Holiday Inn Express & Suites Boynton Beach by IHG

Hotels
Holiday Inn Express
7.8 (547 reviews)
2001 West Ocean Drive , Boynton Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.66
Multiple reviews highlighted issues with cleanliness, including odors and dirty rooms.
Service
8.63
Overall staff service was noted as friendly, though some negative experiences were reported.
Location
8.17
The location is convenient and well-situated, contributing positively to guest experiences.
Room Quality
7.12
Rooms were spacious but noted issues with noise and maintenance.
Amenities
8.15
Amenities like breakfast and fitness center received positive mentions.
Value for Money
7.61
While affordable, some guests felt the value was lacking due to cleanliness issues.
Food and Beverage
8.16
Breakfast was well-received, contributing positively to the overall satisfaction.
Overall Experience
7.93
The overall sentiment was mixed but averaged well with various positive and negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:02

Property Description

Modern Comfort
Holiday Inn Express & Suites Boynton Beach East provides a modern and comfortable stay with air-conditioned rooms and flat-screen TVs. Each room includes a private bathroom with complimentary toiletries and a hair dryer for your convenience.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk at the property, ensuring assistance whenever needed. The hotel's proximity to Gulfstream Mall and Boynton Beach Fashion Square offers easy access to shopping and entertainment options.

Accessible Location
Located just 18 km from Palm Beach Airport, Holiday Inn Express & Suites Boynton Beach East is easily accessible for travelers. Book now for a relaxing stay in Boynton Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 547 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.93
D
Daniel couple us
10
Clean and convenient place to stay
Pros:

Room was very clean and spacious. Pool and exercise room were both clean and convenient

Cons:

Breakfast items kept running out and staff needed to be asked to replenish the items.

2026-04-12 via Nuitee
B
Barry solo_traveller us
5
Decent place but poor food and lighting
Cons:

The breakfast was poor and the lighting in the room was poor

2026-04-08 via Nuitee
H
Hirenkumar family_with_children us
5
Pros:

Location and staff were excellent. But my room was smelling. Carpet and bathroom floor was messy and slippery.
AC was making noise.
Room was smelling odd.

Cons:

Location and staff were excellent. But my room was smelling. Carpet and bathroom floor was messy and slippery.
AC was making noise.
Room was smelling odd.

2026-04-07 via Nuitee
D
Douglas couple us
5
The stay was ok, but not worth over 200.00 per night
Pros:

The breakfast was fine. The room was cleaned dailyG

Cons:

The hotel seemed a bit old and the hallways had an odor like a cheap hotel

2026-04-06 via Nuitee
B
Brittany family_with_children us
10
2026-04-03 via Nuitee
M
Margaret solo_traveller us
10
Very enjoyable
Pros:

Location staff amenities

Cons:

Nothing

2026-04-02 via Nuitee
S
Suresh couple us
4
2026-03-31 via Nuitee
0
0000 couple do
10
2026-03-31 via Nuitee
M
Michał family_with_children pl
10
2026-03-23 via Nuitee
J
Johneen couple us
9
2026-03-17 via Nuitee
E
Eileen solo_traveller us
10
2026-03-16 via Nuitee
C
Cory solo_traveller us
10
2026-03-16 via Nuitee
D
Dolores couple us
6
Cons:

/

2026-03-07 via Nuitee
K
Kathleen couple us
10
This was a comfortable, clean hotel.
Pros:

It was located near the Delray Open Tennis Tournament and near other amenities. Clean hotel with friendly staff.

2026-02-22 via Nuitee
J
Joanel family_with_children us
8
2026-02-12 via Nuitee
M
Mary extended_group us
5
I stayed at other Holiday Inn Express locations that were very clean and refreshed. This location was disappointing.
Pros:

Location

Cons:

The bathroom needed updating. Caulking and tile had old mildew stains. Shower drain cover was not attached to the drain and was placed halfway over the drain. Shower head was so high on the wall I couldn't reach it to adjust. I am 5'2".
There was an old, dirty side table in the room.
Breakfast both days had no yogurt available despite a refrigerator labeled "yogurt".

2026-02-11 via Nuitee
R
Renan family_with_children br
10
2026-02-10 via Nuitee
S
Stefaan couple be
9
2026-02-09 via Nuitee
T
Turner family_with_children us
10
2026-01-29 via Nuitee
M
Matthew solo_traveller us
10
For the costs, the benefits were far & away worth it
Pros:

Convenient location

2026-01-28 via Nuitee