Kimpton Schofield Hotel by IHG

Hotels
•
Kimpton Hotels
9 (506 reviews)
2000 East Ninth Street , Cleveland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Outstanding staff service
Convenient downtown location
Clean and comfortable rooms
Great food options

Categories

Cleanliness
9.08
Rooms were clean and comfortable, with a high standard of cleanliness mentioned.
Service
9.55
Staff was genuinely kind and thoughtful; specific staff members recognized for outstanding service.
Location
9.09
Conveniently located in the heart of downtown Cleveland, within walking distance of major attractions.
Room Quality
9.04
Rooms are modern, clean, and nicely furnished, providing comfortable beds.
Amenities
9.07
Stylish lobby, great dining options, and suitable for both family and pets.
Value for Money
8.53
Personalized service and professionalism suggest good value, though this category was not explicitly mentioned.
Food and Beverage
8.58
Enjoyed delicious meals and desserts at the hotel's bar.
Overall Experience
9.05
Overall, reviewers expressed a desire to return, indicating a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Historical Charm and Modern Comforts
Set inside a renowned historical building, Kimpton Schofield Hotel seamlessly blends 20th century charm with contemporary amenities. Located in the heart of the city, it offers easy access to popular attractions like Quicken Loans Arena and Progressive Field.

Luxurious Room Features
Each room at Kimpton Schofield Hotel is designed for ultimate comfort, featuring premium linens, upscale toiletries, and a convenient snack bar. Guests can also unwind with in-room yoga mats and enjoy stunning city views from select rooms.

Gastronomic Delights and Urban Vibes
Indulge in expertly-crafted cocktails at the intimate 15-seat bar and lounge, or savor urban cuisine at the on-site restaurant adorned with rustic decor. With attractions like the Rock and Roll Hall of Fame nearby, Kimpton Schofield Hotel offers a truly immersive city experience.

Book your stay at Kimpton Schofield Hotel for a memorable blend of history and luxury.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.

Breakfast package reservations are allowed breakfast for a maximum of two people sharing a room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and costs USD 14.99 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 506 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
R
R • family_with_children • us
10
Pros:

Friendly staff beautiful hotel in the heart of downtown

Cons:

Price a little pricey

2026-04-08 • via Nuitee
K
Kaeleigh • couple • us
10
Lovely weekend stay close to Guardians games and all of the action!
Pros:

Lovely stay! You absolutely cannot beat the location! The aesthetics are spot on. Rooms are comfy and clean. The onsite bar stayed open later for all of us who wanted a night cap which was so nice !

Cons:

Na

2026-04-06 • via Nuitee
J
Julie • family_with_children • us
10
2026-04-03 • via Nuitee
D
Daniele • solo_traveller • it
10
2026-03-31 • via Nuitee
M
Monica • solo_traveller • us
10
2026-03-30 • via Nuitee
C
Cristin • couple • us
10
Overall we loved the location and were very comfortable.
Pros:

The location of the hotel to where we needed to be was perfect. The room was very comfortable. We enjoyed our stay!

Cons:

Some of the furniture in the room was a bit shabby. The drawers stuck and were hard to open. The ironing board cover needed to be replaced because it was shredded. The remote for the TV in our room was missing.

2026-03-29 • via Nuitee
M
michael • couple • us
10
2026-03-20 • via Nuitee
T
Tiffanee • couple • us
10
Pros:

Everything was amazing

Cons:

N/a

2026-03-18 • via Nuitee
A
Alati • couple • us
10
2026-03-18 • via Nuitee
T
Terri • couple • us
9
Will definitely be my first choice in downtown Cleveland.
Pros:

Convenience, VERY friendly staff, good on site restaurant & bar, spacious, upscale rooms & good value for all of that!

2026-03-16 • via Nuitee
T
Trina • couple • us
10
2026-03-02 • via Nuitee
S
steven • solo_traveller • us
6
Cons:

Bed mattress was terrible.

2026-02-27 • via Nuitee
W
William • family_with_children • us
8
Bathroom problems
Pros:

The suite we started in was nice and big.

Cons:

The room above us had their toilet overflowing all night and it came down in to our bathroom and I got up at 430 to go to the bathroom and my feet got soaked with someone else's toilet water. They moved us to a double queen room which is not what I paid for or wanted. The whole experience was terrible. And two lamps didn't work in the room either.

2026-02-27 • via Nuitee
D
Daniil • solo_traveller • us
10
2026-02-26 • via Nuitee
C
Cruiser584706 • Business
10
Outstanding stay in Cleveland
Pros:

I was completely blow away by the over the top customer service at this Kimpton Property. Ellie at the front desk, went above and beyond to ensure my stay was outstanding. Her restaurant recommendation for Brazilian food was five star!! Looking forward to my return to Cleveland some day (hopefully sooner, than later).

2026-02-25 • via Tripadvisor
M
Mobile10053571665 • Couples
10
Great February trip
Pros:

We had a wonderful February birthday celebration here. The staff was exceptional, making our night truly special with thoughtful touches. The wine/cocktail happy hour was a fantastic addition. Highly recommended! I’d like to give a shout out to Jenna, Jana and Ellie for their thoughtfulness and the extra touches they added to our time being there. They went above and beyond, and and we’re very grateful for them during our time now

2026-02-24 • via Tripadvisor
P
pdU2656HF • Family
10
Love the Van Gogh Suite!
Pros:

Another great stay in the Van Gogh Suite! Love this place. Thanks to all for making our stay so special. Jana and Micaela are the best! They made sure we had a wonderful night. Pat and Jen

2026-02-22 • via Tripadvisor
V
veerabz • Family
10
Wonderful time with the Schofield!
Pros:

Kimpton Schofield is the best place to stay when visiting Cleveland! You arrive, and the valet crew makes it easy. Then the front desk staff, especially Jana and Shantee, throughout my stay were wonderful with any help needed. So many hotels to pick from downtown Cleveland, but I always pick the Kimpton if available!

2026-02-19 • via Tripadvisor
2
234tashiaw • Friends getaway
4
Early Charges - Haven't Even Stayed Yet!
Pros:

I haven't even stayed yet (a week out before my arrival), but already charged? I called and the "MOD" was super passive aggressive and not really listening. I'm hoping my actual stay is better than this experience. What if we were changing our minds? According to our booking, we have until two days before to cancel. Weird timing and not a good start.

2026-02-18 • via Tripadvisor
M
marysU7768OG • Family
10
Wedding weekend with family
Pros:

Great Hotel! loved the location , within walking distance to the Historic Arcade Mall and the Rock and Roll Museum.
The restaurant was exceptional- food, atmosphere and wait staff!

2026-02-18 • via Tripadvisor