Hampton by Hilton Santa Cruz

Hotels
•
Hampton Inn
8.8 (261 reviews)
San Martin Avenue Esq., Street E-Eq , Santa Cruz , bo

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great customer service
Clean and tidy rooms
Good location near shops and restaurants
Cons:
Limited amenities (no pool)
Breakfast service issues

Categories

Cleanliness
8.51
The hotel is neat and tidy, and very clean.
Service
9.48
Great customer service! The staff were very friendly and helpful.
Location
9.52
Well-located near restaurants and shops.
Room Quality
8.47
Comfortable beds and spacious rooms.
Amenities
8
Limited amenities; no pool or bar available.
Value for Money
8.96
Good value considering the location and cleanliness.
Food and Beverage
8.51
Breakfast was good but limited options during busy hours.
Overall Experience
8.98
Overall, a pleasant stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Modern Accommodations with Convenient Amenities

Fitness Centre and On-Site Dining Options

Convenient Location with Easy Access to Nearby Attractions

Book your stay at Hampton by Hilton Santa Cruz for a comfortable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 261 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
L
Lua • solo_traveller • br
10
2026-05-22 • via Nuitee
M
Miguel • solo_traveller • de
8
Pros:

Central y limpio

Cons:

El hotel tiene problemas con el agua. Las cañerías suenan y no mantienen la presión constante. Hace los cuartos ruidosos cuando otros se bañan y al momento de bañarse, la presión varía.

2026-05-18 • via Nuitee
B
Bárbara • solo_traveller • bo
10
2026-05-18 • via Nuitee
G
gabriel • couple • br
10
Pros:

perfeito em tudo

2026-05-07 • via Nuitee
L
Leiva • solo_traveller • ar
8
2026-05-04 • via Nuitee
Z
Zegarra • solo_traveller • bo
9
Excelente!
Pros:

La limpieza y amabilidad del personal

Cons:

Nada

2026-05-04 • via Nuitee
D
Deepak • solo_traveller • in
9
2026-05-03 • via Nuitee
D
Daniel • solo_traveller • br
9
2026-04-22 • via Nuitee
R
Rosario • extended_group • pe
10
Bien ubicado, habitación amplia. Buen desayuno y el personal muy amable.
Pros:

Desayuno variado, muy bueno. La ubicación excelente, muy cerca a lugares de mi interés.Zona segura, con variadas ofertas gastronómicas.

Cons:

Todo me gustó

2026-04-21 • via Nuitee
T
Tallys • couple • br
10
2026-04-21 • via Nuitee
J
Joyce • solo_traveller • br
10
Ótimo hotel!
Pros:

Espaçosa, limpa e confortável.

Cons:

Não tem restaurante como anunciado.

2026-04-20 • via Nuitee
C
Carlos • solo_traveller • cl
10
Pros:

Muy bien ubicado para mi agenda

Cons:

Desconexion de wifi cuando sales de habitacion y bajas a lobby

2026-04-19 • via Nuitee
U
Uribe • solo_traveller • bo
9
seguire hospendandome en Hampton by Hilton
Pros:

PERSONAL DE LOBBY DE BUEN TRATO AL CLIENTE Y LIMPIEZA,

2026-04-14 • via Nuitee
R
Randolf Hans • couple • bo
9
2026-04-12 • via Nuitee
G
Gabriel • solo_traveller • bo
10
Excelente
Pros:

Desayuno y habitaciones

Cons:

No tengo opinión en contra

2026-04-08 • via Nuitee
D
Danilo • couple • bo
8
Desayuno improvisado
Cons:

Una mañana nos mandaron a desayunar a otro piso y no habían buenas condiciones. El espacio era pequeño, pocas mesas, gente esperando, faltaban alimentos, cubiertos, etc. No deberían hacer eso con los huéspedes. Todos reclamaban y la verdad que nos sentimos mal atendidos.

2026-04-06 • via Nuitee
R
Rojas Flores • couple • pe
10
Todo bien
Pros:

Todo

2026-04-03 • via Nuitee
S
Silvia • couple • br
8
Muito boa! Atendimento muito bom tb
Pros:

Tudo menos n ter piscina

Cons:

Café da manhã ficou ruim c o evento

2026-04-01 • via Nuitee
G
Gerardo • solo_traveller • bo
8
2026-03-30 • via Nuitee
G
Gonzalo • couple • uy
10
Pros:

Todo

2026-03-30 • via Nuitee