Hampton by Hilton Santa Cruz

Hotels
Hampton Inn
8.8 (238 reviews)
San Martin Avenue Esq., Street E-Eq , Santa Cruz , bo

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Clean and tidy rooms
Good location near shops and restaurants
Cons:
Limited amenities (no pool)
Breakfast service issues

Categories

Cleanliness
8.51
The hotel is neat and tidy, and very clean.
Service
9.48
Great customer service! The staff were very friendly and helpful.
Location
9.52
Well-located near restaurants and shops.
Room Quality
8.47
Comfortable beds and spacious rooms.
Amenities
8
Limited amenities; no pool or bar available.
Value for Money
8.96
Good value considering the location and cleanliness.
Food and Beverage
8.51
Breakfast was good but limited options during busy hours.
Overall Experience
8.98
Overall, a pleasant stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Modern Accommodations with Convenient Amenities

Fitness Centre and On-Site Dining Options

Convenient Location with Easy Access to Nearby Attractions

Book your stay at Hampton by Hilton Santa Cruz for a comfortable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 238 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
U
Uribe solo_traveller bo
9
seguire hospendandome en Hampton by Hilton
Pros:

PERSONAL DE LOBBY DE BUEN TRATO AL CLIENTE Y LIMPIEZA,

2026-04-14 via Nuitee
R
Randolf Hans couple bo
9
2026-04-12 via Nuitee
G
Gabriel solo_traveller bo
10
Excelente
Pros:

Desayuno y habitaciones

Cons:

No tengo opinión en contra

2026-04-08 via Nuitee
D
Danilo couple bo
8
Desayuno improvisado
Cons:

Una mañana nos mandaron a desayunar a otro piso y no habían buenas condiciones. El espacio era pequeño, pocas mesas, gente esperando, faltaban alimentos, cubiertos, etc. No deberían hacer eso con los huéspedes. Todos reclamaban y la verdad que nos sentimos mal atendidos.

2026-04-06 via Nuitee
R
Rojas Flores couple pe
10
Todo bien
Pros:

Todo

2026-04-03 via Nuitee
S
Silvia couple br
8
Muito boa! Atendimento muito bom tb
Pros:

Tudo menos n ter piscina

Cons:

Café da manhã ficou ruim c o evento

2026-04-01 via Nuitee
G
Gonzalo couple uy
10
Pros:

Todo

2026-03-30 via Nuitee
G
Gerardo solo_traveller bo
8
2026-03-30 via Nuitee
A
Augusto extended_group br
10
2026-03-29 via Nuitee
V
Victorianew solo_traveller br
9
Pros:

El personal fue bien receptivo, la limpeza era detallada, el cuarto tenia todos los accesorios necessário para una estadia larga

Cons:

El cuarto tenia 2 puertas selladas por donde se escuchaban las conversaciones de los cuartos de lado.

2026-03-28 via Nuitee
A
Aïssatou couple fr
7
Hôtel calme et paisible, personnel accueillant
Pros:

Accueil

Cons:

Ras

2026-03-23 via Nuitee
A
ALEJO solo_traveller co
8
MUY BIEN......
Pros:

UBICACION, SERVICIO.

2026-03-19 via Nuitee
泰男 couple jp
9
気分よく過ごせたホテル
Pros:

スタッフが非常によく訓練されているようで、大変気分よく過ごせた。
周辺にレストランやスーパーなど徒歩圏にあり便利な立地。

Cons:

特になし。

2026-03-16 via Nuitee
G
Giovana family_with_children bo
8
2026-03-09 via Nuitee
J
Juan solo_traveller pa
9
2026-03-09 via Nuitee
E
ENIO BERNARDES couple br
10
Pros:

Modernidade, hospitalidade e localização

2026-03-05 via Nuitee
S
SIT SAS extended_group co
9
2026-03-05 via Nuitee
S
Sergi Pasarin family_with_children bo
7
Pros:

l'esmorzar bé, l'ubicació excel.lent

Cons:

el servei de neteja podría anar una mica millor, estava amb la mare que es gran i passava molta estona a l'habitació i algún dia fins i tot no varen passar per què i era

2026-03-04 via Nuitee
A
Agustin solo_traveller uy
9
2026-03-04 via Nuitee
N
Nathan couple bo
10
We stay here every time we come to Santa Cruz and have to stay here for a day or two. Very reliable.
Pros:

Breakfast is good, good selection.

2026-03-03 via Nuitee