Holiday Inn Express & Suites Boynton Beach by IHG

Hotels
Holiday Inn Express
7.8 (547 reviews)
2001 West Ocean Drive , Boynton Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.66
Multiple reviews highlighted issues with cleanliness, including odors and dirty rooms.
Service
8.63
Overall staff service was noted as friendly, though some negative experiences were reported.
Location
8.17
The location is convenient and well-situated, contributing positively to guest experiences.
Room Quality
7.12
Rooms were spacious but noted issues with noise and maintenance.
Amenities
8.15
Amenities like breakfast and fitness center received positive mentions.
Value for Money
7.61
While affordable, some guests felt the value was lacking due to cleanliness issues.
Food and Beverage
8.16
Breakfast was well-received, contributing positively to the overall satisfaction.
Overall Experience
7.93
The overall sentiment was mixed but averaged well with various positive and negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:02

Property Description

Modern Comfort
Holiday Inn Express & Suites Boynton Beach East provides a modern and comfortable stay with air-conditioned rooms and flat-screen TVs. Each room includes a private bathroom with complimentary toiletries and a hair dryer for your convenience.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk at the property, ensuring assistance whenever needed. The hotel's proximity to Gulfstream Mall and Boynton Beach Fashion Square offers easy access to shopping and entertainment options.

Accessible Location
Located just 18 km from Palm Beach Airport, Holiday Inn Express & Suites Boynton Beach East is easily accessible for travelers. Book now for a relaxing stay in Boynton Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 547 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.93
J
Joanel family_with_children us
8
2026-02-12 via Nuitee
M
Mary extended_group us
5
I stayed at other Holiday Inn Express locations that were very clean and refreshed. This location was disappointing.
Pros:

Location

Cons:

The bathroom needed updating. Caulking and tile had old mildew stains. Shower drain cover was not attached to the drain and was placed halfway over the drain. Shower head was so high on the wall I couldn't reach it to adjust. I am 5'2".
There was an old, dirty side table in the room.
Breakfast both days had no yogurt available despite a refrigerator labeled "yogurt".

2026-02-11 via Nuitee
R
Renan family_with_children br
10
2026-02-10 via Nuitee
S
Stefaan couple be
9
2026-02-09 via Nuitee
T
Turner family_with_children us
10
2026-01-29 via Nuitee
M
Matthew solo_traveller us
10
For the costs, the benefits were far & away worth it
Pros:

Convenient location

2026-01-28 via Nuitee
R
Robert couple us
9
2026-01-24 via Nuitee
P
Pavlek couple us
10
2026-01-21 via Nuitee
V
Valens couple us
9
2026-01-20 via Nuitee
J
John family_with_children us
5
Never book through Booking.com Not response to customers
2026-01-19 via Nuitee
J
Julie family_with_children fr
9
2026-01-19 via Nuitee
P
Phillip solo_traveller us
10
I had an excellent stay at this hotel.
Pros:

The People were courteous and very helpful.

Cons:

I liked Everything about this place. The bed was very comfortable and the hotel offered cleaning service every day, though I didn’t need it.

2026-01-19 via Nuitee
B
Bernard couple us
8
2026-01-19 via Nuitee
C
Christine family_with_children us
10
Relaxing
Pros:

Very convenient to everything. Parking was a pleasure

2026-01-19 via Nuitee
A
Aaron couple us
8
Slept here then left
Pros:

Check in was smooth and room was clean and comfortable

Cons:

They place a $150 hold on your card for 3-10 business days. Thats insane

2026-01-19 via Nuitee
Q
Quynh Nhu extended_group us
10
2026-01-19 via Nuitee
H
Heather extended_group us
7
2026-01-19 via Nuitee
E
Edward couple us
10
2026-01-18 via Nuitee
R
Robert couple us
10
2026-01-17 via Nuitee
B
Bernard couple us
7
2026-01-15 via Nuitee