Kimpton Schofield Hotel by IHG

Hotels
Kimpton Hotels
9 (536 reviews)
2000 East Ninth Street , Cleveland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Outstanding staff service
Convenient downtown location
Clean and comfortable rooms
Great food options

Categories

Cleanliness
9.08
Rooms were clean and comfortable, with a high standard of cleanliness mentioned.
Service
9.55
Staff was genuinely kind and thoughtful; specific staff members recognized for outstanding service.
Location
9.09
Conveniently located in the heart of downtown Cleveland, within walking distance of major attractions.
Room Quality
9.04
Rooms are modern, clean, and nicely furnished, providing comfortable beds.
Amenities
9.07
Stylish lobby, great dining options, and suitable for both family and pets.
Value for Money
8.53
Personalized service and professionalism suggest good value, though this category was not explicitly mentioned.
Food and Beverage
8.58
Enjoyed delicious meals and desserts at the hotel's bar.
Overall Experience
9.05
Overall, reviewers expressed a desire to return, indicating a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Historical Charm and Modern Comforts
Set inside a renowned historical building, Kimpton Schofield Hotel seamlessly blends 20th century charm with contemporary amenities. Located in the heart of the city, it offers easy access to popular attractions like Quicken Loans Arena and Progressive Field.

Luxurious Room Features
Each room at Kimpton Schofield Hotel is designed for ultimate comfort, featuring premium linens, upscale toiletries, and a convenient snack bar. Guests can also unwind with in-room yoga mats and enjoy stunning city views from select rooms.

Gastronomic Delights and Urban Vibes
Indulge in expertly-crafted cocktails at the intimate 15-seat bar and lounge, or savor urban cuisine at the on-site restaurant adorned with rustic decor. With attractions like the Rock and Roll Hall of Fame nearby, Kimpton Schofield Hotel offers a truly immersive city experience.

Book your stay at Kimpton Schofield Hotel for a memorable blend of history and luxury.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.

Breakfast package reservations are allowed breakfast for a maximum of two people sharing a room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and costs USD 14.99 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 536 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
S
Scott couple us
9
2026-04-27 via Nuitee
A
Angela family_with_children us
8
2026-04-25 via Nuitee
H
hollyd324 Family Lake Forest, California
8
Comfortable rooms but lots of street noise
Pros:

Our room was nicely decorated, and it was clean and comfortable. Lionheart's coffee shop was in walking distance, and a grocery store with lots of quick service options was just across the street. Valets were friendly. I got a great sleep the first night, but the second night (Friday night) I was woken up about six times by sirens. Now I know why they have a noise machine and earplugs on the nightstand.

2026-04-12 via Tripadvisor
A
Abdullah Ozkan couple tr
7
Caddeye bakan oda almayın uyuyamazsınız
Pros:

Konum oda büyüklüğü

Cons:

Cadde gürültüsü çok yoğun,oda temizliği ikazdan sonra yapılabildi

2026-04-12 via Nuitee
R
R family_with_children us
10
Pros:

Friendly staff beautiful hotel in the heart of downtown

Cons:

Price a little pricey

2026-04-08 via Nuitee
K
Kaeleigh couple us
10
Lovely weekend stay close to Guardians games and all of the action!
Pros:

Lovely stay! You absolutely cannot beat the location! The aesthetics are spot on. Rooms are comfy and clean. The onsite bar stayed open later for all of us who wanted a night cap which was so nice !

Cons:

Na

2026-04-06 via Nuitee
J
Julie family_with_children us
10
2026-04-03 via Nuitee
5
515phil Family Fort Lauderdale, Broward County, Florida
4
Want to pay for a good nights sleep...do not stay here
Pros:

Greeted very nicely when we checked in for three nights.
Room was very clean.
We soon discovered why they have a noise machine and earplugs on the bed. Our suite was very noisy. Heard all of the honks and loud noise from outside. And our three year old didn't sleep at all.
When we spoke to the manager the next day, she (Jana) had zero compassion that we didn't sleep last night. Offered us another sound machine.
When we went back later in the day as we had to meet family, she said she could provide a smaller room with no windows or a larger room on an upper floor for an additional $200 per night. Zero comp for the sleepless room/suite we had checked into. At $400 per night you would expect a good sleep!
We would have left and went to another hotel but couldn't find another room close by.

Called the manager on our way out and have never heard back.

2026-04-02 via Tripadvisor
D
Daniele solo_traveller it
10
2026-03-31 via Nuitee
M
Monica solo_traveller us
10
2026-03-30 via Nuitee
C
Cristin couple us
10
Overall we loved the location and were very comfortable.
Pros:

The location of the hotel to where we needed to be was perfect. The room was very comfortable. We enjoyed our stay!

Cons:

Some of the furniture in the room was a bit shabby. The drawers stuck and were hard to open. The ironing board cover needed to be replaced because it was shredded. The remote for the TV in our room was missing.

2026-03-29 via Nuitee
M
michael couple us
10
2026-03-20 via Nuitee
T
Tiffanee couple us
10
Pros:

Everything was amazing

Cons:

N/a

2026-03-18 via Nuitee
A
Alati couple us
10
2026-03-18 via Nuitee
M
marklR2804RX Couples
10
Couples night out.
Pros:

Our room was clean and very comfortable, with a great view of the city. The Betts resins bar was also very nice.

2026-03-16 via Tripadvisor
T
Terri couple us
9
Will definitely be my first choice in downtown Cleveland.
Pros:

Convenience, VERY friendly staff, good on site restaurant & bar, spacious, upscale rooms & good value for all of that!

2026-03-16 via Nuitee
T
Trina couple us
10
2026-03-02 via Nuitee
D
D4889ADdebbiec Family
10
Wonderful wedding weekend!
Pros:

We stayed at the Kimpton Schofield this weekend and had such a great experience! The location is perfect — right in the heart of downtown and an easy walk to restaurants and everything going on in the city.

The hotel itself has so much charm. The lobby is cozy and inviting (we loved the fireplace vibe), and the whole space feels stylish but comfortable at the same time. Our room was clean, beautifully decorated, and the bed was incredibly comfortable — always a win!

The staff was friendly and welcoming from the moment we arrived, which really set the tone for the weekend. It felt personal and relaxed, not stuffy.

Overall, it was the perfect spot for a fun Cleveland getaway and celebration for our son’s wedding. We would absolutely stay here again!

2026-03-01 via Tripadvisor
S
steven solo_traveller us
6
Cons:

Bed mattress was terrible.

2026-02-27 via Nuitee
W
William family_with_children us
8
Bathroom problems
Pros:

The suite we started in was nice and big.

Cons:

The room above us had their toilet overflowing all night and it came down in to our bathroom and I got up at 430 to go to the bathroom and my feet got soaked with someone else's toilet water. They moved us to a double queen room which is not what I paid for or wanted. The whole experience was terrible. And two lamps didn't work in the room either.

2026-02-27 via Nuitee