Kimpton Schofield Hotel by IHG

The suite we started in was nice and big.

I was completely blow away by the over the top customer service at this Kimpton Property. Ellie at the front desk, went above and beyond to ensure my stay was outstanding. Her restaurant recommendation for Brazilian food was five star!! Looking forward to my return to Cleveland some day (hopefully sooner, than later).

We had a wonderful February birthday celebration here. The staff was exceptional, making our night truly special with thoughtful touches. The wine/cocktail happy hour was a fantastic addition. Highly recommended! I’d like to give a shout out to Jenna, Jana and Ellie for their thoughtfulness and the extra touches they added to our time being there. They went above and beyond, and and we’re very grateful for them during our time now

Another great stay in the Van Gogh Suite! Love this place. Thanks to all for making our stay so special. Jana and Micaela are the best! They made sure we had a wonderful night. Pat and Jen

Kimpton Schofield is the best place to stay when visiting Cleveland! You arrive, and the valet crew makes it easy. Then the front desk staff, especially Jana and Shantee, throughout my stay were wonderful with any help needed. So many hotels to pick from downtown Cleveland, but I always pick the Kimpton if available!

I haven't even stayed yet (a week out before my arrival), but already charged? I called and the "MOD" was super passive aggressive and not really listening. I'm hoping my actual stay is better than this experience. What if we were changing our minds? According to our booking, we have until two days before to cancel. Weird timing and not a good start.

Great Hotel! loved the location , within walking distance to the Historic Arcade Mall and the Rock and Roll Museum.
The restaurant was exceptional- food, atmosphere and wait staff!

Excellent experience, highly recommend!

Warm and inviting staff, traffic location this is near major venues, beautiful historic buildings!

We had such a great stay at the Kimpton Schofield Hotel. We arrived on Wednesday, February 4th and departed on Sunday, February 8th. The hotel is very conveniently located on the southwest corner of Euclid Avenue and East 9th Street. The location is perfect. A brisk (It was 17 degrees outside!) 16 minute walk north along East 9th Street took us to the Rock and Roll Hall of Fame on Thursday. On Friday evening, we walked nine minutes East along Euclid Avenue to the Connor Palace Theater to see Suffs, the musical about the women's suffrage movement in the early 1900s. I highly recommend seeing it!

One place we to which we didn't walk was the Cleveland Art Museum but there's a bus stop at the corner of Euclid and East 9th and an all-day senior buss pass is just $2.50! For non-seniors, it's just $5.00. Another highly recommended stop and entrance to the museum is free!

Inside the Kimpton Schofield Hotel is a restaurant called Betts. The food is very good and reasonable priced. Their soups are excellent and the breakfast burger is delicious. Everyone who works at the hotel is friendly and professional. Other good places to eat around the hotel are Goma (sushi), Red Steak House, Southern Tier Brewery, and Cordelia. These, and many other restaurants are all on Prospect Avenue East and along East 4th Street. We didn't have time to go but Jack's Casino is also on Prospect if you want to try to win back the cost of your trip.

Great service from my family and friends. My mom felt like a queen. My husband and I absolutely loved the Van Gogh Suite, great views and atmosphere. Marissa and the team were so easy to work with and provided a great discount for our guests. The food was great at Bett's, and the valets were amazing. Our guests loved the wine tastings and morning coffee. Highly recommend if you're looking for a wedding hotel.

This has become our annual holiday tradition around Christmas, and the Schofield continues to exceed expectations every time. The experience begins the moment you step in from the freezing Cleveland streets into the warm, inviting lobby anchored by a stunning 360-degree fireplace with built-in seating nooks. It immediately feels cozy and upscale without being stuffy.

The staff consistently provides thoughtful, attentive service. Special requests noted on reservations are taken seriously, and over the years, we've been pleasantly surprised with touches like champagne, snacks, drinks, or breakfast from Betts, and even occasional room upgrades when available. These details make the stay feel personal rather than just transactional.

The rooms are spotless and quiet - impressive for a downtown location. We highly recommend the King City View room. Its layout is perfect for couples, featuring his-and-hers vanities separated by a central walk-in shower, a design we loved so much we even used it as inspiration for our own bathroom remodel - though we added his and her showerheads 😳. The beds are comfortable, and the overall decor feels modern, spacious, and warm.

Betts, the hotel's restaurant and bar, is fantastic for pre- and post-dinner drinks or brunch. The vibe is energetic yet refined, with friendly service and a clientele that complements the hotel's polished feel.

Location is another highlight. You're steps away from Marble Room - a MUST - close to the Theatre District, Progressive Field, and many top dining spots - Cleveland has plenty to choose from. This is the ideal place for that special weekend you've been meaning to plan. In fact, we're already planning one for a birthday weekend in March - and we're bringing friends!

What keeps us coming back is how the hotel combines luxury with genuine hospitality. It never feels corporate or impersonal. After several stays, we still feel like valued guests, not just another reservation. We recommend it to everyone and rarely consider staying anywhere else downtown.

If the team is reading this, THANK YOU, and keep up the great work! People still matter in 2026; your hospitality proves it.

Location was great. My room was clean comfortable.

Perfect walking location to Rocket Mortgage Arena, plenty of restaurants and fun spots!! The staff was amazing and the rooms were amazing as well!! We found our perfect weekend getaway spot!!

Les restaurant

Staff and location were great! Rooms were large and comfortable. Breakfast in the restaurant was good as well.

Great location. We were in for the Cavs game. Lobby was cozy.