HOTEL MYSTAYS Tachikawa

Hotels
•
Mystays Hotel Group
7.9 (1253 reviews)
Nishikicho 1-8-14 , Tachikawa , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Clean breakfast area
Cons:
Cleanliness issues
Location somewhat confusing

Categories

Cleanliness
6.79
Multiple reviews mentioned cleanliness issues, particularly related to odors and cleanliness of bathrooms.
Service
8.76
Positive mention of staff service across multiple reviews.
Location
7.8
Some reviews mentioned the location as convenient while others noted it being a bit far from the station.
Room Quality
7.75
Rooms were appreciated for size in some reviews but criticized for cleanliness and other minor issues.
Amenities
8.28
Amenities such as breakfast and staff service were positively rated.
Value for Money
7.24
Some reviews suggest value may not meet expectations due to cleanliness issues.
Food and Beverage
8.79
Generally positive comments regarding the breakfast quality.
Overall Experience
7.76
Mixed feelings overall; while some enjoyed their stay, others were disappointed due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Modern Comforts and Convenience

Hotel Mystays Tachikawa provides a contemporary stay in Tachikawa with air-conditioned rooms equipped with flat-screen TVs and complimentary WiFi. Each room offers a kettle, slippers, and free toiletries for added comfort.

Dining Experience

Indulge in delicious meals at the on-site restaurant during your stay at Hotel Mystays Tachikawa. Enjoy a variety of culinary delights without having to venture far from your accommodation.

24-Hour Assistance

Experience seamless hospitality with a 24-hour front desk ready to assist you at any time during your stay. Whether you need local recommendations or have any queries, the dedicated staff is there to ensure a pleasant visit.

Book your stay at Hotel Mystays Tachikawa for a blend of modern amenities and exceptional service.

Important information:

Parking spaces must be reserved in advance. Please call the property directly in advance to make a reservation. Contact details can be found in the booking confirmation.

Please note that the credit card used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1300 per day.

Location

Guest Reviews

7.9
Based on 1253 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 7.76
佳也 • family_with_children • jp
7
Pros:

国立に用があり便利でした。

2026-02-27 • via Nuitee
中出 • couple • jp
5
ありがとう
2026-02-27 • via Nuitee
K
kaori • solo_traveller • jp
8
2026-02-25 • via Nuitee
N
Nakagawa • family_with_children • jp
7
2026-02-25 • via Nuitee
O
OGAWA • couple • jp
10
2026-02-25 • via Nuitee
M
MICHI • solo_traveller • jp
5
2026-02-24 • via Nuitee
R
RIE • solo_traveller • jp
10
2026-02-24 • via Nuitee
K
Kiyomi • family_with_children • jp
8
2026-02-23 • via Nuitee
K
Kimura • family_with_children • jp
10
Pros:

部屋が綺麗な感じで気持ちよかった。

Cons:

浴槽に汚れが付いていたみたいで、お湯を溜めたら何やらが水面に浮かんできた。

2026-02-22 • via Nuitee
M
Mimi • family_with_children • jp
10
2026-02-22 • via Nuitee
山田 • family_with_children • jp
7
満足です
2026-02-15 • via Nuitee
E
Endou • solo_traveller • jp
8
2026-02-13 • via Nuitee
Y
YUKIE • family_with_children • jp
5
Pros:

立川駅近くに泊まれた

Cons:

禁煙の部屋がとれなかった
ホコリが気になった

2026-02-12 • via Nuitee
福田 • couple • jp
10
2026-02-12 • via Nuitee
N
noriko • solo_traveller • jp
3
Pros:

朝食

Cons:

施設が古く、汚い。場末のビジネスホテル。
予約時、最後の部屋とコメントが出ていましたが、納得できるレベルの、それなりのホテルなら多分最後の最後まで極力人を泊めたくない部屋なのだろうといくらいに使い古した場末感満載だった。
壁紙は剥がれ修復した後があったが、その修復した壁紙も剥がれており、バストイレのフロアは凄く汚い。
なぜバストイレのフロアが汚いのか謎だった。普通はバストイレには素足で入るのではないのか？なんだか靴のまま何度も入ったような汚れ方だった。他にも各所に汚れやひび割れがたくさんあった。ちなみにロケーションは0.窓を開けたら壁しか見えなかった。２度と泊まる事はないホテルです

2026-02-12 • via Nuitee
福田 • family_with_children • jp
9
2泊させていただきましたが快適でした。
Pros:

朝食が美味しかった。快適でした。

Cons:

洗面台の下の方が汚れていたのを見てしまい残念。連泊のタオル交換などの案内がなかった。

2026-02-12 • via Nuitee
F
FUKUDA • family_with_children • jp
9
Pros:

受付スタッフがとても優しい口調で説明してくださり助かりました！

Cons:

ドライヤーの風量調整が限られていたこと。

2026-02-11 • via Nuitee
S
sano • couple • jp
7
Pros:

料金に見合っていた。
シャワーカーテンも他のホテルより、臭いもなく快適だった。朝食も、いつでも席につけた。

Cons:

禁煙ルームを予約したのに、掃除した事を名目に、通された事。

2026-02-11 • via Nuitee
M
MIYUKI • family_with_children • jp
7
よかった
Pros:

フロントの方の対応がとても丁寧だった
部屋も綺麗に清掃されていて過ごしやすかった

Cons:

場所が分かりにくかった

2026-02-10 • via Nuitee
S
Saori • couple • jp
9
2026-02-10 • via Nuitee