Enigma - Nature & Water Hotel

Hotels
7.9 (801 reviews)
Vale Juncal s/n , São Teotónio , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Beautiful location
Cozy rooms
Cons:
Cleanliness issues
Heating problems
Lack of amenities in good condition

Categories

Cleanliness
6.81
Multiple issues reported, including peeling paint, rusted furniture, and old towels.
Service
8.78
Staff received positive feedback, especially in the restaurant.
Location
8.82
Valued for its tranquility and beautiful views.
Room Quality
7.27
Rooms were initially pleasant but had issues with heating and amenities.
Amenities
7.3
Pool and breakfast were well-received, but issues with jacuzzi and sauna noted.
Value for Money
7.76
Mixed sentiment regarding quality versus price, especially with amenities.
Food and Beverage
8.31
Breakfast was generally praised, though variety could be improved.
Overall Experience
8.18
Overall impression was positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Luxurious Accommodation
Enigma - Nature & Water Hotel offers bright rooms, suites, and apartments with modern amenities including free WiFi and air conditioning. Guests can enjoy private balconies and fully equipped kitchens in the apartments, providing a home-away-from-home experience.

Relaxation and Wellness
Indulge in the hotel's spa facilities which include a fitness center, sauna, Turkish bath, and indoor pool. Treat yourself to a rejuvenating massage or unwind in the serene indoor and outdoor swimming pools.

Culinary Delights
Savor delicious Portuguese cuisine at the Enigma Flavours restaurant, offering a buffet or à la carte breakfast to start your day right. Don't miss the opportunity to taste a variety of local delicacies during your stay.

Experience the perfect blend of nature and luxury at Enigma - Nature & Water Hotel. Book now for an unforgettable stay surrounded by the beauty of Southwest Alentejo.

Important information:

Please be advised that massage services are not available at this time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 17 per person per night when using an available extra bed.
    People 13 years old and over stay for € 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 801 reviews
Cleanliness: 6.81
Service: 8.78
Location: 8.82
Room Quality: 7.27
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.18
S
Sofia couple pt
8
2026-07-03 via Nuitee
P
Pires couple pt
9
2026-07-03 via Nuitee
C
Corine solo_traveller be
8
Pros:

Emplacement au calme avec une vue reposante sur la montagne. Les chambres sont très spacieuses et le lit très confortable. Le personnel est très agréable et le petit déjeuner est varié. La vue de la piscine est top!

Cons:

Tout est parfaitement propre et confortable mais on voit que ce n'est pas un hôtel tout récent avec des petites réparations à faire.
Mais le rapport qualité/prix est top!

2026-07-02 via Nuitee
R
Raquel couple pt
9
Pros:

Local muito tranquilo, com natureza, som dos passarinhos e sem ruído da cidade. Quarto muito espaçoso, funcionários simpáticos e disponíveis. Bom pequeno-almoço e bom serviço de restaurante ao jantar. Piscina exterior muito agradável e aberta 24h.

Cons:

A mesa de bilhar estava com um problema, mas que prontamente resolveram.

2026-07-02 via Nuitee
L
Luis couple pt
7
2026-07-01 via Nuitee
P
Pedro Rodrigues 1986 solo_traveller pt
8
Um Hotel com uma excelente vista a precisar de vida
Pros:

O espaço é muito calmo, os vidros isolados, as camas confortáveis e a vista espetacular. A localização é boa. Staff escasso mas profissional, pequeno almoço normal.

Cons:

Nota-se que é um estabelecimento a precisar urgentemente de manutenção, o deck na piscina levantado requer cuidado pois pode ocasionar acidentes. Vários vidros quebrados um pouco por todo o estabelecimento dá a impressão que ao longo dos anos não tem sido devidamente assistido. Nota-se que há pouco staff também. Podiam maximizar atividades, por exemplo jogou a seleção portuguesa, podiam ter proporcionado ali um momento engraçado onde os clientes até podiam consumir e assim maximizarem o lucro do estabelecimento promovendo um ambiente divertido aos clientes também. Acabamos por não experimentar o SPA nem piscina interior pois a exterior podia estar melhor higienizada e não nos sentimos seguros nesse aspecto. Sentimos no geral que é um lugar parado no tempo, uma pena pois tem bastante potencial, com algumas mudanças simples poderia ser muito mais apelativo.

2026-06-29 via Nuitee
B
Bernahrndt solo_traveller de
9
Pros:

Sehr freundliches Personal, gut ausgestattetes Haus mit einer tollen Lage über den Landschaft. Sehr gutes Frühstück

2026-06-28 via Nuitee
E
Elton couple pt
10
Inesquecível
Pros:

Adoramos tudo, desde a excelente recepção dos funcionários, as piscinas, o pequeno-almoço com diversas variedades de alimentos e o pack romântico VIP foi simplesmente fantástico.

Cons:

O serviço de massagens que não havia.

2026-06-26 via Nuitee
A
Ana couple pt
8
2026-06-26 via Nuitee
N
Nuno Gonçalo solo_traveller pt
10
2026-06-26 via Nuitee
M
Magda solo_traveller it
8
Buona soluzione per una notte in Alentejo
Pros:

La stanza molto grande, spaziosa, con vista sui campi. Posizione silenziosa immersa nel verde.
Posizione vicino a belle spiagge (in macchina)

Cons:

La piscina era più bella dalle foto e il bar della piscina era chiuso fino a luglio nonostante i lettini fossero tutti occupati.
I macchinari della palestra non erano funzionanti.

2026-06-24 via Nuitee
C
Costelas couple pt
8
3 dias agradáveis
Pros:

O pequeno almoço é ótimo. A localização também é boa e o local muito agradável.

Cons:

O Jacuzi estar fora de serviço e o banho turco estar com problemas de funcionamento.

2026-06-23 via Nuitee
A
Aurica solo_traveller pt
10
Refúgio belíssimo no meio da natureza
Pros:

Adorei. Um verdadeiro refúgio no meio da natureza.

2026-06-23 via Nuitee
C
Cristiana couple pt
9
2026-06-22 via Nuitee
A
Alexandra solo_traveller pt
10
2026-06-22 via Nuitee
E
Ernesto solo_traveller pt
7
2026-06-21 via Nuitee
P
Paul Fear solo_traveller gb
10
Road trip .
Pros:

I stayed here for 2 nights on a motorcycle road trip. I found this to be one of the most comfortable place to stay. The staff were amazing the food was amazing. Great facilities. Parking even though in the car park on the grounds I felt really easy about it..the staff in the restaurant were so pleasant and helpful as well. Breafast was great as well and plenty of it..5 stars from me..

Cons:

Absolutely nothing..

2026-06-18 via Nuitee
V
valudati solo_traveller it
10
Pros:

Il posto immerso nel verde, nel silenzio e nella pace

Cons:

Noente

2026-06-16 via Nuitee
M
Maycon couple pt
10
2026-06-09 via Nuitee
M
Maria couple pt
9
Espaços muito tranquilos. A piscina está envolvida pela natureza.Gostei muito.
Pros:

Muito bom com várias opções. A sala é ótima, muita luz natural.

2026-06-09 via Nuitee