Mandarin Oriental, Marrakech

Hotels
Mandarin Oriental
9.6 (217 reviews)
Route Du Golf Royal , Marrakech , ma

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Beautiful resort
Excellent service
Spacious villas
Great food
Cons:
Room service issues
Lack of privacy around the pool

Categories

Cleanliness
9.3
The resort is peaceful, clean, and very well taken care of.
Service
10
The staff went above and beyond at all times, with special mentions of helpful butlers.
Location
9.9
Fantastic location, described as a paradise.
Room Quality
9.8
The villas were amazing and spacious, providing great privacy.
Amenities
9.3
Excellent amenities including a private pool and spa facilities.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
9.3
Breakfast was excellent with a great choice of food.
Overall Experience
9.9
Overall a wonderful experience, with guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:47

Property Description

Luxurious Private Villas and Suites
Immerse yourself in the opulence of our 54 private villas and 9 suites, each designed in Berber-Arabic style with their own swimming pools and hot tubs. Indulge in the ultimate relaxation with 7 suites featuring rooftop plunge pools, offering breathtaking views of the Atlas Mountains.

Exquisite Dining and Wellness
Savor a culinary journey at our various restaurants and bars, catering to every palate. Unwind and rejuvenate at our spa and wellness center, complete with a Hammam, hot tub, indoor pool, and relaxing massage sessions.

Recreational Activities and Convenient Location
Explore the area with ease by taking advantage of our bike hire services or enjoy a round of golf nearby. Conveniently located just a 10-minute drive from Jemaa El Fna square, experience the perfect blend of luxury and convenience at Mandarin Oriental, Marrakech.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for € 70 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 140 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for € 70 per person per night when using an available extra bed.
    People 13 years old and over stay for € 140 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 217 reviews
Cleanliness: 9.3
Service: 10
Location: 9.9
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.9
A
abdulhameed couple sa
9
2026-05-08 via Nuitee
A
Andrej couple sk
7
2026-05-02 via Nuitee
H
Hadleigh family_with_children gb
10
Exceptional facilities , accommodation and service
Pros:

Absolutely faultless from start to finish

Cons:

Nothing

2026-04-21 via Nuitee
N
NNMK1 Couples Manchester, Greater Manchester, England
10
Beautiful Hotel & Stunning Rooms
Pros:

One of the best hotels in Marrakesh the rooms are stunning with large private plunge pools and ling ling restaurant is excellent. A haven within the city. We are returning again

2026-04-16 via Tripadvisor
V
Vasiliki couple gr
10
2026-04-15 via Nuitee
D
Dmitry couple ru
5
Pros:

Есть мини зоопарк

Cons:

1. Старый отель.
2. Номера не подготовлены ( теплый пол не включен, а было холодно)
3. Самолеты взлетают каждые 5 минут над домом.
4. Территория у входа в дом не зеленая.

2026-04-12 via Nuitee
E
Enzo family_with_children it
5
Non soddisfatto
Pros:

Bene la colazione

Cons:

Da ristrutturare e staff deve essere più attento

2026-04-07 via Nuitee
X
X6189UNlisab Family Cheshire, England
10
An amazing hotel with incredible service!
Pros:

This was one of the most beautiful resorts that we've ever been to!
The mandarin villa was such a stunning room, well worth splurging on. Our butler Saad, couldn't do enough for us, and was always very proactive at suggestions-nothing whatsoever was ever too much trouble-an absolutely lovely man!
The food was excellent in all the restaurants, but for us the standout thing was definitely the incredible service!!
The staff who were mostly local, could not have been more genuine and thoughtful in all aspects of their service; they were happy to be there and it was obvious. Although everyone was lovely, some standout members of the team for us were-Saad, our butler, Abdellah, Rida, Mohamed and Bernais in the restaurants and Younes on reception. In fact we did not meet one person who wasn't lovely.
It was my son's birthday while we were there and the staff made such an effort to make him feel spoilt.
While there, my son and I did the Moroccan cookery lesson which I highly recommend. The chefs there were so pleasant and made sure we had a memorable time.
The spa was well worth a visit too.
One last mention to the goat keeper-the hotel has some pet goats and the gentleman who looks after them was so charming. Visiting the goats was one of our favourite activities.

2026-04-05 via Tripadvisor
S
saudaM4226VW Family
10
Great stay highlighted by Osama
Pros:

Fantastic stay. Excellent facilities, great food, and very welcoming staff.
Osama stood out for his attentive and gracious service. He even reached out before our arrival, and highlighted our stay with the hospitality he provided. We will more than likely to visit the resort to experience the hospitality provided by all staff once again.

2026-04-04 via Tripadvisor
S
sabak873 Family
10
Exceptional Experience
Pros:

Our experience was very much elevated and wholesome thanks to the staff at the Mandarin who truly made our trip a memorable one. Thanks to Osama who took very good care of us, was welcoming and hospitable, and made our stay extremely comfortable and luxurious!

2026-03-30 via Tripadvisor
R
Ralf couple de
10
2026-03-28 via Nuitee
J
jamesgQ6317IE Couples
10
A very special hotel.
Pros:

A really special hotel. The villas are amazing and the hotel area is so relaxing. The staff were fantastic and Oussa was a real star in organising our stay both inside and outside the hotel. Can’t recommend it highly enough.

2026-03-20 via Tripadvisor
N
nigeltL2227PV Family
10
Fabulous Stay
Pros:

What a fabulous stay we’ve just had, the hospitality has been amazing. The staff go out of their way to make sure everything is perfect. Asad helped us throughout our stay and he was excellent. Food very good and the team at breakfast brilliant, thanks to Ben Rais (Moshine), Badyr and others that took good care of us.

2026-03-13 via Tripadvisor
1
136mikav Couples
10
Fantastic
Pros:

One word. Fantastic.
Outstanding service and great hospitality.
Special thanks to Yusef for the wonderful assistance during our stay

2026-03-10 via Tripadvisor
C
callym2023 Couples Scotland
8
Would visit again
Pros:

We visited January for a day pass to get a feel for the place, see if we like it for a stay as we frequently visit Marrakesh.

Hotel, grounds and setting as you would expect very nice and well kept.

Heated pool wasn’t up to temperature which was a bit disappointing, however were offered to use the spa all day since the weather wasn’t too great which was a nice touch.

Lunch was very nice, could have been a bit better as with the cocktails 7/10.

Very serene and hushed setting, good to wind down and fully relax.

Would visit again.

2026-03-03 via Tripadvisor
D
Dalil couple fr
10
2026-03-02 via Nuitee
O
oliver693 Couples Bavaria
10
Absolutely exceptional stay
Pros:

Absolutely exceptional stay

We had a wonderful stay at Mandarin Oriental, Marrakech. The resort is set in a beautifully landscaped, park-like garden with immaculate grounds and spacious pool areas.

We stayed in a Pool Villa, which offered great privacy, generous space, and our own pool — a true highlight. The private butler service was outstanding.

Excellent restaurants, an amazing breakfast, and above all: incredibly friendly, professional service throughout.

A truly dreamy hotel experience — highly recommended. We will definitely return.

2026-02-25 via Tripadvisor
T
Toritseju couple ng
9
2026-02-24 via Nuitee
V
vibrah2 Family London, England
10
MO Marrakech - Superbly Delivers On All Fronts
Pros:

We always find the MO hotels to be slightly more modern in style versus other hotel groups. MO Marrakech fits that bill perfectly , however, it balances the modern classic design and fittings with some beautiful traditional touches such as the outdoor lounge with real fireplaces . The service is excellent and nothing is too much, the breakfasts are excellent in both quality, flavour and butlers always deliver on time - a real lovely touch are the vegetable farms , goats and beautiful gardens set in large open grounds. It’s incredibly private and a perfect retreat for the family - can highly recommend the two bedroom villa with private pool. Something to bear in mind is that medina central area is circa 20 mins drive away so just bear this mind as hotel taxis will be required when sightseeing. La mamounia and the Royal Mansour (both very traditionally styled) are very good but for us nothing beats the expansive beautiful Villa accommodation that MO Marrakech offer.

2026-02-18 via Tripadvisor
D
Daydream40184838529 Family
10
World class service and care
Pros:

This is truly the most luxurious and wonderful experience I think we’ve ever had at a hotel. The staff was incredible. Everyone, especially our butler Yusef, were so professional, kind, and welcoming. The food is amazing, the pool is perfect, and the villas are like an oasis. Truly the best experience ever. World class.

2026-02-13 via Tripadvisor