AC Hotel by Marriott Panama City

Hotels
AC Hotels by Marriott
8.8 (417 reviews)
Calle Ricardo Arias 14 , Panama City , pa

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Modern facilities
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Tired rooms
Noisy environment

Categories

Cleanliness
8.19
Issues mentioned with cleanliness, including hair in the shower and fingerprints on surfaces.
Service
9.66
Staff were friendly and responsive, with positive comments on service quality.
Location
8.7
Location is not ideal but transportation is accessible and affordable.
Room Quality
8.15
Rooms were described as needing maintenance, with issues like thin walls and poor lighting.
Amenities
9.18
Good amenities mentioned include a rooftop pool and exercise facilities.
Value for Money
8.64
Overall value considered reasonable for the offerings, with some noted shortcomings.
Food and Beverage
8.69
Compliments on breakfast and restaurant quality, but noted room service issues.
Overall Experience
9.16
Overall experience was good despite some concerns; a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:08

Property Description

Luxurious Amenities
AC Hotel by Marriott Panama City offers a range of luxurious amenities, including a hot tub, outdoor swimming pool, and a fitness centre for guests to unwind and relax during their stay.

Convenient Services
Guests can take advantage of the 24-hour front desk and free bikes provided by the hotel, ensuring a seamless and enjoyable experience throughout their visit.

Ideal Location
Situated near popular attractions such as the Bridge of the Americas and Ancon Hill, AC Hotel by Marriott Panama City provides the perfect base for exploring the city while offering a comfortable retreat to return to.

Book your stay at AC Hotel by Marriott Panama City now and experience the perfect blend of luxury and convenience during your visit to Panama City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 417 reviews
Cleanliness: 8.19
Service: 9.66
Location: 8.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
M
Matthew solo_traveller pe
5
Canceled and found another place
Pros:

The front desk staff was very kind and patient

Cons:

The hotel itself was very humid smelled and was beat up rundown kinda like 2 star

2026-06-27 via Nuitee
F
Frank solo_traveller us
8
2026-06-25 via Nuitee
R
Ricardo solo_traveller pe
8
Mejorar el check in
Pros:

Bueno

Cons:

Que te hagan esperar hasta las 3 pm para recién hacer el check in

2026-06-25 via Nuitee
R
richard extended_group cr
9
Estadia de trabajo en Panamá
Pros:

Hotel Moderno y muy bien ubicado tanto para trabajo como para salir a cenar en la noche

Cons:

Nada

2026-06-23 via Nuitee
Y
Yasmim Ynaê solo_traveller br
7
the pictures look better than real life but the staff and the service is great
Pros:

The hotel was good, but I think that for the amount that I paid I expected something better, something around the area felt a bit off because theres some casinos around so you know what to expect in terms of quality of people around that area.

Cons:

The hotel was good, I was not able to enjoy the pool because it was small and not enough space to enjoy - it has a great view but I felt like pics of this hotel made it seem much prettier than what it really is.

2026-06-23 via Nuitee
C
Chad family_with_children bb
10
Pros:

The food at the hotel is great and the location is very convenient. It is surrounded by restaurants and a few bars in nearby streets.

2026-06-16 via Nuitee
A
Ana solo_traveller ve
5
Ojo no es standard Marriot
Pros:

Habitación confortable

Cons:

Ubicacion y espacio para desayunar.

2026-06-14 via Nuitee
B
BAHTIYAR solo_traveller tr
10
Pros:

geniş odalar, temiz bir tesis.

Cons:

Şirket adına fatura istedim ama resepsiyon görevlisi bunu yapamadın, benim adıma bir fatura düzenledi.

2026-06-12 via Nuitee
G
González couple pa
10
2026-06-12 via Nuitee
F
Frank solo_traveller us
8
I would like to return there on the 20th of this month so if you could take care of that for me, it
Pros:

The main thing I life was that the receptionist spoke English, which made things very easy for me

Cons:

Everything was fantastic except for they did not have coffee in the room and you couldn’t get it till 6 o’clock in the morning downstairs.

2026-06-08 via Nuitee
I
Isabel solo_traveller ve
5
2026-06-05 via Nuitee
R
Ricardo couple es
1
Cons:

No vuelvo con esta cadena, muy mala experiencia.

2026-06-03 via Nuitee
M
Major Gavin solo_traveller gy
10
It was home away from home.
Pros:

The Staff was very courteous and helpful . Upon my arrival Gerald was helpful at the front desk.

Cons:

I noticed in Panama the lobby air conditioning was not that hight at times.

2026-06-01 via Nuitee
A
Andy couple us
10
2026-05-31 via Nuitee
D
De Gracia solo_traveller pa
10
2026-05-31 via Nuitee
D
debashris2017 Couples Atlanta, Georgia
4
Not recommended - Shuttle didn't turn up, not a restful sleep either
Pros:

We had a less than optimal experience with this hotel. We booked the rate that included the shuttle from the airport. First of all, the hotel gives you no options to just request the shuttle online. You have to call them, which I did. We were supposed to catch the 10:30pm shuttle. When it didn't arrive around 10:25pm, I called the hotel and they said it was "stuck in traffic". There was no traffic between the hotel and the airport. Other shuttles were coming in regularly too.
After waiting for another 15 minutes we realized that it was not going to come anytime soon and we were tired after a long journey. So we got a cab to the hotel. I was questioned on whether I had really booked the shuttle and whom I'd spoken with. Then they said that shuttles after a certain time were provided by a private company and they couldn't always control them.... like that was somehow my problem to solve. We were given our room and was told that I could call their Manager the next day. I said I wasn't going to make that effort and that he should be calling me. They did give me a 15% discount which kind of paid for the taxi cost.
Our room was okay.... the linens were basic and the pillow covers were rumpled for some reason. But no big deal. The big deal, was that the coffee machine's blue light kept blinking all night (No, we didn't do anything to turn it on). Couldn't figure out a way to switch it off. The next morning we also found that the water pressure sucked in the shower.
I have to say that the breakfast was really good!
The Manager wrote to me the next day, asking me some of the same questions again and apologizing. But he never got back to me again.
The hotel is nice, but I wouldn't recommend it because of bad service.
On our way back, we needed another overnight airport hotel. We chose differently and were very happy. It cost less too.

2026-05-22 via Tripadvisor
C
Cesar bula solo_traveller co
8
Pros:

Location close to the financial district

Cons:

My room turned out to be very noisy. Alt night, the street noise was quite bothersome. It had no doundproofing

2026-05-22 via Nuitee
L
Lorna solo_traveller ky
8
Pros:

Food

Cons:

Nothing

2026-05-22 via Nuitee
L
Levi solo_traveller tt
10
2026-05-20 via Nuitee
H
Harrison couple ky
7
It was great
Pros:

It was great I enjoyed it

Cons:

Nothing to complain off regarding the breakfast

2026-05-17 via Nuitee