interacted with were just outstanding!
Hope to see you soon, MO Marrakech!

I had a wonderful experience at the Mandarin Oriental Marrakech. The hotel itself is exceptional, but what truly made our stay memorable was Osama from the hotel staff. He guided us through everything with so much patience, professionalism, and genuine care. Thanks to him, every part of our stay felt smooth and special. Highly recommended!

Kahvaltıyı çok beğendik lezzet yerindeydi.Kahvaltı servisindeki görevliler pozitif ve işine profesyoneldi.Otel araçlarıyla uygun fiyata şehir içinde gezdik bu hizmeti beğendik.Ling Ling by Hakkasan restaurantı denedik lezzet ve sunum olarak ortalamaydı.

The suite was perfect.
The check-in was seamless.
Breakfast was excellent.
We were taken for a tour around the facility and visited the spa.